East Sussex · London and the South East
Twelve Oaks Storm Damage Roof Report
Need a storm damage roof report in Twelve Oaks? We can help, with findings in writing and pictures to back them up. Book a weekday or weekend visit.
- Broken or displaced guttering
- Gaps where slates or tiles have gone
- Stains appearing after strong winds
What we cannot see
Before you book, it is worth knowing what a survey won’t do:
- Damage hidden under coverings or inside the structure, without opening up
- What your policy covers, which depends on its wording
- A decision on your insurance claim
If in doubt, ring 07833 053749 or use the contact form and we’ll suggest the right survey before booking. What our survey covers.
Roof types and parts we check
- Flat roofs
- Gutters and fascias
- Chimney stacks
- Slate and tile slopes
- Flashings
- Ridges and hips
How a storm damage roof report works in Twelve Oaks
After a storm, safety comes first. Take photos from ground level or from windows, and do not climb onto the roof. Emergency temporary protection, such as covering an opening, is a job for a roofer. Our report records the damage so you have an independent record to give your insurer. Keep receipts for any emergency work. If you’re worried about lead lifted at abutments and holes or cracks caused by debris, we can find out what’s behind it.
Roofs in small places like Twelve Oaks often stand in the open, where storms hit ridges, verges and chimneys hardest. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A written record also helps if you need to explain it to anyone else.
Report times depend on the survey you book: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Location
- Twelve Oaks (TN32)
- Wider area
- East Sussex
- Prices
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- Appointments
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Why get it checked now?
If a roofer needs to make the roof safe, take photos first if you can do so safely from the ground. Those photos show the damage as it was. In a place like Twelve Oaks, a barn or garage roof left to fail puts whatever is inside at risk. A quick look before winter can save a lot.
Every price we give includes VAT. Prices start from £150, including VAT. We confirm the price for your roof before booking.
Why book with us
- An independent look at the roof
- Clear package prices, inc. VAT
- A written report with photos
- Over 20 years’ experience
Read our cost guide or two real surveys.
Places near Twelve Oaks
Other services in Twelve Oaks
Leaks and storm damage in Twelve Oaks
The wider area around Twelve Oaks has a long history of building, with Bateman's about 2.4 miles north-west. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and any change of roofing material on a listed home needs checking with the council first. Many older homes in Sussex have handmade clay tiles and tile-hung walls. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. Each of these roof types has its own typical places for water to get in.
For landlords with property near Robertsbridge station, a clear finding on where water gets in helps you brief a roofer right away.
Twelve Oaks is about 8 miles north of Bexhill-on-Sea, in East Sussex. We survey roofs in Twelve Oaks across London and South East England. Our East Sussex coverage includes Twelve Oaks. For surveys nearby, see our Maidstone page.
Postcode districts we cover here for storm damage roof reports: TN32. We also cover the places around Twelve Oaks: Hollingrove (1 mile north-east), Brightling (1 mile north), Oxley's Green (1 mile north), Netherfield (2 miles south-east) and Penhurst (2 miles south). Within a short drive, we also cover Eastbourne (13 miles south-west), Hastings (9 miles south-east), Bexhill-on-Sea (8 miles south), Hailsham (9 miles south-west), Crowborough (12 miles north-west) and St Leonards (10 miles south-east).
Landmarks near Twelve Oaks
The nearest railway station is Robertsbridge station, roughly 3.4 miles north-east of the centre. Nearby you’ll also find Old Castle (2.3 miles west). Green spaces nearby include Senlac Hill.
For landlords and managing agents
We survey roofs for landlords and letting agents as well as householders. A written report with photographs gives you a clear record of the roof, which helps you plan work between tenancies.
An agent can book and manage the survey for a landlord. Access is agreed with the tenant in advance.
Common roof problems in Twelve Oaks
Roofs that were already worn are more likely to suffer in a storm. Nail fatigue, eroded ridge mortar and tired flashings can all fail in high winds. We record recent damage alongside older defects.
Problems we come across often include:
- Slipped or missing slates or tiles
- Ridge tiles that have come loose
- Stains appearing after strong winds
- Lead lifted at abutments
The streets around a church such as The Parish Church of St Thomas A Becket are often among the oldest in a place, and if your house is among the older ones nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
Choosing a roof surveyor
- When you will get the report
- Which limits apply to the survey
- Which parts of the roof they’ll actually see
- Do they have a CAA Flyer ID and Operator ID for drone work?
Your questions about storm damage roof reports in Twelve Oaks
Is my home in Twelve Oaks listed or in a conservation area?
The council and Historic England’s list are the places to check. It is worth checking before planning roof work, as both can affect what’s allowed.
Will you come out to Twelve Oaks?
Yes, Twelve Oaks is covered. Our area covers London and the South East, and smaller places are part of that. The journey is planned ahead, so it is useful to know about access.
Do you look in the loft space?
Normally, if there’s one and it can be reached safely. The loft space can show things the outside cannot, such as damp timbers, staining or daylight.
Can you inspect my roof with a drone?
Yes, where it’s applicable. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and every flight depends on the airspace and the weather.
How long is the visit?
Expect it to take an hour or two for most homes, depending on how much of the roof was hit. You’ll then get the report by email, on the timescale of your package.
Does this replace a RICS home survey?
No. We check the roof, not the whole building, so it is not a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
Can you tell me if my roof has asbestos?
No. Asbestos surveys and testing are not part of what we do. If we see materials that could contain asbestos, such as cement roof sheets or soffits on buildings from before 2000, we flag them.
DIY checks: what’s safe
A DIY look is useful, but it isn’t a survey. You won’t see flashings, valleys or the backs of chimneys properly from ground level.
After heavy rain, check ceilings and the tops of walls for new stains. Take a photo and write down when you saw it.
How it works
You do not need to do much on the day. Show us any stains, drips or problem areas you know about, and we will get on with the inspection. The survey itself takes about one to two hours at a typical home, though large, tall or awkward roofs take more time. In a small place like Twelve Oaks, access is usually the main thing to plan. Mention any outbuildings, barns or garages you want included, and anything about the roof you already know. Visits can be on weekdays, Saturdays or Sundays.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
Preparing for the visit
- Clear the way to the loft hatch
- Leave side gates unlocked
- If it is not your property yet, arrange access through the agent
Booking a survey
Most bookings start with a short call: ring 07833 053749 or drop us an email, and we will ask about the building and what you need. You’ll have a price before anything is arranged.