Kent · London and the South East
Storm damage roof report in West Cross, Kent
An independent record of roof damage after a storm in West Cross. We’ve completed more than 5,000 surveys across London and South East England.
- Flat roof edges peeled back
- Flashings pulled away from walls or stacks
- Damaged pots on the stack
Storm damage roof reports for homes and businesses in West Cross
High winds usually affect the parts of a roof that are already exposed or loose. Typical damage includes lost slates and tiles, lifted ridges, loose flashings and torn flat roof coverings. Trees and branches can also hit roofs in a storm. We record the damage on your roof and photograph each part. Any older wear we can see is recorded as well. We survey chimney stacks, ridges and hips and slate and tile slopes, and common reasons people get in touch are roofs hit by falling trees and damaged pots on the stack.
In a village or hamlet like West Cross, older cottages and farmhouses often have roofs that have been patched over many years. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you are thinking of an insurance claim. The report says what was seen and what it points to. Older walls and timbers hold water for a long time, so it is worth finding the cause soon.
The report is yours to share with whoever needs it: a seller or estate agent, an insurer, a roofer, a builder or a managing agent.
- Place
- West Cross (TN17)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
West Cross: your questions answered
Do you carry out roof surveys in West Cross?
Yes, West Cross is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Does a conservation area affect roof work in West Cross?
Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
How do I arrange a storm damage roof report in West Cross?
To arrange a survey, phone 07833 053749 or send us an email and tell us the address and what you need to know. We will confirm the price and find a day that suits.
Can I check the roof after a storm?
Safely, from ground level or a window. Never climb onto a roof after a storm. Binoculars can help you see damage from below and we will inspect the rest from safe positions.
What do I do if water is coming in?
A roofer should handle temporary protection. Photograph the damage first if you can do so safely. Our report then records the roof.
Is wear and tear covered by insurance?
Most policies don’t cover wear and tear. Our report records storm damage and any older wear we see, so it’s clear what we found. Your insurer decides how its policy applies.
Can you survey a shared roof?
Yes, once access has been agreed. Roofs over flats are frequently shared, so the building owner or managing agent needs to agree access. We inspect only the parts we’re allowed to reach.
The survey, step by step
When we arrive, we start by asking what you’ve noticed and what you want to find out. We then inspect everything that can be seen safely. The survey typically takes about one to two hours for a house, and longer for a large or complex roof. Somewhere like West Cross needs a little journey planning: let us know about narrow lanes, gates, long drives and where we can park. On the day, we inspect whatever is safely visible, inside and out.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
Before the survey
- Gather any invoices or paperwork from past roof work
- For a flat or shared roof, check access with the building owner or managing agent
- Check we can get to the back of the property
Booking a survey
If you have photos of the roof, send them over. Take them safely from the ground or a window, and please don’t climb up for a closer look. To send them or to book, ring 07833 053749 or use the contact form.
Related advice
Also in West Cross
What a storm damage roof report does not cover
It’s a careful look at the roof, not the whole story. Its limits include:
- A price for the repairs
- Areas we cannot see safely
- What your policy covers, which depends on its wording
If you’re not sure which survey you need, phone 07833 053749 or drop us an email and we’ll give you a straight answer before booking. What a survey covers and does not.
What this survey covers
- Gutters and fascias
- Ridges and hips
- Flashings
- Slate and tile slopes
- Chimney stacks
- Flat roofs
When to book a survey in West Cross
Branches and trees often come down on roofs during storms. We record the damage and where it is, backed up with photos.
Most people get in touch when they’ve noticed one of these:
- New damp or leaks inside
- Loose or broken chimney pots and cowls
- Slates and tiles blown off the roof
- Flat roof edges peeled back
If your home is one of the older ones in the streets near Parish Church of St Mary, leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks.
Choosing a roof surveyor
- How long the report takes to arrive
- Is VAT included in the price?
- Which limits apply to the survey
- Whether the roof space is looked at, where there is one
What affects the cost of storm damage roof reports
We confirm the price for your roof before you book. These are the things that affect it:
- Whether thermal imaging or a drone is needed
- Features like valleys, chimneys, dormers and parapets
- The roof’s overall size
- Whether you choose the Basic, Standard or Premium Survey
There are three survey packages: the Basic Survey from £150, the Standard Survey from £250 and the Premium Survey from £400, all including VAT. What your roof costs depends on its size, access and what you want to find out.
Booking your survey
You do not need to know any roofing terms. Just let us know:
- Dates you’re working to, like exchange
- What’s prompted the survey
- What kind of property and roof it is
- Photos of the roof, taken safely from ground level or a window
Prices start from £150, including VAT. The exact figure depends on the roof and the package, so ring 07833 053749 or email us with the details.
Leaks and storm damage in West Cross
Smallhythe Place, about 3.7 miles east, is one of the historic houses in the wider area around West Cross. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. Older houses across Kent frequently have handmade clay or peg tiles, and many have tile-hung walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Knowing the roof type helps narrow down where water may be getting in.
If you look after a building such as Rolvenden Primary School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
West Cross is about 12 miles south-west of Ashford, in Kent. In West Cross, as across Kent, every roof gets the same careful survey. West Cross is one of the places in Kent where we work. For surveys nearby, see our Maidstone page.
All of TN17 is covered for storm damage roof reports. Neighbouring places we cover for storm damage roof reports include Rolvenden (1 mile east), Rolvenden Layne (1 mile south-east), Strood (1 mile east), East End (2 miles north) and Parkgate (2 miles north-east). Within a short drive, we also cover Maidstone (15 miles north), Ashford (12 miles north-east), Paddock Wood (13 miles north-west), Tenterden (3 miles east), Bearsted (15 miles north) and Park Wood (13 miles north).
Near you in West Cross
Around West Cross, our work takes us to homes and buildings near Bull Hotel, among other places. Other landmarks nearby include Benenden Hospital (2.2 miles north) and Sissinghurst Castle (4.5 miles north).
Before and after the survey
These tips come from what we see on roofs every week, before and after a survey:
- Arrange temporary cover with a roofer if rain is getting in
- Keep invoices for temporary repairs
- Check how your policy defines a storm
- Report the damage to your insurer as soon as you can
Questions about the findings are always welcome. Standard Surveys come with a follow-up consultation, and Premium Surveys with an in-person one.
Keep records of roof work and surveys. They help show the roof was in good order before a storm.
What happens if roof problems are left?
Damage left open lets in more rain. That can add to the damage and make it harder to separate from the storm. Emergency temporary protection should be arranged with a roofer. Around West Cross, older homes frequently have old roof timbers, where water from a failed roof can cause rot if it is left.
Prices start from £150, with VAT included, for a Basic Survey. The Standard Survey starts from £250 and the Premium Survey from £400. We confirm the price for your survey before you book.
Why book with us
- An independent look at the roof
- Over 20 years’ experience
- Covered by professional indemnity and public liability insurance
- Plain-English reports with photos
Read how roof surveys are priced or what we found on two real jobs.