Hertfordshire · London and the South East
Thermal imaging roof survey in The Willows, Hertfordshire
Wondering about the roof at a property in The Willows? You can book a thermal roof survey in The Willows and across Hertfordshire.
- Leaks far from where the stain appears
- Cold spots on ceilings under the roof
- Heat escaping through the roof
What a survey costs
We confirm the exact price before booking. These are the things that affect it:
- Extra roofs, like extensions, dormers or garages
- Whether it’s a home or a commercial building
- Height and safe access
- Which survey package you book
Prices quoted always include VAT, and the written report is part of the package. Prices start from £400, including VAT. Where your roof sits in the range depends on its size, height and access.
Helping us price your survey
These details help when you get in touch:
- Photos of the roof, taken safely from ground level or a window
- Access details, such as a loft hatch or a shared roof
- The address and postcode of the property
- Your timetable, such as an exchange date
Every survey is priced before it is booked, so you know the cost up front. Thermal roof survey starts from £400, including VAT. To book, call 07833 053749 or drop us an email.
How a thermal roof survey works in The Willows
Thermal imaging can also show where a roof is losing heat. Gaps in loft insulation and poorly insulated areas can stand out on the images. The difference shows most clearly when it’s warm inside and cold outside. Our report points out what the images suggest and where to look more closely. It is not an energy rating or a heat loss calculation. We’re frequently asked to look into wet insulation beneath the membrane and gaps in loft insulation, on commercial roofs, flat roofs and loft conversions.
In a small place like The Willows, open ground can mean strong wind. A small drone can’t fly safely in strong wind or heavy rain, and thermal imaging works best with little wind. The visit is planned around the forecast, along with the journey and access. If the day turns windy or wet, the visit can be moved.
The written findings come by email, easy to pass on to a roofer, an agent or an insurer. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Location
- The Willows (SG9)
- Region
- Hertfordshire
- Cost
- From £400 inc. VAT
- Report
- Emailed report with photos and recommendations
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
What we look for on each type of roof
Parapets, valleys and junctions
Water often gets in where roofs meet walls, parapets or valley gutters. Thermal imaging can help show damp patterns around them.
Felt and asphalt flat roofs
Built-up felt and asphalt roofs can hide trapped water for a long time. Thermal imaging helps suggest where it is, when the conditions allow.
The Willows: your questions answered
Does a conservation area affect roof work in The Willows?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Will you come out to The Willows?
Yes, The Willows is covered. We survey roofs across London and the South East, and smaller places are part of that. Longer journeys are simply planned ahead of time.
How do I arrange a thermal roof survey in The Willows?
Just ring 07833 053749 or use the contact form with the address. After a few questions, we confirm the price and fix a day.
Is this a RICS survey?
No. This is a survey of the roof only, so it’s not a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
Is thermal imaging useful on pitched roofs?
It can help, but the results are often less clear than on a flat roof. The air space under slates and tiles can hide patterns, so we combine it with an inspection from the loft where there’s safe access.
Will you photograph what you find?
Yes, every report has them. Each finding is shown in a picture where possible, which makes the report easy to follow.
How long will you be at the property?
It typically takes an hour or two for most homes, plus time to check any thermal findings with moisture readings. We will confirm the timing when booking.
Honest limits
To be straight with you, there are limits to any roof survey:
- Clear results when the conditions on the day are poor
- Whether the deck or roof structure is strong enough
- Proving moisture from the images alone
If in doubt, phone 07833 053749 or use the contact form and we’ll recommend the right survey. What a survey covers and does not.
What we check
- Flat roofs
- Insulated roof spaces
- Ceilings below the roof
- Commercial roofs
- Pitched roof slopes
- Loft conversions
What we do, step by step
Every visit follows the same pattern: we hear what you’ve seen, inspect the roof from each safe vantage point, photograph what we find and make notes for the report. It usually takes roughly 1–2 hours at most homes, while a commercial roof takes nearer three to four hours. Rural addresses near The Willows can be hard to find from a postcode alone, so a few directions, or a note of a nearby landmark, help us arrive on time. After that, the survey runs as it would anywhere.
- First we discuss the roof, any damp and the forecast for the visit.
- The roof is inspected visually from safe positions.
- Thermal images are taken across the roof and, where there’s safe access, in the loft.
- Patterns that stand out are checked with moisture readings.
- The report pairs each thermal image with a photo and explains what it suggests.
Preparing for the visit
- Make sure we can get to the back of the property
- Have any questions written down, so nothing gets missed
- Make sure pets are kept safely away
How to book
For a price for thermal roof surveys in The Willows, phone 07833 053749 or use the contact form. A few details about the property and the roof help us give you an accurate price.
Advice
For landlords and managing agents
With a portfolio of properties, surveys can be booked for more than one address. To discuss a number of properties, call 07833 053749 or drop us an email.
For a freeholder or residents’ company, a roof report is a sound basis for a maintenance plan, with the most urgent items set out first.
What a thermal roof survey looks like in The Willows
In this part of the South East, older roofs are mostly slate or clay tile and many newer ones concrete tile, with flat-roofed extensions, dormers and garages common everywhere. Where a roof is steep, tall or hard to see from ground level, drone photos and thermal images add detail. Where the drone is part of the survey, the flight is checked against the Drone Safety Map first.
For an older house near a landmark like Church of St Mary, steep roofs, tall chimneys and hidden valleys can be hard to see from the ground, and that’s where a view from above or with a thermal imager helps. Anyone responsible for a site like Furneux Pelham Church of England School will know that a view from above covers a wide roof far faster than walking it.
The Willows is about 5 miles north-west of Bishop's Stortford, in Hertfordshire. The Willows gets the same service as everywhere else we work: a close look at whatever is safely visible, photos and a clear written report. Our area takes in places right across Hertfordshire, from the larger towns to small villages. For surveys nearby, see our Chelmsford page.
Postcode districts we cover here for thermal roof surveys: SG9. That includes homes and businesses on Ginns Road and The Wash. Other places close to The Willows include Stocking Pelham (1 mile north-east), Berden (2 miles north-east), Uppend (2 miles south-east), Starling's Green (2 miles north-east) and Mount Pleasant (2 miles south-east). Larger places within reach include Stevenage (12 miles west), Bishop's Stortford (5 miles south-east), Hoddesdon (13 miles south), Hertford (12 miles south-west), Letchworth (14 miles west) and Ware (10 miles south-west).
Local landmarks in The Willows
Locally, jobs take us to homes and businesses close to The Cock pub. The Willows’s nearest station is Stansted Mountfitchet station, roughly 4.7 miles south-east. Nearby you’ll also find Brent Pelham (2.2 miles north-west) and Herts and Essex Hospital (5.6 miles south-east). Green spaces nearby include Aubrey Buxton Nature Reserve.
Also near The Willows
What else we do in The Willows
Useful tips for The Willows property owners
Most of what helps is simple and safe from the ground. Our suggestions:
- Let us know where and when you’ve seen damp or stains
- Don’t switch the heating off before the visit
- Take photos of stains as they appear, so we can compare
- Talk to us about the weather when booking
We note the weather and surface conditions, and how they may have affected the results. It helps you judge how firm each finding is.
Make sure loft insulation covers the whole area and hasn’t been disturbed. Gaps often appear after work in the loft.