Kent · London and the South East
Chartway Street Roof Leak Investigation
Get a clear view of the leaking roof at a property in Chartway Street. We visit on weekdays and at weekends.
- Drips in the loft during heavy rain
- A leak that comes and goes with the weather
- Water marks that spread in wet weather
About our roof leak investigation in Chartway Street
Most roof leaks start at a joint rather than the middle of a slope. Flashings at chimneys and walls, valleys, gutters, parapets and flat roof upstands and outlets are the usual suspects. We check each likely route and follow the evidence. Every chimney, dormer and roof light adds more joints to check. We check all of them, from every safe vantage point. We survey the roof space, flat roof details and slate and tile slopes, and the problems we are asked to look at most are leaks at a dormer or roof window and leaks that appear only in driving rain.
Roofs in small places like Chartway Street frequently stand in the open, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A record with photographs is useful if you need to show the damage to anyone else.
How fast the report arrives depends on the package: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Where
- Chartway Street (ME17)
- Wider area
- Kent
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
Wind, rain and roofs in Chartway Street
About 2 miles north lies Leeds Castle, a reminder of how long the area around Chartway Street has been built on. Older homes in the wider area frequently have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. The covering and its details give the first clues when tracing where water is coming from.
For an older house near a landmark like St Peter's and St Paul's Church, old mortar, worn lead and slipped slates are the usual suspects when water gets in. If you own a rental within reach of Harrietsham station, a clear finding on where water gets in helps you brief a roofer straight away.
Chartway Street is about 5 miles south-east of Maidstone, in Kent. Wherever you are in Chartway Street, we can come and survey your property, on a weekday, Saturday or Sunday. Our Kent coverage includes Chartway Street.
Roof leak investigations in ME17 work the same way as everywhere else we cover. If you need a roof leak investigation at a property on Chartway Street and Workhouse Lane or a nearby road, we can help. Other places close to Chartway Street include Kingswood (1 mile north-east), Ulcombe (1 mile south-east), Broomfield (2 miles north-east), Leeds (2 miles north) and Ashbank (2 miles north). Further out, we also cover Maidstone (5 miles north-west), Ashford (12 miles south-east), Sittingbourne (10 miles north-east), Tonbridge (15 miles west), Faversham (13 miles north-east) and Kings Hill (10 miles west).
Around Chartway Street
For rail, the closest station is Harrietsham station, roughly 3 miles north-east of the centre. Well-known places in the area include Sutton Valence Castle (1 mile south-west) and KIMS hospital (5.1 miles north-west).
Towns and villages near Chartway Street
Also in Chartway Street
How we price roof leak investigations
What a survey costs depends on the time and equipment it needs. That comes down to:
- Features like valleys, chimneys, dormers and parapets
- Whether thermal imaging or a drone is needed
- The type of building, from a house to a block or an office
- The height of the building and how the roof can be seen safely
A Basic Survey starts from £150, including VAT. The Standard Survey starts from £250 and the Premium Survey from £400, both with VAT included. You will know the price for your roof before booking.
What we need to know
These details help when you contact us:
- Pictures from the garden or a window, if you have them
- Where any leaks, stains or damp patches show inside
- Your timetable, such as an exchange date
- Access details, such as a loft hatch or a shared roof
To book a survey, phone 07833 053749 or send us an email with the address and what you’d like to know about the roof. You’ll know the price before anything is booked.
Why get it checked now?
Lingering damp encourages mould on ceilings and walls. Once mould takes hold, it’s harder to clear. Stopping the water is the first step. In a place like Chartway Street, a barn or garage roof left to fail puts whatever is inside at risk. It is worth including them in a survey before a winter does the damage.
Larger roofs, taller buildings and commercial roofs take longer, so they’re priced to match. You will know the figure before booking.
Why book with us
- CAA-registered drone operator (Flyer ID and Operator ID)
- Satisfaction rate of 98%
- Thermal imaging and drone inspection where they help
- Insured for professional indemnity and public liability
Read our cost guide and our case studies.
The survey, step by step
We work from the outside in: outside views come first, then the roof space if there’s safe access. In total, it takes an hour or two on an ordinary house, though large, tall or awkward roofs take more time. Somewhere like Chartway Street needs a little journey planning: let us know about lanes, gates and parking. On the day, we inspect whatever is safely visible, inside and out.
- You get in touch with details of the leak and any photos.
- We look at the stain, the ceiling and the loft above it.
- Likely entry points outside are checked, from flashings and valleys to gutters and outlets.
- Where it helps, we take moisture readings and use thermal imaging.
- You receive a written report with photos showing the likely source and what needs attention.
How to prepare
- Leave a clear route to the loft
- If you are buying, check with the agent that we can get in
- Jot down any questions you want answered
Getting a price
You can call us seven days a week. To book or ask a question, phone 07833 053749 or drop us an email.
Related advice
For landlords and managing agents
Letting agents can arrange access with tenants. Surveys run on weekdays, Saturdays and Sundays, which can make access easier.
We survey roofs for landlords and agents as well as homeowners. A written report with photographs gives you a clear record of the leaking roof.
Chartway Street questions
Does a conservation area affect roof work in Chartway Street?
For listing, use Historic England’s list; for conservation areas, ask the council. It matters most if you are planning to re-roof in a different material.
Is Chartway Street within the area you cover?
Yes, we do. We survey roofs across London and South East England, and smaller places are part of that. The journey is planned ahead, so it helps to know about access.
Will you fly a drone over my roof?
Yes, where applicable and safe. We are a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. It’s included in the Drone Roof Survey and, where it applies, the Premium Survey.
When does the report arrive?
The Premium Survey report comes the same day, the Standard within 24–48 hours and the Basic within 48 hours. All of them come by email, ready to forward.
Can thermal imaging help find my roof leak?
We use thermal imaging where it helps, and it’s part of the Premium Survey. It picks up temperature patterns rather than water, so we confirm its findings with moisture readings.
Do you need to get into the loft?
If the survey needs it and the loft space can be reached safely, yes. A clear path to the hatch helps, and if the loft cannot be reached safely, the report says so.
Does the investigation include the repair?
This service finds and reports the cause, and the repair is separate. The report gives any roofer a clear brief.
Do you need a roof leak investigation in Chartway Street?
A roof valley collects the rain from two slopes. Split linings, slipped valley tiles or debris can push water under the slates or tiles. The stain may appear well away from the valley itself.
We are often asked to look at:
- Damp patches next to the stack
- Water dripping from rafters or underlay
- Leaks at a dormer or roof window
- Water that shows only in certain storms
Anyone responsible for a site like Kingswood Primary School will know that a leak through a large roof is often found some distance from where the water shows inside.
Choosing a roof surveyor
- Which parts of the roof they’ll actually see
- Whether the price includes VAT
- Are they insured for the work?
- How long they’ve been surveying roofs
Tips that help
There’s plenty you can do without going near the roof. What helps most:
- Take dated photos of the leak
- Have an electrician check any wet fittings
- Put a bucket under the drip and move valuables
- Move stored items away from the hatch
Once the work is done, hold on to the report. If the leak returns, it’s a useful record of what was found.
Have leaves and moss cleared from gutters, valleys and outlets, particularly in autumn. Blocked outlets on parapet and flat roofs cause many leaks. Leave the clearing to someone with the right equipment.