Kent · London and the South East
Mountain Street Roof Leak Investigation
Tracing where water is getting into your roof around Mountain Street, with a written report you can act on. Weekday and weekend visits available.
- Staining around the chimney inside
- Brown rings on upstairs ceilings
- Leaks that appear only in driving rain
Roof leak investigation in Mountain Street
Moisture readings and thermal imaging are used where they’re useful. Moisture detection confirms where timbers, plaster or insulation are damp. Thermal imaging shows temperature differences that can point to wet areas, not water itself, so its findings are checked with moisture readings. Moisture detection is included in the Standard Survey, and thermal imaging in Premium. Thermal imaging works best after a sunny day, on a dry roof with little wind. We survey the roof space, valleys and parapet gutters and rooflights and dormers, and common reasons people get in touch are water marks that spread in wet weather and water through the ceiling under a flat roof.
Somewhere as small as Mountain Street, older roofs have frequently been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, particularly to an insurer. We check whatever is safely visible and set out what we find. Older walls and timbers hold water for a long time, so it’s worth finding the cause soon.
The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.

- Where
- Mountain Street (CT4)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- Survey days
- Monday to Sunday, daytime
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026
What a survey costs
Prices vary from roof to roof, for these reasons:
- Chimneys, valleys, parapets and other details
- The roof’s overall size
- Whether you choose the Basic, Standard or Premium Survey
- Commercial roofs and larger buildings
One thing that affects the price is the package: from £150 for Basic, £250 for Standard and £400 for Premium, including VAT. The roof’s size, height and access matter as well.
What to tell us when you contact us
If you can, have these to hand when you get in touch:
- The address and postcode of the property
- Any marks or damp showing indoors
- The kind of building and roof involved
- Any photos you have, taken from ground level or a window
For a price for roof leak investigations in Mountain Street, ring 07833 053749 or use the contact form. A few details about the property and the roof help us give you an accurate price.
How it works
Once we have finished looking, we write up our findings as a written report with photos. On timing, most surveys take about 1–2 hours for most homes, though a hard-to-trace leak can take longer. Around Mountain Street, older homes can have small or awkward roof spaces, so it helps to know whether there’s a loft hatch and how easy it is to reach. We only go where it is safe.
- You get in touch with details of the leak and any photos.
- Inside, we check the damp area and the loft space above it.
- Likely entry points outside are looked at, from flashings and valleys to gutters and outlets.
- Where it helps, we take moisture readings and use thermal imaging.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Preparing for the visit
- Keep pets in another room
- If it isn’t your property yet, arrange access through the agent
- Clear the way to the loft hatch
Book a survey
If you have photos of the roof, send them over. Take them safely from ground level or a window; never climb up to get a better view. To get started, phone 07833 053749 or email us.
Advice
Leaks and storm damage in Mountain Street
What can be done to an older roof may depend on listing or a conservation area. The council is the place to check, along with Historic England’s list, ideally before any re-roofing is planned. Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Different coverings let water in at different points, which shapes where the search starts.
If you live near a park such as Broadham Down, or anywhere with mature trees, autumn leaves can block gutters and valleys, so outlets and downpipes are worth watching. If you let a flat or house near Chilham station, a clear finding on where water gets in helps you brief a roofer straight away. The streets around a church like Church of St Mary are frequently among the oldest in a place, and if yours is one of the older homes nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
Mountain Street is about 6 miles south-west of Canterbury, in Kent. Roofs in Mountain Street get the same thorough look as anywhere else in Kent. Our Kent coverage includes Mountain Street. Our Canterbury page covers surveys nearby.
Roof leak investigations in CT4 are booked the same way as anywhere else. We also cover the places around Mountain Street: Chilham (1 mile north-east), Godmersham (1 mile south), Old Wives Lees (1 mile north), Shottenden (2 miles north-west) and Bilting (2 miles south). Further out, we also cover Ashford (8 miles south-west), Canterbury (6 miles north-east), Sittingbourne (12 miles north-west), Folkestone (14 miles south-east), Whitstable (9 miles north) and Faversham (6 miles north-west).
Landmarks near Mountain Street
Around Mountain Street, our work takes us to homes and buildings near Woolpack Inn and Broadham Down. Mountain Street’s nearest station is Chilham station, about 0.8 miles north-east. Nearby you will also find Kent and Canterbury Hospital (5.7 miles east) and Chilham Castle (within half a mile north).
Mountain Street: your questions answered
Is Mountain Street in the area you cover?
Yes, Mountain Street is within the area we cover. We cover the whole of London and South East England. Just call 07833 053749 or drop us an email and tell us about the property.
Does a conservation area affect roof work in Mountain Street?
The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it’s worth checking before planning any.
Will you fly a drone over my roof?
Where it’s applicable and safe, yes. We are a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. Drone inspection is part of the Drone Roof Survey and the Premium Survey, where applicable.
How do you tell a leak from condensation?
Condensation can look very like a leak. Drips from nail tips, damp underlay over a wide area and poor loft ventilation point towards condensation. We check the pattern of damp and the ventilation, then say which is most likely.
Can you always find the source?
We cannot promise to find every leak on one visit. Most leave clues we can follow, but some only appear in certain weather. We report what we found and the likeliest sources.
Is the repair included in the leak investigation?
A leak investigation finds and reports the likely source. The repair isn’t part of it. The report shows where the water gets in and what should be done.
How long does the visit take?
It usually takes between one and two hours for most homes, though a hard-to-trace leak can take longer. The report follows within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Tips that help
Over many surveys, some simple habits stand out:
- Keep water away from lights and sockets
- Note the weather when the leak shows
- Mention earlier attempts to fix the leak
- Mention any plumbing above the damp area
Where we find more than one possible route, we say which is most likely and why. Recommendations are prioritised by urgency where relevant.
After a downpour, look in the roof space with a torch, keeping to boarded areas. Watch for water marks, wet underlay and damp wood. Take photos of anything that changes.
What this survey can’t tell you
No survey can tell you everything, and it’s better to know them up front. Bear these in mind:
- Carrying out the fix
- Plumbing leaks that look like roof leaks
- Whether rotten timbers meet design loads
If you’re not sure which survey you need, ring 07833 053749 or drop us an email and we will give you a straight answer before you book. What a survey covers and doesn’t.
Roof types and parts we check
- Flat roof details
- Lead flashings
- Valleys and parapet gutters
- Rooflights and dormers
- Slate and tile slopes
- The roof space
- Chimney stacks
Nearby places to Mountain Street
What else we do in Mountain Street
Why get it checked now?
Wet insulation doesn’t insulate well. Insulation can soak up water quietly before anything shows below. The sooner the cause is found, the less needs replacing. Where a roof is exposed, as many are in small places like Mountain Street, driving rain gets into any weakness, and older walls, once damp, take a long time to dry.
A Basic Survey starts from £150, with VAT included. Standard is from £250 and Premium from £400. We confirm the price for the job before booking.
Why book with us
- Plain-English reports with photos
- 20+ years’ experience
- Packages from £150, with VAT included
- Weekday and weekend surveys
Landlord and commercial surveys in Mountain Street
If you own several properties, surveys can be booked for more than one address. To discuss a number of properties, phone 07833 053749 or drop us an email.
Surveys can also be booked by buyers’ agents acting for a client. Reports are emailed, so they’re easy to pass on.