Surrey · London and the South East
Roof leak investigation in Send Marsh, Surrey
Tracing where water is getting into your roof for Send Marsh and the rest of Surrey. Surveys run on weekdays and at weekends.
- Ceiling stains that grow after rain
- Water through the ceiling under a flat roof
- Wet patches high on an inside wall
Tips from our surveys
A survey works best with a little help from you, before and after. Tips:
- Let us know what has already been tried
- Stay off ladders and the roof
- Move stored items away from the hatch
- Have an electrician check any wet fittings
We email the report to you, with photographs of what we found. It explains the likely entry point, the route the water takes and our recommendations. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Keep gutters, valleys and outlets clear, especially in autumn. Many leaks start with a blocked outlet. Use a professional rather than climbing up yourself.
Roof leak investigations for homes and businesses in Send Marsh
Older homes have more places for water to get in. Worn lead, tired valley linings and blocked parapet outlets are frequent causes. A central valley gutter on a butterfly roof frequently turns out to be the source. Parapet walls and their gutters are checked from wherever it’s safe. The findings are recorded with photos. We survey valleys and parapet gutters, flat roof details and rooflights and dormers, and the problems we’re asked to look at most are staining around the chimney inside and water through the ceiling under a flat roof.
Somewhere as small as Send Marsh, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, especially to an insurer. We check what can safely be seen and set out what we find. Older walls and timbers hold water for a long time, so it’s worth finding the cause soon.
Most points in the report come with a picture, so you can see each defect rather than just read about it. If something couldn’t be seen safely, the report is clear about it.
- Location
- Send Marsh (GU23)
- Wider area
- Surrey
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Leaks and storm damage in Send Marsh
Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Each of these roof types has its own typical places for water to get in. The wider area around Send Marsh has a long history of building, with Clandon Park about 2.7 miles south. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs.
Anyone responsible for a site like Send CofE Primary School will know that water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot. Living close to White Rose Lane is pleasant, but mature trees mean leaves in gutters and valleys each autumn, so outlets and downpipes are worth watching.
Send Marsh is about 3 miles south-east of Woking, in Surrey. We cover Send Marsh and the rest of Surrey, as part of our work across London and South East England. Our Surrey coverage includes Send Marsh and the places around it.
We work across the GU23 postcode area for roof leak investigations. You will find streets such as Send Marsh Road, Tuckey Grove and Stringhams Copse, and we cover them all. You’ll find Send Marsh on the B368, so it is easy for us to get to. If you are just outside Send Marsh, we cover Burntcommon (1 mile south), Send (1 mile west), West Clandon (2 miles south), Sutton Green (2 miles west) and Mayford (2 miles west). We also work in nearby towns such as Guildford (4 miles south-west), Woking (3 miles north-west), Camberley (10 miles west), Epsom (11 miles east), Redhill (15 miles east) and Farnham (13 miles south-west).
Landmarks near Send Marsh
Typical jobs here are in homes near The Jovial Sailor pub, St John the Baptist Catholic Comprehensive School and Ripley Court School. The closest station to Send Marsh is Clandon station, roughly 1.8 miles south of the centre. Other landmarks nearby include Send and Ripley History Society Museum (1 mile north-east) and Guildford Castle (4.7 miles south-west). For a walk, there’s Boldermere Lake and St Martha's Hill.
Different roofs, different checks
Slate and tile slopes
‘Nail fatigue’ is a common cause of slipped slates. One slipped slate can be enough to cause a leak.
Parapet and box gutters
We check the linings, joints and outlets where we can see them safely, and look for signs of past overflowing.
Do you need a roof leak investigation in Send Marsh?
A gutter that overflows can soak a wall and mark the ceiling inside. Hidden gutters behind parapets cause the most trouble, because when they block, water backs up and runs inside.
Most people get in touch when they’ve noticed one of these:
- A leak that comes and goes with the weather
- Damp ceilings under a flat roof
- Condensation that looks like a leak
- Damp on a chimney breast
If you run a business near The Peacocks, a leak can close part of a shop or office, so finding the cause quickly matters.
What to check before booking
- Whether the price includes VAT
- How long they’ve been surveying roofs
- Which parts of the roof they’ll actually see
- What the survey won’t cover
Nearby places to Send Marsh
Also in Send Marsh
What we can’t see
We only report everything that’s safely in view on the day, so some things are outside what a survey can do:
- Faults hidden behind ceilings or boarding
- An intermittent leak that shows no trace on the day
- Plumbing leaks that look like roof leaks
If you are not sure which survey you need, phone 07833 053749 or send us an email and we will give you a straight answer before booking. The full list of what we check.
Roof types and parts we check
- Chimney stacks
- Valleys and parapet gutters
- Lead flashings
- Slate and tile slopes
- Flat roof details
- Rooflights and dormers
- The roof space
Send Marsh questions
Will you come out to Send Marsh?
Yes, Send Marsh is covered. Our area covers London and South East England, from towns to the smallest villages. Longer journeys are simply planned ahead of time.
Do you cover Send Marsh?
Yes. We work right across London and the South East, and Send Marsh is part of that. You can call 07833 053749 or use the contact form with the address and a few details, and we will talk through which survey suits.
What does the report include?
Written findings with photographs, explaining the condition of the leaking roof, any defects and our recommendations, by urgency where it matters. Standard adds moisture detection and a structural check; Premium adds thermal imaging, drone inspection where applicable and structural analysis.
Why is the stain in a different place from the leak?
Water follows the easiest path, not the shortest. On a pitched roof it frequently runs down a rafter before it shows. Tracing that path is the heart of a leak investigation.
What should I do before you arrive?
Clear the loft hatch so we can get into the loft space. Gather any photos and notes about when it leaks, plus details of past repairs. In the meantime, catch the water and keep it clear of lights and sockets.
Can you survey a shared roof?
Yes, once whoever controls the roof agrees access. We look at the parts we are given access to, and the report makes that clear.
Do you use drones?
Where it’s applicable and safe, yes. We fly a sub-250g drone and we are a CAA-registered drone operator (Flyer ID and Operator ID). Drone inspection is part of the Drone Roof Survey and the Premium Survey, where applicable.
Can I check my roof myself?
You can learn a lot from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
Your own check is a good start, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.
How the survey works
Time on site depends on the size and shape of the roof, but as a rough guide the survey takes between one and two hours for most homes, though a hard-to-trace leak can take longer. If you have questions on the day, just ask. Cottages and farmhouses around Send Marsh frequently have roofs at several levels, with lean-tos and outbuildings attached. Each part is looked at from wherever it can be seen safely, and anything we cannot see is noted.
- We help you choose the package that suits the leak.
- A visit is booked for a weekday, Saturday or Sunday.
- The investigation works from the stain back to the roof.
- Where it is useful and included, we take moisture readings and use thermal imaging.
- The report explains the likely entry point and what needs attention.
Getting ready for the survey
- Keep pets inside or away from the areas we’re looking at
- Make a note of anything you’d like us to look at
- Note where any stains or damp appear
Getting a price
Booking is simple: just phone 07833 053749 or send us an email, let us know about the property and we’ll suggest the right survey. The price is agreed up front.