Surrey · London and the South East
Roof Leak Investigation in Send
A careful look at the leaking roof at your property in Send, with photographs and a written report.
- Water that shows only in certain storms
- Leaks below a flat extension roof
- Staining around the chimney inside
What you can safely check yourself
Inside, the loft is a good place to look, with care. Take a torch and only step on boards or joists, and look for staining, damp timber or daylight coming through.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it, which helps when we look at the roof.
Roof leak investigation in Send
We investigate roof leaks in Send and across London and the South East. Surveys are carried out on weekdays and at weekends. We look inside and out, at flashings, valleys, chimneys, gutters and flat roof details. You get a written report with photographs and recommendations. If it is leaking right now, contain the water and keep it clear of electrics, and then call 07833 053749 or email us. We’re often asked to look into damp ceilings under a flat roof and water marks that spread in wet weather, across slate and tile slopes, valleys and parapet gutters and rooflights and dormers.
Older cottages and houses around Send may have roofs with little or no underlay. Without a sound underlay, any gap in the coverings lets water straight through. Whether it’s long-term wear or recent damage makes a difference to what happens next. In the loft, damp battens or wet insulation are often the first clues.
The report is yours to share with whoever needs it: a seller or estate agent, an insurer, a roofer, a builder or a managing agent.
- Place
- Send (GU23)
- Region
- Surrey
- Prices
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
Tips from our surveys
Most of what helps is simple and safe from the ground. Our suggestions:
- Keep water away from lights and sockets
- Don’t climb onto the roof to look
- Photograph the stain each time it appears
- Write down the wind direction and rain when it leaks
Standard includes a follow-up consultation to talk the findings through, and Premium includes an in-person consultation. It’s a chance to ask about anything in the report.
After a storm, check the roof from the garden and the street. Slipped slates, lifted ridge tiles and debris on the ground are signs to act on. Small faults dealt with quickly rarely become leaks.
Roof leak investigations in Send: local notes
Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in. Historic houses like Clandon Park, about 2.9 miles south, show how far back building in the area around Send goes. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and the council can say whether a home is in a conservation area.
If you look after a building such as Send CofE Primary School, on a building that size, finding the source of a drip means looking well beyond the stain. Take an older house close to St William of York: the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Send is about 3 miles south-east of Woking, in Surrey. We cover Send and the rest of Surrey. Our area takes in places right across Surrey.
Every address in GU23 is within our area for roof leak investigations, from the main roads to the quietest streets. You’ll find streets like Sandy Lane, Farm Lane and Sandfields, and we cover them all. Nearby, we also carry out roof leak investigations in Send Marsh (1 mile east), Burntcommon (1 mile east), Sutton Green (1 mile south-west), Mayford (2 miles west) and Pyle Hill (2 miles west). Within a short drive, we also cover Guildford (3 miles south-west), Woking (3 miles north-west), Camberley (9 miles west), Epsom (12 miles east), Farnham (13 miles south-west) and Ewell (13 miles east).
Near you in Send
We work in homes and buildings around St John the Baptist Catholic Comprehensive School, White Rose Lane and The New Inn, among other places. For rail, the closest station is Clandon station, roughly 2.2 miles south-east of the centre. Nearby you’ll also find Send and Ripley History Society Museum (1.8 miles east) and Woking Community Hospital (2.1 miles north-west). Not far away are Boldermere Lake and Papercourt Marshes.
Common roof problems in Send
Condensation is often mistaken for a leak. Warm, moist air from the house rises into a cold roof space and condenses, particularly in lofts with blocked eaves. Drips from nails and damp underlay are typical signs.
Common reasons to book include:
- Ceiling stains that grow after rain
- Damp on a chimney breast
- Water that shows only in certain storms
- Wet patches on loft insulation
Trees in and around White Rose Lane shed leaves that can end up in nearby gutters, so outlets and downpipes are worth watching.
Choosing a roof surveyor
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Whether you get a written report with photos
- Whether they hold professional indemnity and public liability insurance
- How long the report takes to arrive
What we do, step by step
We photograph the roof as we go, so you can see in the report what we found and where. We take close-ups from wherever is safe, including by drone where it is applicable and the weather allows. A typical visit takes roughly 1–2 hours at most homes, and more on a big or complicated roof. With a bit of garden around a house, as there often is around Send, the roof can be viewed from several angles. Mention any side of the property we cannot get to. The loft, where there is safe access, completes the picture.
- You let us know where the water appears, when, and what the weather was doing.
- Inside, we check the stain and the ceiling around it.
- In the loft, we follow any signs of water back towards the roof.
- We inspect the likely entry points outside, from the ground, windows and the roof where safe.
- We email a written report showing where the water most likely gets in.
How to prepare
- Agree roof access with the managing agent if it is shared
- Keep pets inside or away from the areas we are looking at
- Let us know about parking near the property
Book a survey
When you are ready to go ahead, ring 07833 053749 or send us an email. We will suggest a package, agree the price and find a date.
Read more
What affects the cost of roof leak investigations
A few things affect what a survey costs:
- Roof area
- Chimneys, valleys, parapets and other details
- How many separate roofs there are, such as extensions, dormers and garages
- The type of building, from a house to a block or an office
Prices start from £150, including VAT. The final price depends on how big and how high the roof is, how it can safely be seen and which survey you book.
What we need to know
If you can, have these to hand when you contact us:
- Dates you’re working to, such as exchange
- Whether there’s a loft hatch, a shared roof or tricky access
- Any marks or damp showing indoors
- The property’s address and postcode
For a price for roof leak investigations in Send, ring 07833 053749 or send us an email. The address, the type of property and what you need to know help us price the survey accurately.
Different roofs, different checks
Lead flashings
Lead flashings seal the joints at chimneys, walls and dormers. Lifted, split or slipped lead is a common cause, and for flashings that have been patched with bitumen.
Chimney stacks
Chimneys let water in through pointing, flaunching, flashings and open pots. Each is checked from every safe viewpoint.
Nearby places to Send
Also in Send
Questions from Send
How do I find out if my home in Send is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Do you cover Send?
Yes, Send is within the area we cover. We work right across London and South East England. Just call 07833 053749 or email us and tell us about the property.
How soon will I get the report?
It depends on the package: Basic within 48 hours, Standard in 24–48 hours and Premium the same day. Reports are sent by email.
Can every leak be traced?
Not always, and we will be honest about that. Some leaks hide well, especially those that need wind-driven rain. If we can’t be sure, the report ranks the possible sources.
Are you insured?
Professional indemnity and public liability insurance cover our surveys. If you need details for a managing agent or a building owner, just ask.
How many surveys have you done?
Over 5,000 surveys so far, across 20+ years of surveying roofs, and 98% of clients are satisfied.
Do I have to be there for the survey?
That depends on the survey. Inside the building and in the loft, we need someone to let us in.