Kent · London and the South East
Roof leak investigation in South Stour, Kent
Need a roof leak investigation in South Stour? We can help, with findings in writing and pictures to back them up. Book a weekday or weekend visit.
- Staining around the chimney inside
- Brown rings on upstairs ceilings
- Damp ceilings under a flat roof
What a roof leak investigation does not cover
In fairness, a roof survey has limits:
- What’s under the covering or behind the plaster
- Whether rotten timbers meet design loads
- Carrying out the fix
Not sure which survey suits your roof? You can call 07833 053749 or use the contact form and we’ll tell you before you book. The full list of what we check.
What we look at
- Valleys and parapet gutters
- Slate and tile slopes
- Chimney stacks
- The roof space
- Lead flashings
- Flat roof details
- Rooflights and dormers
About our roof leak investigation in South Stour
Some leaks only appear in certain weather. Wind-driven rain, an overflowing gutter or snow melt may be what triggers it. Notes on when it leaks, and what the weather was doing, help us and so do photos. We look for the clues it leaves behind, such as tide marks, stained timbers and damp underlay. Moisture detection shows which materials are still damp. We survey slate and tile slopes, flat roof details and the roof space, and the problems we’re asked to look at most are stains around a skylight and water marks that spread in wet weather.
Many homes in small places like South Stour face open ground, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
After the visit, you get a report with photos, sent by email. It explains the condition of the leaking roof, the defects we found and what we recommend.
- Place
- South Stour (TN25)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Call
- 07833 053749
- Last updated
- 27 October 2026
For landlords and managing agents
Landlords and agents in South Stour book surveys as well as homeowners. The report gives you a dated record of the leaking roof, with photos.
Where a roof is shared: access has to be agreed with whoever owns or manages the building. Tell us about it as you book and we’ll plan the survey around it.
Wind, rain and roofs in South Stour
Historic houses such as Godinton House, about 4.8 miles north-west, show how far back building in the area around South Stour goes. If your home is one of the older ones, expect a mix of original materials and later repairs on the roof. Older houses across Kent often have handmade clay or peg tiles, and many have tile-hung walls. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from.
Landlords with a home close to Ashford International station may find that a clear finding on where water gets in helps you brief a roofer right away. Trees in and around Poulton Wood shed leaves that can end up in nearby gutters, and blocked gutters overflow and soak walls.
South Stour is about 3 miles south-east of Ashford, in Kent. We survey roofs in South Stour across London and South East England. Across Kent, we cover South Stour and the places around it. For surveys nearby, see our Canterbury page.
All of TN25 is covered for roof leak investigations, from the main roads to the quietest streets. Neighbouring places we cover for roof leak investigations include Mersham (1 mile north-east), Sevington (2 miles north), Hinxhill Park (2 miles north), Ridgeway (3 miles north-east) and Hinxhill (3 miles north-east). Further out, we also cover Ashford (3 miles north-west), Canterbury (14 miles north-east), Folkestone (11 miles east), Faversham (14 miles north), Hythe (8 miles east) and Davington (15 miles north).
Near you in South Stour
Locally, jobs take us to homes and businesses close to Poulton Wood. For rail, the closest station is Ashford International station, roughly 2.8 miles north-west. A little further out are William Harvey Hospital (2.4 miles north) and Ashford Designer Outlet (2.3 miles north-west). Not far away are Hatch Park.
More services for South Stour
Common roof problems in South Stour
Every flat roof covering has a working life. A felt roof often lasts around 15 to 20 years, and as it ages it splits, blisters and opens at the laps. Leaks often start at the edges, upstands and outlets.
A survey makes sense if you’ve noticed:
- Damp walls below an overflowing gutter
- Damp ceilings under a flat roof
- Damp patches next to the stack
- Leaks that appear only in driving rain
For businesses in and around places like Ashford Designer Outlet, a leak can close part of a shop or office, so finding the cause quickly matters.
Choosing a roof surveyor
- How long the report takes to arrive
- Which viewpoints they use to see the roof
- Whether the loft space is looked at, where there is one
- What the report includes, and whether it has photographs
Roof by roof
Flat roof upstands and outlets
Flat roof water can travel under the covering before it shows. Moisture readings and thermal imaging can help narrow it down where conditions suit.
Chimney stacks
A stack has several possible ways in for rain. We check each one as far as we can safely see, and look for damp on the breast inside.
What affects the price in South Stour
All our prices include VAT. What changes the price is:
- Any need for thermal images or a drone flight
- Whether it is a home or a commercial building
- The package you choose: Basic, Standard or Premium
- Chimneys, valleys, parapets and other details
A Basic Survey starts from £150, inc. VAT. Standard is from £250 and Premium from £400. You’ll know the exact price before booking.
What we need to know
What helps most when you contact us:
- How the loft is reached, if there is one
- What kind of property and roof it is
- Pictures of the roof from a safe spot, if you have them
- Why you want a survey: buying, a leak, a storm or new work
We confirm the exact price before booking, so you know the cost up front. Roof leak investigation starts from £150, including VAT. To book, phone 07833 053749 or drop us an email.
South Stour: your questions answered
Is my home in South Stour listed or in a conservation area?
Start with Historic England’s list for listing and your council for conservation areas. It is worth checking before planning roof work, as both can affect what’s allowed.
Is South Stour in the area you cover?
Yes. Our area covers London and South East England, and South Stour is part of that. You can ring 07833 053749 or drop us an email with the address and some details, and we’ll talk through which survey suits.
How do you tell a leak from condensation?
Many apparent leaks turn out to be condensation. A leak typically shows in one area and follows rain, while condensation is frequently widespread and worst on cold days. The report explains which it looks like and what to do.
Will you go up on the roof?
Only when it is safe. Some roofs are too steep or fragile to walk on safely. We use safe viewpoints, the loft space and a drone where it applies.
Do you need to get into the loft?
Where it’s relevant to the survey and there’s safe access, yes. Please clear anything stored under the hatch, and if the loft cannot be reached safely, the report says so.
Why is the stain in a different place from the leak?
Rain that gets in will run along whatever it lands on. On a flat roof it can travel under the covering before it shows. Following that route is what our investigation does.
Can you survey at the weekend?
We survey on any day from Monday to Sunday, during the day. Let us know your preferred days as you book.
What happens on the day
Photos are taken throughout the visit, so the report shows exactly what we saw. Close-ups come from the safest viewpoint available, including by drone where it’s applicable and the weather allows. A typical visit takes about one to two hours, more where the leak is intermittent or the roof is large. In a hamlet or village like South Stour, a postcode does not always lead to the right gate, so a few directions are welcome. After that, the survey runs as it would anywhere.
- You let us know where the water appears, when, and what the weather was doing.
- We examine the damp area and the rooms near it.
- In the loft, we follow any signs of water back towards the roof.
- We inspect the likely entry points outside, from ground level, windows and the roof where safe.
- You receive a report with the likely source, photos and recommendations.
Preparing for the visit
- Gather any invoices or paperwork from past roof work
- Check the loft hatch can be reached
- Let us know about parking near the property
Arrange a survey
To get a price for roof leak investigations in South Stour, ring 07833 053749 or drop us an email. Some details about the property and the roof help us give you an accurate price.