East Sussex · London and the South East
Storm damage roof report in Broad Oak, East Sussex
Independent storm damage roof reports in Broad Oak. More than 5,000 surveys completed across London and South East England.
- Cowls or aerials dislodged in the wind
- Stains appearing after strong winds
- Damaged flat roof membrane
About our storm damage roof report in Broad Oak
The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. Our report focuses on the second and third points. You or your insurer can check the weather for the date. We survey flashings, gutters and fascias and slate and tile slopes, and common reasons people get in touch are ridge tiles that have come loose and broken or displaced guttering.
Many homes in small places like Broad Oak face open ground, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A record with photos is useful if you need to show the damage to anyone else.
If any part of the roof couldn’t be seen safely, we say so in the report. That way, it’s clear what was covered and what wasn’t.
- Where
- Broad Oak (TN21)
- Region
- East Sussex
- Cost
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Common questions in Broad Oak
Does a conservation area affect roof work in Broad Oak?
We cannot confirm that for you, but Historic England’s list and your council can. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Is Broad Oak in the area you cover?
Yes, Broad Oak is one of the places we work. The survey and report are the same in Broad Oak as anywhere else.
Will you fly a drone over my roof?
Where it helps and the rules allow, yes. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and the airspace and weather are checked before every flight.
Will you go up on the roof?
Not always. Some roofs are too steep or fragile to walk on safely. We use safe viewpoints, the loft space and a drone where applicable, and the report records anything we couldn’t see.
Can I challenge a declined storm claim?
Raise it with your insurer first. The Financial Ombudsman Service may look at it if that doesn’t resolve it. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
How long will you be at the property?
Most surveys take roughly 1–2 hours at most homes, while a commercial roof takes nearer three to four hours. We will confirm the timing as you book.
Will you deal with the insurance company for me?
No. We are not loss adjusters, and we do not negotiate claims. We give you an independent report of the damage, which you can pass to your insurer.
DIY checks: what’s safe
Look up at the roof after a storm, from ground level: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date.
Signs you need a storm damage roof report in Broad Oak
Branches and trees often come down on roofs during storms. We record the damage and where it is, with photographs.
People normally book a survey when they’ve noticed something like this:
- Flashings pulled away from walls or stacks
- Damaged flat roof membrane
- Gutters pulled loose in the wind
- New damp or leaks inside
The streets around a church like Ebenezer Chapel are frequently among the oldest in a place, and if your home is one of the older ones nearby, old mortar, worn lead and slipped slates are the usual suspects when water gets in.
What to check before booking
- Will the report include photos?
- Will they check the loft as well as the outside?
- Is VAT included in the price?
- How much experience they have with roofs like yours
What we do, step by step
Safety comes first on every visit. Everything that can be seen safely is inspected, and if part of the roof can’t be seen, the report says so. Most visits take an hour or two for most homes, depending on how much of the roof was hit. Cottages and farmhouses around Broad Oak frequently have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Before we arrive
- For flats, check roof access has been agreed
- Point out any leaks or damp patches
- Leave a clear route to the loft
Arrange a survey
When you are ready to go ahead, ring 07833 053749 or drop us an email. We will suggest a package, agree the price and find a date, weekday or weekend.
Read more
Why act early in Broad Oak
With an independent report, you have something specific to show your insurer. It sets out what we found and the likely cause, so you’re not relying only on your own photos. In a small place like Broad Oak, homes can be exposed to wind and rain, which finds any gap, and older walls, once damp, take a long time to dry.
Storm damage roof report starts from £150, including VAT. Packages run from Basic at £150 through Standard at £250 to Premium at £400, including VAT, and we can help you choose.
Why book us in Broad Oak
- Surveys seven days a week
- PI and public liability insurance
- Drone and thermal imaging surveys available
- Photographs and a written report every time
What affects the price in Broad Oak
Every roof is different, so prices are confirmed before booking. These are the things that affect it:
- How complicated the roof is, with its valleys, chimneys and parapets
- The number of roofs, including extensions and garages
- Height and safe access
- The roof’s overall size
We offer three survey packages: Basic from £150, Standard from £250 and Premium from £400, all with VAT included. What your roof costs depends on its size, access and what you want to find out.
Booking your survey
We’ll usually ask about:
- Why you want a survey: buying, a leak, a storm or new work
- Whether there’s a loft hatch, a shared roof or tricky access
- The type of building and roof, like pitched or flat
- Any marks or damp showing indoors
A quick phone call is typically the easiest start: phone 07833 053749 or send us an email and we will ask a few questions about the roof. You’ll have a price before anything is arranged.
Storm damage roof reports around Broad Oak
Handmade clay tiles and tile-hung upper walls are typical of older Sussex houses. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. Where water gets in depends a good deal on what the roof is made of and how it’s detailed. Historic houses like Bateman's, about 4.2 miles east, show how far back building in the area around Broad Oak goes. Older roofs in the wider area can hide decades of patch repairs, so the detail matters.
Take a building like Broad Oak Community Primary School: a leak through a large roof is often found some distance from where the water shows inside. If you let a flat or house near Stonegate station, tracing a leak quickly matters when a tenant is living with it.
Broad Oak is about 7 miles south-east of Crowborough, in East Sussex. We carry out storm damage roof reports for homeowners, landlords and businesses in Broad Oak. We cover towns and villages across East Sussex. You can also see our page for Brighton.
Postcode districts we cover here for storm damage roof reports: TN21. Whether your property is on Halley Road, Burwash Road and Highview Road or anywhere close by, we can survey it. We also cover Cade Street (1 mile south-west), Old Heathfield (1 mile south), Heathfield (2 miles south-west), Sandy Cross (2 miles south-west) and Maynard's Green (3 miles south-west). We also work in nearby towns such as Eastbourne (13 miles south), Hastings (14 miles south-east), Bexhill-on-Sea (12 miles south-east), Lewes (14 miles south-west), Hailsham (8 miles south) and Crowborough (7 miles north-west).
Local landmarks in Broad Oak
Typical jobs here are in homes near Heathfield Community College. The closest station to Broad Oak is Stonegate station, about 4.5 miles north-east. Other landmarks nearby include Old Castle (3.7 miles south-east) and Sussex Farm Museum (3.6 miles south-west). For a walk, there’s Selwyns Wood.
Landlord and commercial surveys in Broad Oak
Any of our surveys can be booked by landlords, agents and building managers in Broad Oak. For a price for a let property or a block, phone 07833 053749 or use the contact form.
Shared roofs need a little more planning: we need access agreed with the building owner or managing agent. Let us know about it when booking and we’ll plan the survey around it.