East Sussex · London and the South East
Old Heathfield Storm Damage Roof Report
Storm damage roof reports across Old Heathfield, with over 20 years’ experience behind it. You get a clear report with photos.
- New damp or leaks inside
- Lead lifted at abutments
- Damage from fallen branches or debris
How a storm damage roof report works in Old Heathfield
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Check your own policy wording. Whether the weather met it is for your insurer. We record the damage and what seems to have caused it. The report includes photographs of each area of damage, and you decide what to send. The claim decision rests with your insurer. We survey flashings, ridges and hips and slate and tile slopes, and the problems we’re asked to look at most are damaged ridges and hips and slates and tiles blown off the roof.
Somewhere as small as Old Heathfield, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you’re thinking of an insurance claim. We check what can safely be seen and set out what we find. Older walls and timbers hold water for a long time, so it’s worth finding the cause soon.
Every survey ends with a written report, with photos, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.

- Location
- Old Heathfield (TN21)
- Region
- East Sussex
- Prices
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
How the survey works
We don’t take risks to get a closer look. We inspect what can safely be seen, and if part of the roof can’t be seen, the report says so. Most visits take about 1–2 hours on an ordinary house, while a commercial roof takes nearer three to four hours. In a small place like Old Heathfield, access is normally the main thing to plan. Mention any outbuildings, barns or garages you want included, and anything about the roof you already know. Visits can be on weekdays, Saturdays or Sundays.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- The roof is looked at from the ground, from windows and from the loft space where it is safe.
- We photograph and record every area of damage we can see.
- The likely cause is recorded, along with any evidence of older wear.
- We send you a written report with photos, ready to give to your insurer.
Before we arrive
- Buyers: confirm access with the estate agent or seller
- Gather any invoices or paperwork from past roof work
- Show us where any leaks or stains appear
Getting a price
If you have photos of the roof, send them over. Pictures from the ground or a window are fine. To send them or to book, phone 07833 053749 or drop us an email.
Advice
Your questions about storm damage roof reports in Old Heathfield
Is my home in Old Heathfield listed or in a conservation area?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material.
Is Old Heathfield in the area you cover?
Yes. We work right across London and the South East, and Old Heathfield is part of that. You can call 07833 053749 or use the contact form with the address and a few details, and we will talk through which survey suits.
My storm claim was turned down. What now?
Complain to your insurer first. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, but we can’t say how it will turn out.
Do you climb onto every roof?
Only where it is safe to do so. We look at everything that can safely be seen: from ground level, from windows, from inside the roof space, from the roof where it’s safe and by drone where applicable. Anything we cannot see is noted in the report.
I live in a flat. Can you survey the roof?
Yes, once access has been agreed. The roof of a block or converted house is often shared, so the freeholder or managing agent needs to agree access. We inspect only the parts we’re allowed to reach.
Do you look in the loft space?
Where it is relevant to the survey and there’s safe access, yes. A clear path to the hatch helps.
Will you deal with the insurance company for me?
No. We are not loss adjusters, and we don’t negotiate claims. We give you an independent report of the damage for you to send to your insurer.
Wind, rain and roofs in Old Heathfield
In Sussex, older roofs are often handmade clay tile, frequently with tile-hanging on the walls below. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from. About 4.9 miles north-east lies Bateman's, a reminder of how long the area around Old Heathfield has been built on. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and the council can say whether a home is in a conservation area.
If your house is among the older ones in the streets near The Parish Church of All Saints, lead flashings, valleys and old chimneys are typical places for water to get in.
Old Heathfield is about 7 miles north of Hailsham, in East Sussex. Whether the building in Old Heathfield is a house, a flat or a commercial unit, the roof can be surveyed. Old Heathfield is one of the places in East Sussex where we work. Brighton is in our area too.
We survey roofs across the TN21 postcode area for storm damage roof reports and the streets around it. That includes homes and businesses on School Hill and Church Street. Neighbouring places we cover for storm damage roof reports include Cade Street (1 mile north), Sandy Cross (1 mile west), Heathfield (1 mile west), Broad Oak (1 mile north) and Warbleton (1 mile south). Larger places within reach include Eastbourne (12 miles south), Hastings (14 miles south-east), Bexhill-on-Sea (11 miles south-east), Seaford (15 miles south-west), Lewes (13 miles south-west) and Hailsham (7 miles south).
Around Old Heathfield
Typical jobs here are in homes near The Star Inn and Parkside Community Primary School. Well-known places in the area include Hellingly Hospital (5 miles south) and Old Castle (3.6 miles east). Not far away are Selwyns Wood.
How the survey changes by roof type
Flat roof coverings
Edge trims and laps are frequently where flat roof coverings start to peel back. The report notes signs of recent damage and older wear.
Lead flashings
Wind can peel back flashings at abutments and stacks. Loose or damaged flashings are photographed and noted.
Common roof problems in Old Heathfield
Falling trees and branches can damage roofs in high winds. We record the damage and where it is, backed up with photos.
Look out for signs like these:
- Damaged ridges and hips
- Broken or displaced guttering
- Gaps where slates or tiles have gone
- Flashings pulled away from walls or stacks
Anyone responsible for a site like Heathfield Community College will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Before you book any roof surveyor
- Whether any drone flown is registered with the CAA
- Which parts of the roof they’ll actually see
- What the survey won’t cover
- What insurance they carry
Honest limits
Every survey has limits, and we’d rather be clear about that before booking. Keep these in mind:
- The outcome of a claim
- Areas we cannot see safely
- Repair costs or quotes for the work
If in doubt, phone 07833 053749 or send us an email and we will recommend the right survey. What our survey covers.
What this survey covers
- Chimney stacks
- Slate and tile slopes
- Ridges and hips
- Gutters and fascias
- Flat roofs
- Flashings
Also near Old Heathfield
Other services in Old Heathfield
Rented homes, blocks and businesses
We also survey roofs for businesses and commercial landlords, from shops and offices to industrial units. Larger roofs take longer, so they’re priced to suit.
Managing agents and residents’ management companies use roof surveys to plan maintenance. The report sets out what needs attention now and what can wait, which helps with budgets and planning.
Leave it or get it looked at?
Knowing whether older wear played a part helps you understand your position. Our report gives an honest view of both, so there are no surprises later. Outbuildings and barns around Old Heathfield are easy to forget, but a failed roof there can spoil what’s stored inside. It is worth including them in a survey before a winter does the damage.
Prices start from £150, including VAT. The final price depends on the size and height of the roof, how it can safely be seen and the package you choose.
Why book us in Old Heathfield
- Visits on any day of the week
- We hold a CAA Flyer ID and Operator ID
- Plain-English reports with photos
- Prices that include VAT
Read how roof surveys are priced and what we found on two real jobs.