Kent · London and the South East
Storm damage roof report in Broad Tenterden, Kent
An independent record of roof damage after a storm for Broad Tenterden and the rest of Kent. Surveys run on any day of the week.
- Torn or lifted flat roof coverings
- Lead lifted at abutments
- Gaps where slates or tiles have gone
How a storm damage roof report works in Broad Tenterden
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. Whether the weather met it is for your insurer. We record the damage and what seems to have caused it. Each area of damage is photographed, and the report is yours to pass on. Insurers decide claims on their own policy wording. We survey slate and tile slopes, ridges and hips and flat roofs, and people most often book us about stains appearing after strong winds and lead lifted at abutments.
In a village or hamlet like Broad Tenterden, older cottages and farmhouses frequently have roofs that have been patched over many years. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, especially to an insurer. The report says what was seen and what it points to. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
We keep jargon out of it: if work is needed, the report says so clearly, along with how urgent it is.
- Where
- Broad Tenterden (TN30)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Survey days
- Monday to Sunday, daytime
- Cover
- Professional indemnity and public liability
- Phone
- 07833 053749
- Last updated
- 27 October 2026
DIY checks: what’s safe
What you cannot do safely is get up close. Slates, tiles, flat roofs and rooflights can give way. That’s where a survey comes in, using safe viewpoints and a drone where it applies.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, as it helps a surveyor trace the cause.
What a storm damage roof report looks like in Broad Tenterden
Older houses across Kent often have handmade clay or peg tiles, and many have tile-hung walls. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Each of these roof types has its own typical places for water to get in. With Smallhythe Place about 1.6 miles south, Broad Tenterden sits in an area with a long building history. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and the council can say whether a home is in a conservation area.
Homes near green spaces like Turners Field can get more leaves in their gutters in autumn. Anyone responsible for a site like Tenterden Church of England Junior School will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Broad Tenterden is about 9 miles south-west of Ashford, in Kent. We carry out storm damage roof reports in Broad Tenterden for houses, flats, blocks and commercial buildings, with a written report and photographs every time. Our area takes in places right across Kent, large and small. You can also see our page for Maidstone.
Surveys in TN30 are booked the same way as anywhere else. Whether your property is on Smallhythe Road and Small Hythe Road or anywhere close by, we can survey it. We also cover the places around Broad Tenterden: Tenterden (1 mile north), Small Hythe (1 mile south), St Michaels (2 miles north), Strood (2 miles west) and Parkgate (2 miles north-west). We also work in nearby towns like Ashford (9 miles north-east), Paddock Wood (15 miles north-west), Bearsted (15 miles north), Park Wood (14 miles north-west), Kennington (11 miles north-east) and New Romney (12 miles south-east).
Landmarks near Broad Tenterden
Typical jobs here are in homes near The Vine Inn, Turners Field and Homewood School and Sixth Form Centre. Well-known places in the area include Benenden Hospital (3.8 miles north-west) and Tenterden and District Museum (0.7 miles north-west).
What a storm damage roof report does not cover
To be straight with you, a roof survey has limits:
- Negotiating a claim settlement
- The outcome of a claim
- Your insurer’s view of the claim
If in doubt, call 07833 053749 or email us and we will suggest the right survey. The full list of what we check.
What this survey covers
- Gutters and fascias
- Flat roofs
- Chimney stacks
- Flashings
- Ridges and hips
- Slate and tile slopes
Also near Broad Tenterden
Also in Broad Tenterden
Useful tips for Broad Tenterden property owners
Getting the most from a storm damage roof report starts before we arrive and carries on afterwards. Tips:
- Photograph the damage safely from below
- Get a roofer to make the roof safe if needed
- Note the date and time you first saw the damage
- Look at what your policy says about wear and tear
Your insurer may send a loss adjuster to look at the damage. You will have your own independent record to refer to.
Keep records of roof work and surveys. They help show the roof was in good order before a storm.
Your questions about storm damage roof reports in Broad Tenterden
Does a conservation area affect roof work in Broad Tenterden?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Is Broad Tenterden in the area you cover?
Yes, Broad Tenterden is one of the places we work. The survey and report are the same in Broad Tenterden as anywhere else.
Will you fly a drone over my roof?
Yes, where it’s applicable. Flights depend on the weather on the day and airspace rules, and we check for restrictions near airports before flying. We are a CAA-registered drone operator.
I live in a flat. Can you survey the roof?
Yes, once whoever controls the roof agrees access. On a shared roof we can only inspect the parts we are allowed to reach.
How strong does the wind have to be for a storm claim?
There is no single figure. Many use gusts of about 55 mph, but each policy sets its own definition. Your policy document will say.
Does your report mean my claim will be accepted?
We can’t say whether a claim will be paid. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
Do you test for asbestos?
No. Asbestos surveys and testing aren’t part of what we do. If we see materials that could contain asbestos, such as cement roof sheets or soffits on buildings from before 2000, we flag them and suggest a specialist asbestos surveyor checks them before any work.
When to book a survey in Broad Tenterden
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Driving rain then gets in through the gaps. People usually call us after a storm, once they’ve noticed damage or a leak.
A survey can pick up problems such as:
- Damaged flat roof membrane
- Ridge tiles that have come loose
- Slipped or missing slates or tiles
- Flashings pulled away from walls or stacks
If you live in an older home near Parish Church of St Mildred, old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Questions to ask before you book
- What experience they bring
- When you will get the report
- Is VAT included in the price?
- What’s outside the scope of the survey
What we do, step by step
A survey visit follows a simple order: we hear what you’ve seen, look at the roof from every safe viewpoint, photograph what we find and make notes for the report. Most visits take roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. Somewhere as small as Broad Tenterden, access is frequently the only tricky part. Mention any outbuildings, barns or garages you want included, and anything about the roof you already know. Visits can be on weekdays, Saturdays or Sundays.
- First we go through when the storm hit and what you’ve noticed.
- We look at the roof from wherever it is safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
Getting ready for the survey
- Jot down any questions you want answered
- If you’re buying, let the agent know when we’re coming
- Leave a clear route to the loft
Arrange a survey
When you’re ready to go ahead, call 07833 053749 or send us an email. We’ll suggest a package, agree the price and find a date, weekday or weekend.
Advice
What affects the cost of storm damage roof reports
A few things affect what a survey costs:
- Height and safe access
- House, block, shop or office
- Whether thermal imaging or a drone is needed
- The roof’s overall size
A small, low roof with good viewpoints takes less time than a tall, complicated one, and the package you pick makes a difference too. We’ll give you the figure before anything is booked.
Getting in touch
A few details help us recommend the right survey and price. When you get in touch, it is useful to mention:
- Any marks or damp showing indoors
- The kind of building and roof involved
- Your postcode, so we can check access and travel
- What’s prompted the survey
We survey roofs on weekdays, Saturdays and Sundays. To find a date that works for you, ring 07833 053749 or use the contact form.