Greater London · London and the South East
Storm damage roof report in Charlton, Greater London
An experienced roof surveyor for storm damage roof reports in Charlton. Over 5,000 surveys and 20+ years behind us.
- Torn or lifted flat roof coverings
- Stains appearing after strong winds
- Lifted or missing ridge and hip tiles
Why it’s worth a survey now in Charlton
Before temporary repairs, photograph the damage from the ground if it is safe. That keeps a record of how it looked. A hidden valley or parapet gutter on a London house can hold water for weeks before anyone notices. When the stain finally shows, the damage underneath is often older than it looks.
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, from £400 with VAT included. We can help you choose the package that fits what you’d like to know.
Why book with us
- 98% customer satisfaction
- Thermal imaging and drone inspection where they help
- Surveys seven days a week
- An independent view of the roof
Take a look at our cost guide and our case studies.
How a storm damage roof report works in Charlton
A storm damage roof report is an independent record of the damage to your roof after a storm. It sets out what is damaged, with photos, and what we think the likely cause is. It’s yours to pass to your insurer. The decision on any claim rests with your insurer and its policy wording. We are not loss adjusters, and we cannot tell you whether a claim will succeed. If you’ve noticed damage from fallen branches or debris and torn or lifted flat roof coverings, we can find out what’s behind it, whatever the roof.
In converted houses and blocks across London, water from a roof can run a long way before it shows on a ceiling, sometimes in a different flat from the one below the defect. Tracing it back matters, both for dealing with the cause and for any insurance claim. We check what we are given access to in Charlton, inside and out. Let us know when the water shows, and in what kind of weather.
How fast the report arrives depends on the package: Basic within 48 hours, Standard in 24–48 hours and Premium the same day.
- Location
- Charlton (SE7, SE18)
- Region
- Greater London
- Cost
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- When we survey
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
More services for Charlton
Leaks and storm damage in Charlton
Queen's House, about 1.9 miles west, is one of the historic houses in the wider area around Charlton. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years. Many homes in inner London are Victorian and Edwardian terraces, frequently with Welsh slate roofs. Behind many of their parapets sit butterfly roofs and valley gutters that cannot be seen from the pavement. If your home in Charlton is one of them, lead flashings, party-wall upstands and shared chimney stacks are part of the picture too. Each of these roof types has its own typical places for water to get in.
For businesses in and around places such as Gallions Reach Shopping Park, a quick answer on where water is coming in keeps a business running. If you live in an older home near St Catherine Labouré, leaks on older roofs often start at lead flashings, valleys or around old chimney stacks.
Charlton is about 2 miles west of Plumstead, in Greater London. We carry out storm damage roof reports for homes and businesses in Charlton. We cover towns and villages across Greater London, large and small. London is in our area too.
We survey roofs across the SE7 and SE18 postcode area for storm damage roof reports. If you need a storm damage roof report at a property on Floyd Road, Guild Road and Priolo Road or a nearby road, we can survey it. Close by, we survey roofs in New Charlton (1 mile north-west), Westcombe Park (1 mile west), Woolwich (1 mile east), Vanbrugh Park Estate (1 mile south-west) and Kidbrooke (2 miles south). Within a short drive, we also cover London (6 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (7 miles west) and Shoreditch (6 miles north-west).
Around Charlton
In Charlton, that means homes and buildings near Charlton Park, Wildwood Montessori School and Royal Greenwich Trust School and the streets around them. Charlton has its own railway station: Charlton station. Other landmarks nearby include British Hospital for Mothers and Babies (0.5 miles east) and Gallions Reach Shopping Park (2.3 miles north-east). The countryside around Charlton includes Gilbert's Pit.
What happens on the day
We work from the outside in: first the slopes, edges and gutters from every safe viewpoint, then the roof space where it can be reached. In total, it takes about one to two hours for a house, though large, tall or awkward roofs take more time. In Charlton, as in much of London, lots of properties are flats or terraces without side access, so rear slopes are viewed from windows, the loft or, where a flight is allowed, by drone. Mention any building rules, key holders or managing agents as you book.
- You let us know what happened and whether a roofer has made the roof safe.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- You receive the written report with photos.
Before the survey
- Make a note of anything you’d like us to look at
- Note where any stains or damp appear
- Have any paperwork from past roof work to hand
How to book
To get a price for storm damage roof reports in Charlton, call 07833 053749 or email us. Some details about the property and the roof help us price the survey accurately.
Read more
Tips from our surveys
Small things make a difference, both for the survey and for the roof itself. Some pointers:
- Look at what your policy says about wear and tear
- Check your policy for how to report damage
- Write down when the storm hit and when you noticed damage
- Keep any slates, tiles or debris that fall, if it’s safe to do so
Questions about the findings are always welcome. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
Store invoices and reports for any roof work. They can help show the roof was looked after.
Charlton questions
Will parking be an issue for a roof survey in Charlton?
In much of London, parking needs planning: a visitor permit or a nearby bay makes the day run more smoothly, so mention what’s available as you book.
Is Charlton in the area you cover?
We do. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Can you survey at the weekend?
We survey on any day from Monday to Sunday, during the day. Just say which days work for you.
Is this an asbestos survey?
No. We can flag materials that might contain asbestos, but only a specialist asbestos surveyor can confirm it. Buildings built or refurbished before 2000 may contain it.
Will you deal with the insurance company for me?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
What do I do if water is coming in?
A roofer should handle temporary protection. Photograph the damage first if you can do so safely. We can record the damage in our report.
My storm claim was turned down. What now?
Raise it with your insurer first. If it is not resolved, the Financial Ombudsman Service may be able to help. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
What a survey costs
A few things affect what a survey costs:
- The size of the roof
- How complicated the roof is, with its valleys, chimneys and parapets
- Extra roofs, like extensions, dormers or garages
- If the survey needs thermal imaging or a drone
We offer three survey packages: Basic from £150, Standard from £250 and Premium from £400, with VAT included. The price for your roof depends on its size, access and what you need to know.
Helping us price your survey
There’s no need for technical words. It’s enough to let us know:
- Where the property is, with the postcode
- Any photos you have, taken from the ground or a window
- What kind of property and roof it is
- Any marks or damp showing indoors
Our price is from £150, including VAT. What you pay depends on the roof’s size, access and the package, and you can phone 07833 053749 or send us an email to find out.
When to book a survey in Charlton
Others book after an insurer has queried a claim. An independent report gives you another view of the roof. We can’t say whether the decision will change.
Look out for signs like these:
- Flat roof edges peeled back
- Lifted or missing ridge and hip tiles
- Broken or displaced guttering
- Water coming in after the storm
For landlords with property near Charlton station, tracing a leak quickly matters when a tenant is living with it.
Before you book anyone
- How long the report takes to arrive
- Their track record with similar roofs
- Whether you can ask questions once you have the report
- What exactly goes into their report
What a storm damage roof report does not cover
It is a careful look at the roof, not the whole story. Its limits include:
- Estimates of repair costs
- Damage hidden under coverings or inside the structure, without opening up
- Acting for you with the insurer
Not sure which survey suits your roof? You can ring 07833 053749 or drop us an email and we’ll tell you before booking. What our survey covers.
What this survey covers
- Flat roofs
- Flashings
- Chimney stacks
- Gutters and fascias
- Ridges and hips
- Slate and tile slopes