Surrey · London and the South East
Storm damage roof report in Charlwood, Surrey
We take a careful look at the roof at your property in Charlwood, and put it all in a written report with photos.
- Cowls or aerials dislodged in the wind
- Water coming in after the storm
- Slates and tiles blown off the roof
Storm damage roof report in Charlwood
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. We don’t decide whether a storm met that test. Our part is recording the damage to your roof and its likely cause. Each area of damage is photographed, and the report is yours to pass on. The claim decision rests with your insurer. We survey chimney stacks, flat roofs and ridges and hips, and people most frequently book us about damaged flat roof membrane and damaged gutters and fascias.
Somewhere as small as Charlwood, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you’re thinking of an insurance claim. We check whatever is safely visible and set out what we find. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
Findings are set out part by part, from the coverings down to the gutters, each with a short note and a photo. You will see the good as well as the bad.
- Where
- Charlwood (RH6)
- Wider area
- Surrey
- Prices
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
Storm damage roof reports in Charlwood: local notes
An older home may be listed, or stand in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent. In Surrey, older roofs are often handmade clay tile, with tile-hanging on many upper walls. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Each of these roof types has its own typical places for water to get in.
If you run a business near County Mall, a quick answer on where water is coming in keeps a business running. For hotels and guest houses around Charlwood, a roof problem found early is far less disruptive than one found by a guest.
Charlwood is about 3 miles south-west of Horley, in Surrey. We carry out storm damage roof reports for homes and businesses in Charlwood and the surrounding area. Our area takes in places right across Surrey, from the larger towns to small villages.
Surveys in RH6 work the same way as everywhere else we cover. We cover properties on The Street, Yew Tree Road and Rectory Lane and the roads around them. Nearby, we also carry out storm damage roof reports in Russ Hill (1 mile south-west), Norwood Hill (2 miles north), Cudworth (2 miles west), Ifieldwood (2 miles south) and Ifield (2 miles south). We also work in nearby towns such as Epsom (13 miles north), Horley (3 miles north-east), Redhill (6 miles north-east), Ewell (14 miles north), Reigate (6 miles north) and Caterham (11 miles north-east).
Local landmarks in Charlwood
Around Charlwood, our work takes us to homes and buildings near The Half Moon pub and Edolph's Copse. Charlwood’s nearest station is Ifield station, roughly 2.8 miles south of the centre. Nearby you’ll also find Crawley Museum (3.1 miles south-east) and County Mall (3.4 miles south-east). Green spaces nearby include Tilgate Lake.
Rented homes, blocks and businesses
Landlords and agents in Charlwood book surveys as well as homeowners. The report gives you a dated record of the roof, with photos, useful for planning maintenance.
Landlords, agents and building managers in Charlwood and across Surrey can book any of our surveys. To discuss a property or a block, ring 07833 053749 or drop us an email.
Different roofs, different checks
Clay and concrete tiles
Tiles without fixings can move more easily in wind. We note what we can see of how tiles are fixed.
Lead flashings
Old flashings that were already loose can give way in a storm. Our report separates fresh damage from older wear where we can.
Practical tips
These tips come from what we see on roofs every week:
- Look at what your policy says about wear and tear
- Keep fallen slates or tiles as evidence if safe
- Keep receipts for any emergency work
- Take photos of stains and damp inside
Questions about the findings are always welcome. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
Clear gutters and outlets before the stormy months. Blocked drainage can add water damage to wind damage.
Common roof problems in Charlwood
Storms don’t only affect pitched roofs. Coverings can tear or peel back at the edges, and water can pond where outlets are blocked. We record what we find on flat and pitched roofs alike.
Here are some of the things we see often:
- Damaged gutters and fascias
- Loose or torn flashings
- Holes or cracks caused by debris
- Cowls or aerials dislodged in the wind
Landlords with a home close to Ifield station may find that tracing a leak quickly matters when a tenant is living with it.
Before you book any roof surveyor
- What exactly goes into their report
- Is VAT included in the price?
- If they fly a drone, whether they hold a CAA Flyer ID and Operator ID
- Is there a chance to talk the report through?
Towns and villages near Charlwood
More services for Charlwood
Questions from Charlwood
Do you cover smaller places like Charlwood?
Yes. Charlwood is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and the South East. Let us know about access, parking and anything unusual about getting there when booking.
Is Charlwood in the area you cover?
Yes, Charlwood is within the area we cover. Our area covers London and the South East. You can call 07833 053749 or send us an email with the address and a few details.
Will you go up on the roof?
Only when it’s safe. Some roofs are too steep or fragile to walk on safely. Safe viewpoints, the loft and a drone where it applies let us see the rest, and the report records anything we couldn’t see.
How strong does the wind have to be for a storm claim?
Each policy has its own definition. Many treat gusts of about 55 mph as storm conditions, but your policy sets the actual test.
Do you look in the roof space?
If it’s needed and safe to reach, yes. We look for staining, damp, daylight and signs of movement, as far as the space allows.
Who handles emergency protection after a storm?
Call a roofer for emergency temporary protection. Take photos from ground level first if it is safe. Keep receipts in case your insurer asks for them.
Does this replace a RICS home survey?
No. We check the roof, not the whole building, so it’s not a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
What we do, step by step
On the day, we begin with a quick chat about the roof and anything that is worrying you. We then inspect everything that can be seen safely, using the ground, windows, the loft and a drone where it applies. Most surveys take between one and two hours at a house, and longer if the damage is spread across a large roof. Older rural homes like those around Charlwood can have a main roof, lower lean-to roofs and outbuildings all joined together. We work round each section in turn, from the safest viewpoints, and anything we cannot see is noted.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- The roof is looked at from ground level, from windows and from the loft space where it’s safe.
- Each area of damage is photographed and described.
- We check whether the damage fits storm damage, older wear or both.
- You get a written report you can pass to your insurer.
Preparing for the visit
- For flats, make sure roof access has been agreed
- Jot down any questions you want answered
- Let us know where we can park nearby
Arrange a survey
Unsure which package suits your roof? It’s easiest to ring 07833 053749 or email us and describe the roof and what’s worrying you. We will explain the options and the price.
Read more
What this survey cannot tell you
In fairness, there are limits to any roof survey:
- Whether your insurer will pay the claim
- Damage hidden under coverings or inside the structure, without opening up
- Repair costs or quotes for the work
If you’re not sure which survey you need, ring 07833 053749 or email us and we will give you a straight answer before you book. The full list of what we check.
Roofs we survey in Charlwood
- Flat roofs
- Flashings
- Slate and tile slopes
- Ridges and hips
- Chimney stacks
- Gutters and fascias