Greater London · London and the South East
Cranham Storm Damage Roof Report
Get a clear view of the roof at a property in Cranham from an independent roof surveyor. Visits run on weekdays and weekends, in the daytime.
- Damaged gutters and fascias
- Damaged pots on the stack
- Lifted or missing ridge and hip tiles
How a storm damage roof report works in Cranham
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We’re often asked to look into stains appearing after strong winds and damaged pots on the stack, on slate and tile slopes, chimney stacks and ridges and hips.
Water getting into a London home often comes from a detail you can’t see from the street: a butterfly roof’s central valley gutter, a parapet gutter, a chimney flashing or a flat roof over a back addition. Whether you’re tracing a leak or recording storm damage in Cranham, those are among the first places to look. Water from a hidden gutter can run along joists and show up a room or two away.
Report times depend on the survey you book: Basic within 48 hours, Standard in 24–48 hours and Premium the same day.
- Place
- Cranham (RM14)
- Wider area
- Greater London
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays and weekends
- Insured
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026

FAQs for Cranham
Can parking be tricky for a visit in Cranham?
London parking needs a little planning, so let us know about permits, bays or a driveway when booking. That way the visit can be planned around it.
Is Cranham in the area you cover?
Yes, Cranham is within the area we cover. Our area covers London and South East England. Just call 07833 053749 or send us an email and let us know about the property.
Do you use drones?
Where it is applicable and safe, yes. We fly a sub-250g drone and we’re a CAA-registered drone operator (Flyer ID and Operator ID). Drone inspection is part of the Drone Roof Survey and the Premium Survey, where it applies.
Can you survey at the weekend?
Visits run seven days a week in the daytime, which suits people who work during the week. Let us know your preferred days when you book.
Will my insurer pay for an old roof?
Insurers normally exclude wear and tear. We describe what looks like fresh storm damage and what looks older. Your insurer decides the claim.
How many surveys have you done?
Over 5,000 surveys so far, over more than 20 years, and 98% of customers are satisfied.
Will my insurer pay out if I get a storm damage report?
That’s not something we can promise. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
What happens if roof problems are left?
A few slipped slates can soon lead to wet timbers. Getting it recorded and repaired sooner is normally better. Many older London roofs have only old felt under the slates, or no underlay at all, so once the slates or flashings let water past, little stops it reaching ceilings. Left alone, that means wet timbers and plaster, which is a far bigger job than the roof fault itself.
Our price is from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included.
Why choose Independent Roof Survey in Cranham
- Package prices that include VAT
- More than 20 years surveying roofs
- An independent view of the roof
- 98% of customers satisfied
See our cost guide and our case studies.
The survey, step by step
Where it is relevant and can be reached safely, the roof space is checked as well as the outside. In the loft, the signs we look for are staining, damp, daylight and sagging, as far as the space allows. All in, the survey normally takes roughly 1–2 hours at a typical home, though large, tall or awkward roofs take more time. Surveys in Cranham can be booked for any day of the week. It helps if you can point us to a visitor permit or a nearby bay. Upstairs rooms at the back are useful too, as they frequently give the best view of a rear addition.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- We view the roof from wherever it can safely be seen, including the loft where there is access.
- The damage is recorded with photographs, area by area.
- We check whether the damage fits storm damage, older wear or both.
- We send you a written report with photos, ready to give to your insurer.
Before we arrive
- Have keys ready for side gates, garages or roof access doors
- Buyers: confirm access with the estate agent or seller
- Leave a clear route to the loft
Arrange a survey
Unsure which package suits your roof? It’s easiest to call 07833 053749 or email us and describe the roof and why you want it surveyed. We’ll explain the options and the price.
Advice
How the survey changes by roof type
Slate roofs
Slates frequently outlast the nails that hold them. The report records whether slipped slates look like storm damage or older wear.
Lead flashings
When flashings lift, water can get behind them. We note where this has happened and any damp inside.
Should I look at the roof myself first?
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us as you book.
Tips that help
Most of what helps is simple and safe from ground level. Our suggestions:
- Keep fallen slates or tiles as evidence if safe
- Ask a roofer for emergency temporary protection if water is coming in
- Report the damage to your insurer as soon as you can
- Read your policy wording on storm damage
The report is emailed to you, and you decide what to send to your insurer. We do not deal with the insurer on your behalf.
Keep records of roof work and surveys. They can help show the roof was looked after.
Also near Cranham
What else we do in Cranham
Signs you need a storm damage roof report in Cranham
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Driving rain then gets in through the gaps. People normally call us after a storm, once they’ve noticed damage or a leak.
A survey can pick up problems like:
- Flashings pulled away from walls or stacks
- Holes or cracks caused by debris
- Damaged flat roof membrane
- Ridge tiles that have come loose
Anyone responsible for a site like Hall Mead School will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Choosing a roof surveyor
- Which parts of the roof they’ll actually see
- Whether the loft space is looked at, where there is one
- What’s outside the scope of the survey
- If they fly a drone, whether they hold a CAA Flyer ID and Operator ID
Leaks and storm damage in Cranham
About 3 miles north-west lies Hare Hall, a reminder of how long the area around Cranham has been built on. Older homes in the wider area often have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years, and any change of roofing material on a listed home needs checking with the council first. Outer London has lots of Victorian and Edwardian terraces with slate roofs, but also a great many interwar semis, frequently with hipped roofs in clay or concrete tiles. On a semi of that age, the small roofs over the bays, the hip tiles and any later dormer each need their own look. The covering and its details give the first clues when tracing where water is coming from.
If you live in an older home near St Luke's Cranham, water on an older roof tends to find its way in at the lead, the valleys or the chimney. For businesses in and around places such as The Mercury Mall, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast.
Cranham is about 2 miles east of Hornchurch, in Greater London. Wherever you are in Cranham, we can carry out storm damage roof reports at your property, on a weekday, Saturday or Sunday. Our Greater London coverage includes Cranham. You can also see our page for Chelmsford.
Surveys in RM14 are booked the same way as anywhere else. Local streets include Avon Road, Moor Lane and Front Lane, and we cover them all. Other places close to Cranham include Upminster (1 mile west), Puddle Dock (1 mile east), Upminster Bridge (1 mile west), North Ockendon (2 miles south-east) and Emerson Park (2 miles north-west). Within a short drive, we also cover Shoreditch (15 miles west), Walthamstow (13 miles west), Hoxton (15 miles west), Whitechapel (15 miles west), Orpington (14 miles south-west) and Plaistow (11 miles west).
Around Cranham
In Cranham, that means homes and buildings near The James Oglethorpe Primary School, The Crumpled Horn pub and St. Andrew's Park, among other places. For rail, the closest station is Upminster station, roughly 0.7 miles west. A little further out are The Mercury Mall (3.7 miles west) and Upminster Tithe Barn Museum of Nostalgia (0.6 miles north-west). Not far away are Cranham Brickfields.