Kent · London and the South East
Storm damage roof report in Cross-at-Hand, Kent
Get a clear view of the roof at a property in Cross-at-Hand from an independent roof surveyor. Visits run on weekdays and weekends, in the daytime.
- Flat roof edges peeled back
- Cowls or aerials dislodged in the wind
- Flashings pulled away from walls or stacks
What affects the price in Cross-at-Hand
Several things affect the price of a survey:
- Chimneys, valleys, parapets and other details
- Whether you choose the Basic, Standard or Premium Survey
- Extra roofs, like extensions, dormers or garages
- House, block, shop or office
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, which starts from £400, inc. VAT. We’ll tell you which package suits the questions you have.
What to tell us when you get in touch
We will normally ask about:
- The reason for the survey, such as buying, a leak or storm damage
- The address and postcode of the property
- Your timetable, such as an exchange date
- Where water is showing inside, if it is
Booking is simple: just ring 07833 053749 or send us an email and give us some details about the property and we will point you to the right survey. We confirm the price before anything is booked.
Storm damage roof report in Cross-at-Hand
After a storm, safety comes first. Take photos from ground level or from windows, and do not climb onto the roof. Emergency temporary protection, such as covering an opening, is a job for a roofer. We then record the damage in a report you can pass to your insurer. Keep receipts for any emergency work. If you are worried about slipped or missing slates or tiles and damaged ridges and hips, we can find out what’s behind it, whatever the roof.
Many homes in small places like Cross-at-Hand face open ground, where storms hit ridges, verges and chimneys hardest. Once water gets into older walls, it takes a long time to dry, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
The report is written in plain words, so it makes sense without any roofing background. Each point is backed by a photo where possible, and recommendations are put by urgency where it matters.
- Place
- Cross-at-Hand (TN12)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- When we survey
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
What this survey cannot tell you
Without opening up the roof, some things stay hidden, and that sets some limits:
- How your policy defines a storm
- The work of a loss adjuster appointed by your insurer
- Repair costs or quotes for the work
If you’re not sure which survey you need, call 07833 053749 or email us and we will give you a straight answer. The full list of what we check.
What this survey covers
- Gutters and fascias
- Flashings
- Ridges and hips
- Slate and tile slopes
- Chimney stacks
- Flat roofs
Signs you need a storm damage roof report in Cross-at-Hand
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Rain can then blow in where slates or tiles have gone. Most people book a report soon after a storm, when they’ve seen damage or water has come in.
Look out for signs like these:
- Damaged pots on the stack
- Water coming in after the storm
- Holes or cracks caused by debris
- Ridge tiles that have come loose
Landlords with a home close to Staplehurst station may find that a clear finding on where water gets in helps you brief a roofer right away.
Before you book anyone
- What follow-up you get after the report
- How they plan to inspect the roof safely
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Their report turnaround times
Surveys for landlords and agents in Cross-at-Hand
Businesses and commercial landlords can book us too, from shops and offices to industrial units. Bigger roofs take more time, and they’re priced for the size.
Freeholders and residents’ companies use a roof report to plan and budget, putting the urgent items at the top.
Can I check my roof myself?
What you cannot do safely is get up close. Roofs are fragile and slippery, and falls from height are serious. That part is for a survey.
A lot can be seen from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please do not climb up for a closer look.
FAQs for Cross-at-Hand
Is Cross-at-Hand in the area you cover?
We do. Every survey there gets the same written report with photographs, and visits run on weekdays and weekends.
Does a conservation area affect roof work in Cross-at-Hand?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material.
Does your report mean my claim will be accepted?
We can’t say whether a claim will be paid. Insurers decide claims on their own policy wording. Our report gives you an independent record of the damage and its likely cause.
What’s the best way to book?
Just call 07833 053749 or use the contact form with the address. We’ll ask a few questions, confirm the price and agree a date.
Which days do you carry out surveys?
Surveys run on weekdays and at weekends. To find a day that suits you, ring 07833 053749 or use the contact form.
What do I do if water is coming in?
Emergency temporary protection is a job for a roofer. If it’s safe, take photos before it goes on. We can record the damage in our report.
How long will you be at the property?
It typically takes an hour or two for most homes, depending on how much of the roof was hit. The written report follows by email, on the timescale of your package.
Also near Cross-at-Hand
What else we do in Cross-at-Hand
Leaks and storm damage in Cross-at-Hand
Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. Knowing the roof type helps narrow down where water may be getting in. Historic houses such as Stoneacre, about 4.6 miles north, show how far back building in the area around Cross-at-Hand goes. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and any change of roofing material on a listed home needs checking with the council first.
Cross-at-Hand is about 5 miles south of Maidstone, in Kent. Houses, flats, blocks and commercial buildings in Cross-at-Hand can all book storm damage roof reports, with a written report and photographs every time. Our area takes in places right across Kent.
All of TN12 is within our area for storm damage roof reports. Local streets include Staplehurst Road and Woodford Park, all of which we cover. Other places close to Cross-at-Hand include Rabbit's Cross (1 mile north), Devil's Den (1 mile east), Wanshurst Green (1 mile south-west), St Ann's Green (1 mile west) and Underling Green (1 mile west). We also work in nearby towns such as Maidstone (5 miles north), Ashford (14 miles east), Sittingbourne (13 miles north-east), Royal Tunbridge Wells (13 miles west), Tonbridge (12 miles west) and Kings Hill (8 miles north-west).
Around Cross-at-Hand
The nearest railway station is Staplehurst station, about 1.2 miles south of the centre. Other landmarks nearby include Sutton Valence Castle (2.8 miles north-east) and South East Romany Museum (1.8 miles south-west).
The survey, step by step
Once we’ve finished looking, we write up our findings as a photo-illustrated written report, sent to you by email. As for time on site, it usually takes between one and two hours for a house, and about three to four hours for a commercial roof. Older rural homes like those around Cross-at-Hand can have a main roof, lower lean-to roofs and outbuildings all joined together. We work round each section in turn, from the safest viewpoints, and anything we can’t see is noted.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
Preparing for the visit
- Tell us about any leaks, stains or damp patches you know of
- Jot down any questions you want answered
- Have keys ready for side gates, garages or roof access doors
Book a survey
Our phone lines are open seven days a week, including Saturdays and Sundays. To book or ask a question, call 07833 053749 or use the contact form.