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Surrey · London and the South East

Storm Damage Roof Report in East Horsley

An independent record of roof damage after a storm for East Horsley, from an experienced roof surveyor. Every survey comes with a written report and photos.

  • Torn or lifted flat roof coverings
  • Gaps where slates or tiles have gone
  • Lead lifted at abutments

Need a storm damage roof report in East Horsley?

How a storm damage roof report works in East Horsley

Our storm damage report gives you an independent, written record of how a storm has affected your roof. We record each area of damage, photograph it and note the likely cause. You can then give it to your insurer with your claim. The decision on any claim rests with your insurer and its policy wording. We are not loss adjusters, and we can’t tell you whether a claim will succeed. We survey slate and tile slopes, ridges and hips and flat roofs, and people most often book us about damaged pots on the stack and gaps where slates or tiles have gone.

In a smaller place like East Horsley, some roofs face open ground, where driving rain gets into any gap at a ridge, verge or flashing. A leak that only appears in certain weather often points to an exposed detail. It helps to know when and where the water appears. The gutters on the most exposed side can overflow too.

Report times depend on the survey you book: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.

Where
East Horsley (KT24, KT11)
Region
Surrey
Cost
From £150 inc. VAT
Your report
Emailed report with photos and recommendations
When we survey
Monday to Sunday, daytime
Insured
Professional indemnity and public liability
Telephone
07833 053749
Updated
27 October 2026
Illustration of a house under storm clouds with slates blown off the roof and a clipboard checklist

Signs you need a storm damage roof report in East Horsley

When you claim, your insurer may ask for evidence of the damage and its cause. An independent report gives you a clear record to send. The decision still rests with the insurer.

We are often asked to look at:

  • Lifted or missing ridge and hip tiles
  • Water coming in after the storm
  • Damaged gutters and fascias
  • Slates and tiles blown off the roof

If you own a rental within reach of Horsley station, a clear finding on where water gets in helps you brief a roofer right away.

What to check before booking

  • Which parts of the roof they’ll actually see
  • Their drone registration, if they fly one
  • Whether you can ask questions once you have the report
  • Whether the price includes VAT

What a roof survey includes

What a storm damage roof report looks like in East Horsley

Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Where water gets in depends a good deal on what the roof is made of and how it’s detailed. With Hatchlands Park about 2.3 miles south-west, East Horsley sits in an area with a long building history. If yours is one of the older homes, expect a mix of original materials and later repairs on the roof, and the council can say whether a home is in a conservation area.

For site and facilities teams at buildings such as The Raleigh School, on a building that size, finding the source of a drip means looking well beyond the stain. Trees in and around The Forest and the Highlands shed leaves that can end up in nearby gutters, so outlets and downpipes are worth watching.

East Horsley is about 5 miles west of Leatherhead, in Surrey. If you are in East Horsley, booking works exactly as it does anywhere else: get in touch, agree the price and pick a day. Across Surrey, we cover East Horsley. We also survey roofs in Guildford.

Surveys in KT24 and KT11 are booked the same way as anywhere else. We offer storm damage roof reports to properties on Glendene Avenue, Cobham Way and High Park Avenue and the roads around them. Close by, we survey roofs in West Horsley (1 mile west), Effingham (1 mile east), Ockham (2 miles north-west), East Clandon (3 miles south-west) and Ripley (3 miles north-west). We also work in nearby towns such as Guildford (7 miles west), Woking (7 miles north-west), Camberley (13 miles west), Epsom (8 miles north-east), Horley (13 miles south-east) and Redhill (12 miles east).

Around East Horsley

Around East Horsley, our work takes us to homes and buildings near Howard of Effingham School, The Forest and the Highlands and Duke Of Wellington Public House. There is a railway station in East Horsley itself: Horsley station. Well-known places in the area include Send and Ripley History Society Museum (3.2 miles north-west). Open spaces near East Horsley include Papercourt Marshes and Boldermere Lake.

Map of East Horsley © OpenStreetMap contributors

How we price storm damage roof reports

Our packages start from £150, with VAT included. What you pay for your roof depends on:

  • Whether you choose the Basic, Standard or Premium Survey
  • How big the roof is
  • Commercial roofs and larger buildings
  • The height of the building and how the roof can safely be seen

The cost of a survey depends on the roof: how big it is, how high it is, the number of separate roofs and how safely it can be seen. Storm damage roof report starts from £150, including VAT.

What to tell us when you get in touch

The more you tell us, the easier it is to price the survey. When you get in touch, it is useful to mention:

  • Whether there’s a loft hatch, a shared roof or tricky access
  • What made you get in touch
  • Pictures of the roof from a safe spot, if you have them
  • The style of property, from a terrace to a block

We confirm the price for your survey before you book, so you know the cost up front. Our price is from £150, including VAT. To book, phone 07833 053749 or drop us an email.

DIY checks: what’s safe

What you can’t do safely is get up close. Roofs are fragile and slippery, and a fall can be serious. That part is for a survey.

It helps to keep a record: dates of leaks, photos from the ground and any work done on the roof. Send it with your enquiry and it will help the survey.

How the survey works

Safety comes first on every visit. Everything that can be seen safely is inspected, and if part of the roof can’t be seen, the report says so. Most visits take about one to two hours at a house, and longer if the damage is spread across a large roof. A visit to East Horsley is planned like any other: the time, the access and where to park are agreed ahead of time. Weekday and weekend visits are both possible. If there are outbuildings or garages you want looked at, mention them.

  1. We note the date of the storm and the damage you’ve seen.
  2. We look at the roof from wherever it is safe.
  3. We record and photograph the damage.
  4. We note the likely cause and any signs of older wear.
  5. You get a written report to pass to your insurer.

Before we arrive

  • Leave a clear route to the loft
  • Gather any invoices or paperwork from past roof work
  • Have any questions written down, so nothing gets missed

How to book

Getting a price is simple: just ring 07833 053749 or send us an email, let us know about the property and we will suggest the right survey. We confirm the price before anything is booked.

Ask for a survey

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Different roofs, different checks

Lead flashings

Flashings can lift or pull away from walls and chimneys in strong winds. Loose or damaged flashings are photographed and noted.

Ridge and hip tiles

Worn mortar under ridge tiles can let them lift in a storm. We note whether the mortar looks recently broken or long worn.

When you need someone else

It’s a careful look at the roof, not the whole story. Its limits include:

  • A price for the repairs
  • What’s beneath slates, tiles or membranes
  • A decision on your insurance claim

If you’re not sure which survey you need, phone 07833 053749 or drop us an email and we will give you a straight answer before you book. What a survey covers and does not.

What we look at

  • Chimney stacks
  • Gutters and fascias
  • Ridges and hips
  • Flat roofs
  • Flashings
  • Slate and tile slopes

Questions from East Horsley

Do you carry out roof surveys in East Horsley?

We do. Every survey there gets the same written report with photographs.

Is my home in East Horsley listed or in a conservation area?

Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.

My storm claim was turned down. What now?

Start by complaining to the insurer. The Financial Ombudsman Service may look at it if that does not resolve it. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.

Is it the same as a RICS Level 2 or Level 3 survey?

No. Our survey looks at the roof, not the whole building. If you need a full building survey, you will need a RICS survey as well.

Do you need to get into the loft?

Where it is relevant to the survey and there is safe access, yes. A clear path to the hatch helps.

I live in a flat. Can you survey the roof?

Yes, once access has been agreed. The roof of a block or converted house is often shared, so the building owner or managing agent needs to agree access. We inspect only the parts we are allowed to reach.

Can I check the roof after a storm?

Stay off the roof. Photograph the damage from below or from a window. Record the date and any damage inside as well.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT