Greater London · London and the South East
Storm Damage Roof Report in Greengate
Get a clear view of the roof at a property in Greengate. We visit on weekdays and at weekends.
- Damaged gutters and fascias
- Flat roof edges peeled back
- Lifted or missing ridge and hip tiles
Rented homes, blocks and businesses
For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. Recommendations are set out with the most urgent first where relevant, which helps with budgets and planning.
For a freeholder or residents’ company, a roof report is a sound basis for a maintenance plan.
About our storm damage roof report in Greengate
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. If you’ve noticed loose or torn flashings and slipped or missing slates or tiles, a survey will tell you what’s going on.
In converted houses and blocks across London, water from a roof can run a long way before it shows on a ceiling. That makes the source hard to pin down, and finding it matters for whoever has to deal with it. In Greengate, we inspect what we can reach safely and are given access to. It helps to know when the water appears and in what weather.
The report works through the roof section by section, from the main slopes down to the gutters and outlets. It records what’s sound as well as what isn’t.
- Place
- Greengate (E13, E6, E16)
- Region
- Greater London
- Prices
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Appointments
- Weekdays and weekends
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Last updated
- 27 October 2026

Honest limits
Some things cannot be seen without opening up the roof, and that sets some limits:
- Areas we can’t see safely
- Your insurer’s view of the claim
- Acting for you with the insurer
If in doubt, phone 07833 053749 or email us and we will point you to the right survey before you book. What our survey covers.
Roof types and parts we check
- Chimney stacks
- Flat roofs
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Ridges and hips
Storm damage roof reports around Greengate
The wider area around Greengate has a long history of building, with Eastbury Manor House about 3.1 miles east. On older houses around here, roofs frequently carry the marks of earlier repairs, from replaced slates to new lead, and a listed home or one in a conservation area may need consent for changes of material. Welsh slate on Victorian and Edwardian terraces is a familiar sight across inner London. Many have butterfly roofs draining to a central valley gutter, with parapet walls and gutters hidden behind them. In a house like that, shared stacks, party-wall upstands and lead flashings all need looking at as far as they can be seen. Each of these roof types has its own typical places for water to get in.
If you live near a park such as West Ham Park, or anywhere with mature trees, autumn leaves can block gutters and valleys. Take an older house close to St Andrew's Church: the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Greengate is about 4 miles east of Whitechapel, in Greater London. If you are in Greengate, booking works exactly as it does anywhere else: a call or an email, a price, then a date. Our Greater London coverage includes Greengate and the places around it. There’s also a page for London.
We cover every part of the E13, E6 and E16 postcode area for storm damage roof reports. If you need a storm damage roof report at a property on May Road, Emma Road and Cave Road or anywhere close by, we can survey it. Neighbouring places we cover for storm damage roof reports include Plaistow (1 mile south-west), Upton Park (1 mile north-east), Upton (1 mile north), West Ham (1 mile north-west) and Canning Town (1 mile south). We also work in nearby towns like London (6 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Around Greengate
Around Greengate, our work takes us to homes and buildings near Coach And Horses Public House, Lister Community School and West Ham Park. The nearest railway station is West Ham station, about 1 mile west of the centre. A little further out are West Ham United Football Club Museum (0.6 miles north-east) and Stratford Centre (1.5 miles north-west). For a walk, there is Old Ford Island and Tower Hill.
Why it is worth a survey now in Greengate
If the damage is partly wear and tear, it’s better to know. Our report gives an honest view of both, so you know what the roof shows. Blocked gutters and hoppers on London houses overflow and soak brickwork. A blocked outlet ignored for a winter or two can mean damp walls inside.
There are three survey packages: the Basic Survey from £150, the Standard Survey from £250 and the Premium Survey from £400, all inc. VAT. What your roof costs depends on its size, access and what you want to find out.
What you get with us
- We hold a CAA Flyer ID and Operator ID
- Over 20 years’ experience
- Over 5,000 surveys carried out
- Covered by professional indemnity and public liability insurance
Take a look at what a roof survey costs and two real surveys.
How the survey works
You do not need to do much on the day. Show us any stains, drips or problem areas you know about, and we will get on with the inspection. The survey itself takes an hour or two for a house, and more on a big or complicated roof. In a London conversion, the way into the roof space is often from a communal landing or the top flat. If that applies to your building, it helps to agree access with the neighbours or the managing agent first. Otherwise, the visit in Greengate runs like any other.
- First we go through when the storm hit and what you’ve noticed.
- We look at the roof from wherever it is safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
How to prepare
- Find any records of previous roof work
- Keep pets in another room
- If you’re buying, check with the agent that we can get in
Book a survey
Buyers should book once an offer has been accepted, so you have the findings in time to act on them before you exchange. For any other survey, just call 07833 053749 or use the contact form when you are ready.
Read more
Tips from our surveys
Some practical points come up on survey after survey. They apply to most roofs:
- Do not go onto the roof to take pictures
- Check how your policy defines a storm
- Get a roofer to make the roof safe if needed
- Check your policy for how to report damage
The insurer might appoint a loss adjuster. You will have your own independent record to refer to.
Keep records of roof work and surveys. They help show the roof was in good order before a storm.
Your questions about storm damage roof reports in Greengate
Is my home in Greengate listed or in a conservation area?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Is Greengate in the area you cover?
Yes, Greengate is within the area we cover. Our area covers London and the South East. You can call 07833 053749 or send us an email with the address and some details, and we’ll talk through which survey suits.
How are storm damage reports priced?
Our reports start from £150. Larger roofs are quoted for their size. Repair costs aren’t part of the report.
How long is the visit?
Expect it to take about 1–2 hours at a house, and longer if the damage is spread across a large roof. The written report follows by email, on the timescale of your package.
How strong does the wind have to be for a storm claim?
It depends on your policy. Many policies treat gusts of about 55 mph as storm conditions, but it varies. Check your policy wording.
My storm claim was turned down. What now?
Raise it with your insurer first. If it isn’t resolved, the Financial Ombudsman Service may be able to help. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
What do I do if water is coming in?
Emergency temporary protection is a job for a roofer. Photograph the damage first if you can do so safely. Our report then records the roof.
Common roof problems in Greengate
Gusts work at anything on a roof that is loose or exposed. Rain can then blow in where slates or tiles have gone. People usually call us after a storm, once they’ve noticed damage or a leak.
People normally book a survey after spotting one of these:
- Holes or cracks caused by debris
- Stains appearing after strong winds
- Slates and tiles blown off the roof
- Loose or broken chimney pots and cowls
Landlords with a home close to West Ham station may find that a clear finding on where water gets in helps you brief a roofer straight away.
Before you book anyone
- Are they insured for the work?
- What’s outside the scope of the survey
- What exactly goes into their report
- How long they’ve been surveying roofs