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East Sussex · London and the South East

Storm damage roof report in Holywell, East Sussex

Get a clear view of the roof at a property in Holywell from an independent roof surveyor. Visits run on weekdays and weekends, in the daytime.

  • Damaged pots on the stack
  • Holes or cracks caused by debris
  • Slipped or missing slates or tiles

Storm damage roof reports in Holywell

Checking the roof from the ground

A lot can be seen from ground level. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Please do not climb up for a closer look.

After strong wind, take a look from the pavement or garden: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Don’t go up yourself.

About our storm damage roof report in Holywell

The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. We survey chimney stacks, flashings and gutters and fascias, and people most frequently book us about slipped or missing slates or tiles and flat roof edges peeled back.

Houses in smaller places like Holywell can stand more in the open, so wind and driving rain find any weakness in ridges, verges and flashings. If a leak shows only when the wind is in a certain direction, that’s a useful clue. Tell us when it happens when you contact us. The gutters on the most exposed side can overflow too.

Findings are set out part by part, from the coverings down to the gutters. You will see the good as well as the bad.

Location
Holywell (BN20, BN21)
Region
East Sussex
Price
From £150 inc. VAT
Reports
Written, with photos, emailed to you
Survey days
Monday to Sunday, daytime
Insured
PI and public liability insurance
Call
07833 053749
Last updated
27 October 2026
Illustration of storm damage to a slate roof being recorded on a checklist

Before and after the survey

A few practical points come up again and again on our surveys. They apply to most roofs:

  • Photograph damage inside the house too
  • Keep fallen slates or tiles as evidence if safe
  • Keep invoices for temporary repairs
  • Check your policy for how to report damage

If you’re unhappy with how your insurer handles the claim, you can complain to them first. If that doesn’t resolve it, the Financial Ombudsman Service may be able to help.

Have overhanging branches looked at by a tree surgeon. Branches can hit or scrape the roof in a storm.

Why act early in Holywell

Knowing whether older wear played a part helps you understand your position. Our report gives an honest view of both, so there are no surprises later. On a bungalow or cottage around Holywell, the roof sits close to the rooms below, so water can show inside quickly once it gets past the covering. Finding the cause first saves a second job inside.

Storm damage roof report starts from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included.

Why book with us

  • Insured for professional indemnity and public liability
  • Customer satisfaction of 98%
  • Plain-English reports with photos
  • A sub-250g drone, flown with a CAA Flyer ID and Operator ID

See what a roof survey costs or two real surveys.

Leaks and storm damage in Holywell

Holywell is within about 1 mile of the coast. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. Older houses across Sussex often have handmade clay tiles, and many have tile-hanging on their upper walls. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from.

If you run a hotel or guest house in or near Holywell, a roof problem can mean rooms out of use. Landlords with a home close to Eastbourne station may find that a clear finding on where water gets in helps you brief a roofer straight away.

Holywell is about 2 miles south of Eastbourne, in East Sussex. We provide storm damage roof reports for homes and businesses in Holywell and nearby. Our area takes in places right across East Sussex, from the larger towns to small villages. Brighton is in our area too.

All of BN20 and BN21 is covered for storm damage roof reports, from the main roads to the quietest streets. Whether your property is on Mount Road, Cliff Road and Denton Road or anywhere close by, we can help. Close by, we survey roofs in Meads (1 mile north-west), Old Town (1 mile north), Upperton (1 mile north), Eastbourne (2 miles north) and Ratton Village (3 miles north). Within a short drive, we also cover Hastings (15 miles north-east), Bexhill-on-Sea (11 miles north-east), Seaford (7 miles west), Lewes (14 miles north-west), Hailsham (8 miles north) and St Leonards (14 miles north-east).

Local landmarks in Holywell

Locally, jobs take us to homes and businesses close to Gildredge House, Roedean Moira House and Gildrege Park. For rail, the closest station is Eastbourne station, about 1.2 miles north. Well-known places in the area include Eastbourne District General Hospital (2.3 miles north) and Rnli Eastbourne Lifeboat Museum (0.8 miles north-east). Not far away are Combe Hill.

Map of Holywell © OpenStreetMap contributors

When to book a survey in Holywell

Storms don’t only affect pitched roofs. Wind can lift edges and tear coverings, and blocked outlets can leave water ponding after heavy rain. We record what we find on flat and pitched roofs alike.

Most people get in touch when they’ve noticed one of these:

  • Lifted or missing ridge and hip tiles
  • Flat roof edges peeled back
  • Slates and tiles blown off the roof
  • Water coming in after the storm

Living close to Gildrege Park is pleasant, but mature trees mean leaves in gutters and valleys each autumn, and blocked gutters overflow and soak walls.

Choosing a roof surveyor

  • What the report includes, and whether it has photos
  • Do they have a CAA Flyer ID and Operator ID for drone work?
  • Their insurance cover
  • When you will get the report

What a good roof survey covers

How it works

It’s useful to start with what’s prompted the survey: a purchase, a leak, a storm, new work or simply peace of mind. It helps us focus on what matters most to you. The visit typically takes about one to two hours for most homes, depending on how much of the roof was hit. With a bit of garden around a house, as there often is around Holywell, the roof can be viewed from several angles. Mention any side of the property we can’t get to. Inside, the loft is looked at where it can be reached safely.

  1. We start with what you’ve seen and any temporary repairs.
  2. Inside, we look for signs of water in the loft and rooms below.
  3. We view the roof from safe positions.
  4. Storm damage and older wear are recorded separately where we can.
  5. The report, with photos, is emailed to you.

Preparing for the visit

  • Note where any stains or damp appear
  • Jot down any questions you want answered
  • Unlock side gates and any roof access doors

Booking a survey

Once you know what you need, call 07833 053749 or use the contact form. We will suggest a package, agree the price and find a date, weekday or weekend.

Book your survey

Related advice

Holywell questions

Is the coastal weather around Holywell hard on roofs?

Often, yes. Within about 1 mile of the sea, as Holywell is, metal fixings wear faster and gales find any loose ridge or slate.

Does a conservation area affect roof work in Holywell?

You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.

Can you survey at the weekend?

We survey on any day from Monday to Sunday, during the day, which suits people who work during the week. Let us know your preferred days when booking.

Do you need to get into the loft?

Usually, if there’s one and it can be reached safely. The roof space can show things the outside cannot, such as damp timbers, staining or daylight.

Do you work in Holywell?

Yes. We cover Holywell and the rest of East Sussex, as part of our work across London and the South East. To book, phone 07833 053749 or use the contact form.

How long will you be at the property?

It typically takes about one to two hours for most homes, depending on how much of the roof was hit. The written report follows by email.

Do you test for asbestos?

No. We don’t sample or test for asbestos. The report may flag materials that could contain asbestos on buildings built or refurbished before 2000, with a recommendation to have a specialist asbestos surveyor check before it is disturbed.

When you need someone else

No survey can tell you everything, and it’s better to know them up front. Bear these in mind:

  • Acting for you with the insurer
  • The outcome of a claim
  • A price for the repairs

If you are not sure which survey you need, ring 07833 053749 or send us an email and we will give you a straight answer before you book. What our survey covers.

What we look at

  • Gutters and fascias
  • Flat roofs
  • Chimney stacks
  • Slate and tile slopes
  • Ridges and hips
  • Flashings
20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT