Kent · London and the South East
Storm Damage Roof Report in Lilyvale
Need a storm damage roof report in Lilyvale? We can help, with findings in writing and pictures to back them up. Weekday and weekend visits available.
- Roofs hit by falling trees
- Cowls or aerials dislodged in the wind
- Damaged ridges and hips
About our storm damage roof report in Lilyvale
A storm damage roof report is priced from £150. You get a written report with photos by email. It is not a repair quote and does not include repair costs, so you’ll need a roofer’s quote for that. The insurer may still send a loss adjuster of its own. Our report gives you an independent record of the damage and its likely cause. Typical surveys look at gaps where slates or tiles have gone and ridge tiles that have come loose, on chimney stacks, slate and tile slopes and ridges and hips.
Somewhere as small as Lilyvale, older roofs have frequently been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you are thinking of an insurance claim. The report says what was seen and what it points to. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
Every survey ends with a written report, with photographs, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.
- Place
- Lilyvale (TN25)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- When we survey
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
What a survey costs
Prices vary from roof to roof, for these reasons:
- The use of thermal imaging or a drone
- Roof area
- The height of the building and how the roof can safely be seen
- Extra roofs, like extensions, dormers or garages
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, from £400 with VAT included. We’ll tell you which package suits the questions you have.
Booking your survey
Getting the details right at the start saves time. It is useful to include:
- Any photos you have, taken from ground level or a window
- When you need the report by
- The address and postcode of the property
- Anything about access we should know
If you have photos of the roof, send them over. Pictures from ground level or a window are fine, and please don’t climb up for a closer look. To get started, call 07833 053749 or drop us an email.
Lilyvale: your questions answered
Will you come out to Lilyvale?
Yes, Lilyvale is on our map. A small place gets exactly the same survey as a big one.
Do you carry out roof surveys in Lilyvale?
Yes, Lilyvale is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
How long will you be at the property?
Expect it to take about 1–2 hours for most homes, depending on how much of the roof was hit. You will then get the report by email.
Does your report mean my claim will be accepted?
We cannot say whether a claim will be paid. Insurers decide claims on their own policy wording. What we provide is an independent record of the damage.
What do I do if water is coming in?
Emergency cover over a damaged roof should be arranged with a roofer. If it’s safe, photograph the damage before it’s covered. Keep receipts in case your insurer asks for them.
What if the roof was already worn?
Wear and tear is not usually covered. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
How strong does the wind have to be for a storm claim?
It varies by policy. About 55 mph is a common figure in many policies, but your policy sets the actual test.
Wind, rain and roofs in Lilyvale
With Westenhanger Castle about 2.7 miles south-east, Lilyvale sits in an area with a long building history. If your home is one of the older ones, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first. Across Kent, older roofs are frequently handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Each of these roof types has its own typical places for water to get in.
If yours is one of the older homes in the streets near Church of St Mary, leaks on older roofs often start at lead flashings, valleys or around old chimney stacks. For site and facilities teams at buildings such as Smeeth Community Primary School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Lilyvale is about 5 miles east of Ashford, in Kent. In Lilyvale, as across Kent, every roof gets the same careful survey. Our area takes in places right across Kent. You can also see our page for Canterbury.
Storm damage roof reports in TN25 are booked the same way as anywhere else. We also cover Brabourne Lees (1 mile north-west), Stone Hill (1 mile south-east), Smeeth (1 mile north-west), Ridgeway (1 mile west) and Bircholt Forstal (1 mile north). Within a short drive, we also cover Ashford (5 miles west), Canterbury (12 miles north), Dover (14 miles east), Folkestone (8 miles east), Faversham (14 miles north) and Hythe (5 miles south-east).
Local landmarks in Lilyvale
Lilyvale’s nearest station is Westenhanger station, about 2.9 miles south-east of the centre. Nearby you will also find Lympne Castle (3.6 miles south-east) and William Harvey Hospital (3.4 miles north-west). Open spaces near Lilyvale include Tolsford Hill and Hatch Park.
Nearby places to Lilyvale
More services for Lilyvale
What we do, step by step
The visit has one job: to look at the roof as closely as is safe and record what we find. Everything we note and photograph goes into the written report. It normally takes about 1–2 hours at a typical home, with bigger or more complicated roofs taking longer. In a hamlet or village like Lilyvale, a postcode does not always lead to the right gate, so a few directions, or a note of a nearby landmark, help us arrive on time. The visit itself is the same as anywhere else.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- You receive the written report with photographs.
Getting ready for the survey
- If it isn’t your property yet, arrange access through the agent
- Show us where any leaks or stains appear
- Leave a clear route to the loft
Arrange a survey
When you’re ready to go ahead, call 07833 053749 or use the contact form. We’ll suggest a package, agree the price and find a date, weekday or weekend.
Read more
Should I look at the roof myself first?
A DIY look is useful, but it is not a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.
During heavy rain, look at the gutters from the ground or a window. Overflowing water can point to a blockage or a sagging run.
Why get it checked now?
A few slipped slates can soon lead to wet timbers. Acting quickly normally means less damage overall. Outbuildings and barns around Lilyvale are easy to forget, but a failed roof there can spoil what’s stored inside. It’s worth including them in a survey before a winter does the damage.
Price depends partly on the package: from £150 for Basic, £250 for Standard and £400 for Premium, with VAT included. Size, height and access can affect the price too.
Why book with us
- Independent findings on the roof’s condition
- Thermal imaging and drone inspection where they help
- Packages from £150, inc. VAT
- Plain-English reports with photos
Practical tips
There’s plenty you can do without going near the roof. Here’s what helps most:
- Keep any slates, tiles or debris that fall, if it is safe to do so
- File receipts for anything you pay for
- Record any water damage in rooms and the loft
- Photograph the damage safely from below
If a claim is declined and you disagree, the first step is a complaint to the insurer. If that doesn’t resolve it, the Financial Ombudsman Service may be able to help.
Keep gutters and outlets clear so heavy rain can drain away. Overflowing gutters can make storm damage worse.
Common roof problems in Lilyvale
Branches and trees frequently come down on roofs during storms. We record the damage and where it is, with photos.
A survey can pick up problems such as:
- Ridge tiles that have come loose
- Damaged gutters and fascias
- Slates and tiles blown off the roof
- Flat roof edges peeled back
If you own a rental within reach of Westenhanger station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
What to check before booking
- Whether VAT is added on top
- How long they’ve been surveying roofs
- What the report includes, and whether it has photos
- What insurance they carry