Kent · London and the South East
Storm Damage Roof Report in Matfield
Know where you stand with the roof before you decide what to do next. We carry out storm damage roof reports in Matfield.
- Damaged pots on the stack
- Flat roof edges peeled back
- Lead lifted at abutments
About our storm damage roof report in Matfield
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. You or your insurer can check the weather for the date. We survey flat roofs, slate and tile slopes and chimney stacks, and the problems we are asked to look at most are gaps where slates or tiles have gone and broken or displaced guttering.
Being in a small place like Matfield makes no difference to how a leak or storm damage is looked at: the journey and access are just planned ahead of time. It’s useful to know where the water appears, in what weather, and what you’ve seen outside, plus any earlier repairs. If you have photos of the water coming in, they help as well.
With the Standard Survey, you also get moisture detection, a structural check and a follow-up consultation. The Premium Survey adds thermal imaging, drone inspection where it applies, structural analysis and an in-person consultation.
- Location
- Matfield (TN12)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Report
- A written report with photos, by email
- When we survey
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026
What a storm damage roof report doesn’t cover
In fairness, there are limits to any roof survey:
- Whether your insurer will pay the claim
- Acting for you with the insurer
- How your policy defines a storm
If you are not sure which survey you need, ring 07833 053749 or use the contact form and we’ll give you a straight answer. What our survey covers.
What we look at
- Chimney stacks
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Ridges and hips
- Flat roofs
Prices for storm damage roof reports in Matfield
To price your survey, we look at:
- Whether thermal imaging or a drone is needed
- Roof area
- Chimneys, valleys, parapets and other details
- Whether you choose the Basic, Standard or Premium Survey
Larger roofs, taller buildings and commercial roofs take longer, so they’re priced to match. The price is confirmed before you book.
Getting in touch
We’ll normally ask about:
- What kind of property and roof it is
- Where the property is, with the postcode
- Where any leaks, stains or damp patches show inside
- The reason for the survey, such as buying, a leak or storm damage
Photos help, if you have them. Take them safely from ground level or a window. To send them or to book, ring 07833 053749 or send us an email.
Matfield questions
Is Matfield in the area you cover?
Yes. We work right across London and South East England, and Matfield is part of that. You can phone 07833 053749 or drop us an email with the address and some details.
Does a conservation area affect roof work in Matfield?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Do you look in the roof space?
If there’s a loft and safe access to it, yes. The loft space can show things the outside cannot, such as damp timbers, staining or daylight.
Do I have to be there for the survey?
If the survey includes the loft or the inside of the building, someone needs to let us in. We will talk about access when booking.
Can you survey at the weekend?
We survey on any day from Monday to Sunday, during the day. Let us know your preferred days when booking.
How experienced are you?
We’ve completed more than 5,000 surveys, over more than 20 years.
Can I check the roof after a storm?
Stay off the roof. Take photos from the ground or from windows. Note the date and time, and photograph any damage inside.
Why act early in Matfield
A few slipped slates can soon lead to wet timbers. Getting it recorded and repaired sooner is typically better. For older village homes like those around Matfield, the right replacement materials are not always easy to find quickly. That’s one more reason to find defects before they become urgent.
Our price is from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we’ll tell you which fits.
What you get with us
- We hold a CAA Flyer ID and Operator ID
- Two decades and more of roof surveys
- 98% customer satisfaction
- Prices that include VAT
What you can safely check yourself
Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.
After strong wind, take a look from the pavement or garden: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Leave anything above ground level to a survey.
Towns and villages near Matfield
More services for Matfield
Storm damage roof reports in Matfield: local notes
With Scotney Castle about 4.5 miles south, Matfield sits in an area with a long building history. If yours is one of the older homes, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from.
If you live in an older home near Ebenezer Church (Matfield), water on an older roof tends to find its way in at the lead, the valleys or the chimney. Living close to Brenchley Wood is pleasant, but mature trees mean leaves in gutters and valleys each autumn, and blocked gutters overflow and soak walls. If you own a rental within reach of Paddock Wood station, a clear finding on where water gets in helps you brief a roofer straight away.
Matfield is about 5 miles east of Royal Tunbridge Wells, in Kent. Bookings from Matfield are handled just like any other: a call or an email, a price, then a date. Across Kent, we cover Matfield and the places around it. Maidstone is in our area too.
We work across TN12 for storm damage roof reports and the streets around it. That includes homes and businesses on Standings Close, Homebush Green and Chestnut Lane. Close by, we survey roofs in Petteridge (1 mile south-east), Brenchley (1 mile east), Colt's Hill (1 mile north-west), Key's Green (2 miles south-west) and Paddock Wood (2 miles north-east). Larger places within reach include Maidstone (10 miles north-east), Sevenoaks (12 miles north-west), Royal Tunbridge Wells (5 miles west), Tonbridge (5 miles north-west), Kings Hill (8 miles north) and Foley Park (11 miles north-east).
Around Matfield
Locally, jobs take us to homes and businesses close to The Poet at Matfield pub, Brenchley Wood and Mascalls School. Matfield’s nearest station is Paddock Wood station, roughly 2.1 miles north. Well-known places in the area include Tunbridge Wells Hospital (2.9 miles west) and The Hop Farm Museum (3.1 miles north). For a walk, there is Tudeley Woods RSPB reserve.
Before and after the survey
Here are a few things we’d tell any owner:
- Hold on to fallen pieces of the roof where you can
- Check how your policy defines a storm
- Arrange temporary cover with a roofer if rain is getting in
- Check your policy for how to report damage
You will need a roofer’s quote for the repairs. They can use our report to see what needs doing.
A well-maintained roof stands up to storms better. Have loose slates, tiles and flashings seen to promptly.
The survey, step by step
There is not much for you to do on the day. Point out anything you’ve noticed, such as stains, drips or loose pieces, and we’ll take it from there. A typical survey takes about 1–2 hours at a typical home, or half a day or so for a commercial building. In a hamlet or village like Matfield, a postcode does not always lead to the right gate, so a few directions are welcome. The visit itself is the same as anywhere else.
- You let us know what happened and whether a roofer has made the roof safe.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
Preparing for the visit
- Point out any leaks or damp patches
- Make a note of anything you’d like us to look at
- Buyers: confirm access with the estate agent or seller
Booking a survey
Booking is simple: just ring 07833 053749 or send us an email and give us some details about the property and we’ll recommend the right survey. The price is agreed up front.