Greater London · London and the South East
Storm Damage Roof Report in Ratcliff
An independent record of roof damage after a storm for Ratcliff and the rest of Greater London. We survey seven days a week.
- Broken or displaced guttering
- Damaged pots on the stack
- Ridge tiles that have come loose
About our storm damage roof report in Ratcliff
When a storm has damaged your roof, a written record can help you explain it to your insurer. Our report shows the damage in photos and says whether it looks like storm damage, wear and tear, or a mix. We aren’t loss adjusters, and we can’t say whether a claim will be paid. What we give you is an independent record of the roof. If you are worried about gutters pulled loose in the wind and loose or torn flashings, we can find out what’s behind it.
In converted houses and blocks across London, water from a roof can run a long way before it shows on a ceiling, sometimes in a different flat from the one below the defect. That makes the source hard to pin down, and finding it matters for whoever has to deal with it. We check what we’re given access to in Ratcliff, inside and out. It’s useful to know when the water appears and in what weather.
Where we can’t see part of the roof, the report says so. That way, it’s clear what was covered and what wasn’t, and what we’d suggest next.
- Location
- Ratcliff (E1, E14, SE16)
- Wider area
- Greater London
- Prices
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
Why get it checked now?
Your policy may say how quickly you need to report damage. Let your insurer know early, and check what your policy asks for. An independent report can follow. Many older London roofs have only old felt under the slates, or no underlay at all, so a slipped slate can soon mean water inside. Left unchecked, water soaks into timber and plaster and the damage spreads.
Prices start from £150, including VAT. What you pay depends on the size and height of the roof, access and which survey you book.
Why book with us
- 5,000+ surveys completed
- Satisfaction rate of 98%
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
- Prices that include VAT
How the survey works
Photographs are taken throughout the visit, so the report shows exactly what we saw. Close-ups come from the safest viewpoint available. Most surveys take roughly 1–2 hours for most homes, depending on how much of the roof was hit. For a visit in Ratcliff, parking and access are the things to plan: let us know about parking, the floor the property is on, any shared entrance and loft access. On the day, the roof is looked at from ground level, from windows, from inside the loft space and from the roof where it is safe.
- You tell us what happened and whether a roofer has made the roof safe.
- Inside, we look for signs of water in the loft and rooms below.
- The roof is inspected from the ground, windows and the roof where it’s safe.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
Preparing for the visit
- Have any paperwork from past roof work to hand
- Make sure the loft hatch can be reached
- Note where any stains or damp appear
Arrange a survey
Most bookings start with a short call: ring 07833 053749 or send us an email. You will have a price before anything is arranged.
Advice
Landlords, agents and block managers in Ratcliff
Any of our surveys can be booked by landlords, agents and building managers in Ratcliff. To discuss a property or a block, phone 07833 053749 or email us.
We survey roofs for landlords and agents as well as homeowners. The report gives you a dated record of the roof, with photos, which helps you plan work between tenancies.
What else we do in Ratcliff
Common roof problems in Ratcliff
Storms don’t only affect pitched roofs. Coverings can tear or peel back at the edges, and water can pond where outlets are blocked. Our report covers flat and pitched roofs.
Most people get in touch after spotting something like this:
- Loose or torn flashings
- Flat roof edges peeled back
- Roofs hit by falling trees
- Damaged gutters and fascias
If you let a flat or house near Limehouse station, tracing a leak quickly matters when a tenant is living with it.
What to check before booking
- What exactly goes into their report
- Whether the inside of the roof is included
- How soon the report will arrive
- How much experience they have with roofs like yours
Leaks and storm damage in Ratcliff
Mansion House, about 1.9 miles west, is one of the historic houses in the wider area around Ratcliff. Older homes in the wider area frequently have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years, and any change of roofing material on a listed home needs checking with the council first. Many homes in inner London are Victorian and Edwardian terraces, often with Welsh slate roofs. From the street you may see only a parapet, with a butterfly roof and a valley gutter behind it draining to the back. Shared chimney stacks, party-wall upstands and lead work come with this kind of house. Knowing the roof type helps narrow down where water may be getting in.
If you look after a shop, office or commercial unit, for example near Surrey Quays Shopping Centre, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast. Anyone responsible for a site like Marion Richardson Primary School will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Ratcliff is about 1 mile east of Whitechapel, in Greater London. In Ratcliff, as across Greater London, every roof gets the same careful survey. Ratcliff is one of the towns and villages in Greater London where we work.
All of E1, E14 and SE16 is within our area for storm damage roof reports. That includes homes and businesses on Wharf Lane, Glamis Road and Salter Road. Main roads around Ratcliff include the A101 and A126, which makes travel easy. Other places close to Ratcliff include Shadwell (1 mile south), East End of London (1 mile north-west), Limehouse (1 mile north-east), Stepney (1 mile north) and Wapping (1 mile west). Within a short drive, we also cover City of Westminster (5 miles west), Marylebone (4 miles west), Kensington (7 miles west), St Pancras (3 miles west), Walthamstow (5 miles north) and Hampstead (6 miles north-west).
What’s near Ratcliff
In Ratcliff, that means homes and buildings near Stepney Green Park, Bishopsgate Institute Special Collections and Archives and Stepney Jewish School and the streets around them. Also close by are Bishop Challoner Catholic Collegiate School (within half a mile north-west) and The British Prince Public House (within half a mile north). Ratcliff has its own railway station: Limehouse station. Other landmarks nearby include Tower of London (1.4 miles west) and The Royal London Hospital (0.8 miles north-west). For a walk, there is Lavender Pond and Tower Hill.
Practical tips
Over many surveys, some simple habits stand out as worth the effort:
- Read your policy wording on storm damage
- Ask a roofer for emergency temporary protection if water is coming in
- Keep fallen slates or tiles as evidence if safe
- Photograph the damage safely from below
If a claim is declined and you disagree, the first step is a complaint to the insurer. If that does not resolve it, the Financial Ombudsman Service may be able to help.
Clear gutters and outlets before the stormy months. Overflowing gutters can make storm damage worse.
What you can safely check yourself
A DIY look is useful, but it is not a survey. You will not see flashings, valleys or the backs of chimneys properly from the ground, and those are details a survey looks at closely.
You can learn a lot from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please do not climb up for a closer look.
Questions from Ratcliff
Can parking be tricky for a visit in Ratcliff?
Sometimes, yes. Where there are permit zones, a visitor permit or nearby pay-and-display bay works well.
Is my home in Ratcliff listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Does your report mean my claim will be accepted?
We cannot say whether a claim will be paid. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
How do I book a survey in Ratcliff?
Just phone 07833 053749 or use the contact form. After a few questions, we confirm the price and fix a day, weekday or weekend.
Can I check the roof after a storm?
Only from the ground or from windows. Don’t use a ladder or go onto the roof. Binoculars can help you see damage from below, and we’ll record the rest.
Do you cover Ratcliff for storm damage roof reports?
Yes. Ratcliff is part of the area we cover, and the service is the same as everywhere else we work.
Is there a set wind speed for storm damage?
It depends on your policy. Many policies treat gusts of about 55 mph as storm conditions, but it varies. Check your policy wording.