East Sussex · London and the South East
Storm damage roof report in Rye, East Sussex
Get a clear view of the roof at a property in Rye. Visits run on weekdays and weekends, in the daytime.
- Holes or cracks caused by debris
- Damaged ridges and hips
- Torn or lifted flat roof coverings
How a storm damage roof report works in Rye
After a storm, safety comes first. Take photos from ground level or from windows, and do not climb onto the roof. If water is coming in, a roofer can put temporary protection in place. Our report records the damage so you have an independent record to give your insurer. Keep receipts for any emergency work. Common reasons to book are damaged pots on the stack and lead lifted at abutments, on flat roofs, chimney stacks and flashings.
In older homes around places like Rye, the underlay may be old bitumen felt, or there may be none at all. Without a sound underlay, any gap in the coverings lets water straight through. Finding where it gets in, and whether it’s old wear or new damage, decides what comes next. Wet battens and insulation in the loft are frequently the first clue.
With the Standard Survey, you also get moisture detection, a structural check and a follow-up consultation. The Premium Survey adds thermal imaging, drone inspection where applicable, structural analysis and an in-person consultation.
- Place
- Rye (TN31)
- Region
- East Sussex
- Cost
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Cover
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026
What happens if roof problems are left?
Many policies expect damage to be reported promptly. Check the wording and tell your insurer as soon as you can. An independent report can follow. Around Rye, a leak in an older house can soak into timbers and plaster, and that is a much bigger job than the original defect.
The cost of a survey depends on the roof: its size, its height, how many sections it has and how safely it can be seen. Prices start from £150, including VAT.
Why book with us
- Surveys seven days a week
- More than 20 years surveying roofs
- Every finding written up with photos
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
DIY checks: what’s safe
If you have a loft with safe access, take a look inside. Take a torch and only step on boards or joists, checking for stains, damp wood or chinks of daylight.
You can learn a lot from the ground. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Never climb onto the roof to look.
Towns and villages near Rye
Also in Rye
Leaks and storm damage in Rye
The coast is about 2 miles or less from Rye. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. Lamb House, about 0.1 miles south-east, is one of the historic houses in the wider area around Rye. Older homes in the wider area frequently have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material.
Living close to Rye Harbour LNR is pleasant, but mature trees mean leaves in gutters and valleys each autumn. Landlords with a home close to Rye station may find that a tenant living with a leak needs the cause found, not just the stain painted over. Anyone responsible for a site like Rye Community Primary School will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Rye is about 9 miles north-east of Hastings, in East Sussex. Anywhere in Rye, we can carry out storm damage roof reports at your property, on a weekday, Saturday or Sunday. Across East Sussex, we cover Rye and the places around it. There is also a page for Maidstone.
All of TN31 is within our area for storm damage roof reports, from the main roads to the quietest streets. Whether your property is on Market Road, High Street and Market Street or anywhere close by, we can survey it. Rye sits on or near the A259 and A268, so getting to you is simple. We also cover Playden (1 mile north), East Guldeford (1 mile north-east), Rye Harbour (1 mile south-east), Houghton Green (1 mile north) and Rye Foreign (2 miles north-west). Larger places within reach include Hastings (9 miles south-west), Bexhill-on-Sea (14 miles south-west), St Leonards (10 miles south-west), Hastings Old Town (9 miles south-west), Belmont (9 miles south-west) and Hollington (10 miles south-west).
Around Rye
Typical jobs here are in homes near St Anthony of Padua Church, Rye Harbour LNR and The Old Bell Inn. There is a railway station in Rye itself: Rye station. Well-known places in the area include Ypres Tower (within half a mile east) and Rye Castle Museum (East Street) (less than half a mile east). Green spaces nearby include Rye Harbour Nature Reserve.
Practical tips
Small things make a difference. Our tips:
- Photograph damage inside the house too
- Keep receipts for any emergency work
- Ask a roofer for emergency temporary protection if water is coming in
- Do not go onto the roof to take pictures
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Check the roof from the ground after strong winds. Binoculars help you spot slipped slates or lifted ridges. Don’t go up a ladder to look.
What we do, step by step
Every visit follows the same pattern: we hear what you’ve seen, inspect the roof from each safe vantage point, photograph what we find and record our findings for the written report. Most visits take an hour or two on an ordinary house; commercial roofs usually need 3–4 hours. A visit to a smaller place like Rye is no different on the day: outside, inside and from any safe vantage point, in that order. It is useful to show us anything you’ve already noticed.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- You receive the written report with photos.
Before the survey
- Gather any invoices or paperwork from past roof work
- For a flat or shared roof, check access with the building owner or managing agent
- Leave a clear route to the loft
Booking a survey
To book a survey, phone 07833 053749 or email us and let us know the address and what’s prompted the survey. You will know the price before anything is booked.
Read more
What a survey costs
Every roof is different, so prices are confirmed before booking. This is what makes a difference:
- Whether it is a home or a commercial building
- How tall the building is and how easy the roof is to see
- The package you choose: Basic, Standard or Premium
- The size of the roof
A Basic Survey starts from £150, including VAT. Standard is from £250 and Premium from £400, both with VAT included. We confirm the price for your survey before booking.
Getting in touch
A few details help us recommend the right survey and price. When you get in touch, it is useful to mention:
- Your postcode, so we can check access and travel
- Any photos you have, taken from the ground or a window
- What kind of property and roof it is
- Any marks or damp showing indoors
Every survey is priced before it’s booked, so you know the cost up front. Our price is from £150, including VAT. To book, ring 07833 053749 or email us.
What we look for on each type of roof
Chimney stacks
Pots, cowls and aerials on chimneys can be damaged or dislodged in a storm. The report notes any damage to the stack.
Clay and concrete tiles
Older tiles held only by nibs, without nails or clips, can lift more easily. We note what we can see of how tiles are fixed.
Your questions about storm damage roof reports in Rye
Do you cover smaller places like Rye?
Yes, Rye is covered. We work right across London and South East England, and smaller places are part of that. The journey is planned ahead, so it helps to know about access.
Does a conservation area affect roof work in Rye?
Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case.
Can you survey at the weekend?
Surveys run on weekdays and at weekends. To arrange a date, ring 07833 053749 or send us an email.
Can I challenge a declined storm claim?
Complain to your insurer first. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, but we cannot say how it will turn out.
Do you survey roofs on blocks of flats?
Yes, once access has been agreed. Roofs over flats are often shared, so we need permission from whoever owns or manages the building. We can only inspect what we are given access to.
What if the roof was already worn?
Insurers normally exclude wear and tear. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
Do you look in the loft space?
Normally, if there is one and it can be reached safely. From inside, the underside of the roof frequently shows damp, staining or daylight that cannot be seen from outside.