Greater London · London and the South East
Thermal Roof Survey in Norbiton
Not sure what state the roof is in? You can book a thermal roof survey in Norbiton and across Greater London, with plain-English findings.
- Wet areas near outlets and upstands
- Possible trapped moisture under a flat roof covering
- Ceilings that feel colder in places
How a thermal roof survey works in Norbiton
A thermal imaging roof survey uses a thermal camera to show differences in surface temperature across a roof. The patterns can suggest wet insulation, gaps in insulation or places where heat is getting out. The camera doesn’t see water itself, so we check what it shows with moisture readings. Thermal imaging is included in our Premium Survey, from £400. The report also notes the conditions on the day, since they affect what the camera can show. Typical surveys look at heat escaping through the roof and thin or uneven insulation in the roof, on loft conversions, ceilings below the roof and flat roofs.
In London’s terraces and conversions, roofs are packed close together, so privacy and neighbours matter as much as the view. Images are taken to show the roof we’re surveying, with care for neighbours’ privacy, in Norbiton as anywhere. Mention access, height and anything unusual about the building when booking. Steep slopes, tall chimneys and rear additions are where the extra view helps most.
We write the report in plain English, so it makes sense without any roofing background. Each point is backed by a photo where possible.
- Place
- Norbiton (KT2, KT1, KT3)
- Region
- Greater London
- Cost
- From £400 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Last updated
- 27 October 2026
Tips that help
Nothing here needs a ladder. Our suggestions:
- Ask us about the forecast if rain is expected
- Photograph damp patches with the date
- Keep a record of when stains appear
- Clear a path to the loft hatch before we arrive
Once we have been, the thermal images, photos and readings go into a single report. We explain what each image may mean, with our recommendations. Premium reports are sent the same day.
After repairs or a new covering, a later survey can confirm things are dry, when the conditions are suitable.
What happens on the day
We work from the outside in: outside views come first, then the roof space if there’s safe access. All told, expect about one to two hours at a typical home, or half a day or so for a commercial building. In converted houses and mansion blocks, the loft hatch is often on a shared landing. Where that is the case, access needs agreeing with whoever controls that landing. Everything else is planned around the building, not the postcode.
- First we discuss the roof, any damp and the forecast for the visit.
- We look over the roof from wherever it’s safe.
- We take thermal images of the roof and of the loft where we can reach it.
- Patterns that stand out are checked with moisture readings.
- The report pairs each thermal image with a photo and explains what it suggests.
Before we arrive
- Keep pets inside or away from the areas we’re looking at
- Unlock side gates and any roof access doors
- Dig out any old roof reports or invoices
How to book
Our phone lines are open seven days a week. For a price or to book, ring 07833 053749 or use the contact form.
Related advice
Why get it checked now?
Repeated repairs that don’t stop a leak are a sign the source hasn’t been traced. Combining the camera with moisture readings can help find it, instead of trying repair after repair. London’s older roofs often have bitumen felt underlay or none at all, so once the slates or flashings let water past, little stops it reaching ceilings. Left alone, that means wet timbers and plaster, which is a far bigger job than the roof fault itself.
Price depends partly on the package: from £150 for Basic, £250 for Standard and £400 for Premium, inc. VAT. Size, height and access can affect the price too.
What you get with us
- CAA-registered drone operator (Flyer ID and Operator ID)
- Over 5,000 surveys carried out
- Satisfaction rate of 98%
- Insured for professional indemnity and public liability
Take a look at our cost guide or two real surveys.
Towns and villages near Norbiton
More services for Norbiton
For landlords and managing agents
Letting agents frequently book on a landlord’s behalf, with the report sent to whoever needs it. We agree a time with the tenant beforehand.
Where a roof is shared: access has to be agreed with whoever owns or manages the building. Let us know about it when booking and we’ll plan the survey around it.
Common questions in Norbiton
Does a conservation area affect roof work in Norbiton?
For listing, use Historic England’s list; for conservation areas, ask the council. The answer matters most when a change of material is on the cards.
Can you fly a drone over a roof in Norbiton?
Usually it comes down to two things: the airspace at the address and the weather. Across London there are restriction zones around Heathrow, London City and London Heliport, plus restricted areas over Hyde Park, the City of London and the Isle of Dogs. Each address is checked against all of them before the drone goes up. Every flight is checked against the Drone Safety Map first. A small drone cannot fly safely in high wind or heavy rain, though the rest of the survey goes ahead either way.
Do you climb onto every roof?
Only if it’s safe. We inspect whatever is safely visible: from ground level, from windows, from inside the loft space, from the roof where it is safe and by drone where applicable. Anything we cannot see is noted in the report.
Do you work in Norbiton?
Yes. We survey roofs across London and South East England, Norbiton included.
Can you survey a shared roof?
Yes, if the freeholder or managing agent agrees access. We look at the parts we are given access to, and the report makes that clear.
What happens next?
You will receive the report by email, and what you do next is up to you: use it with a seller, an insurer, a roofer or a managing agent.
Can you check my loft insulation with a thermal camera?
It can show temperature patterns that point to missing or thin insulation. The difference is clearest when the building is heated and it is colder outside. We look from the loft as well, where there’s safe access.
Checking the roof from ground level
Your own check is a good start, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.
What you can’t do safely is get up close. Roofs are fragile and slippery. That is where a survey comes in.
How we price thermal roof surveys
All our prices include VAT. What changes the price is:
- Commercial roofs and larger buildings
- How complicated the roof is, with its valleys, chimneys and parapets
- If the survey needs thermal imaging or a drone
- Which survey package you book
We offer three survey packages: Basic from £150, Standard from £250 and Premium from £400, with VAT included. The price for your roof depends on its size, access and what you want to find out.
Booking your survey
You don’t need to know any roofing terms. Just let us know:
- Dates you’re working to, such as exchange
- The reason for the survey, like buying, a leak or storm damage
- Any photos you have, taken from ground level or a window
- Where any leaks, stains or damp patches show inside
Every survey is priced before it’s booked, so you know where you stand. Thermal roof survey starts from £400, including VAT. For a price for your roof, phone 07833 053749 or use the contact form.
What a thermal roof survey looks like in Norbiton
Norbiton has a number of hotels within about a mile and a half, and like offices and blocks, hotels often sit under flat roofs. For hotels and other commercial buildings, large roofs are where close-up aerial shots and thermal images show the most at once. Further from the centre, London’s housing takes in interwar semis with hipped roofs in clay or concrete tiles as well as slate-roofed terraces. If your home in Norbiton is one of them, bay roofs, hips and later dormers each have their own details. Steep or complicated roofs are frequently hard to see from the ground, which is where aerial photos and thermal images help.
A roof leak in a hotel or guest house around Norbiton means lost rooms as well as repairs. Shop and office owners around Bentall Centre may find that big, flat commercial roofs are where close-up aerial shots and thermal images help most. With Pembroke Lodge about 2.2 miles north, the area around Norbiton has a long history. For older roofs nearby, a look from above or with a thermal imager is a hands-off way to check condition.
Norbiton is about 3 miles west of Wimbledon, in Greater London. Wherever you are in Norbiton, we can come and survey your property, on a weekday, Saturday or Sunday. Our area takes in places right across Greater London, large and small. Our London page covers surveys nearby.
We work across KT2, KT1 and KT3 for thermal roof surveys. Local streets include New Road, York Road and Orme Road, and we cover them all. We also cover Kingston upon Thames (1 mile west), Coombe (1 mile north-east), New Malden (1 mile south-east), Motspur Park (1 mile east) and Coombe Hill (2 miles north-east). Within a short drive, we also cover London (10 miles north-east), City of Westminster (9 miles north-east), Marylebone (9 miles north-east), Kensington (7 miles north-east), St Pancras (11 miles north-east) and Shoreditch (12 miles north-east).
Local landmarks in Norbiton
Typical jobs here are in homes near Kingston Grammar School, Tiffin School and The Black Horse pub and the streets around them. There’s a railway station in Norbiton itself: Norbiton station. Nearby you will also find Kingston Hospital (under half a mile north) and Bentall Centre (0.9 miles west). Green spaces nearby include Rose Walk and Kingston Hill Road area.