Greater London · London and the South East
New roof snagging in Custom House, Greater London
New roof snagging in Custom House from an independent, experienced roof surveyor. Over 5,000 surveys and 20+ years behind us.
- Debris left in gutters or valleys
- Underlay not dressed into the gutter
- Cracked mortar at the ridge or hips
New roof snagging for homes and businesses in Custom House
We report on what we see with photos and plain descriptions. Any dispute about the work is between you and your roofer or builder. Our report gives you an independent record to refer to. We don’t give repair cost estimates or decide who is at fault, but it does set out clearly what we found. We’re often asked to look into underlay at the eaves left exposed and poorly finished verges, on replacement roofs, new-build homes and new flat roofs.
London terraces and converted houses frequently share a roof line, chimney stacks and gutters with the house next door, with parapet walls and party-wall upstands marking where one roof ends and the next begins. For a purchase or a new roof in Custom House, that shapes what can be checked: we inspect what we’re given access to and can see safely, which may not include a neighbour’s side. If it is a flat, the lease typically sets out who is responsible for the roof.
After the visit, you get a written report with photos, sent by email. It explains the condition of the new roof, the defects we found and what we recommend.
- Location
- Custom House (E16, E13)
- Wider area
- Greater London
- Prices
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Custom House questions
Is my home in Custom House listed or in a conservation area?
The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it is worth checking before planning any.
Can parking be tricky for a visit in Custom House?
London parking needs a little planning, so let us know about permits, bays or a driveway when you book. The visit is then planned around what’s available.
How soon after the work should I book a snagging inspection?
Before the final payment is best so snags can be raised while the job is still open. If that’s passed, book before any defects or warranty period ends.
Does this replace a RICS home survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. For the rest of the building, a RICS home survey is a separate job.
How do I book a survey in Custom House?
It is easiest to phone 07833 053749 or drop us an email. Give us the address and a few details about the roof. Surveys run on any day of the week.
Do you get involved if the roofer disagrees with the report?
No, we report on the roof and don’t take sides. Any dispute stays between you and your roofer or builder though our report gives you the facts we saw.
I live in a flat. Can you survey the roof?
Yes, if the freeholder or managing agent agrees access. On a shared roof we can only inspect the parts we are allowed to reach.
Towns and villages near Custom House
Other services in Custom House
Surveys for landlords and agents in Custom House
An agent can book and manage the survey for a landlord, with the report sent to whoever needs it. We agree a time with the tenant beforehand.
Buyers’ agents can book surveys on behalf of their clients. Reports are emailed, so they’re easy to pass on.
New roof snagging in Custom House: local notes
Historic houses like Queen's House, about 2.3 miles south-west, show how far back building in the area around Custom House goes. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and any change of roofing material on a listed home needs checking with the council first. Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. A butterfly roof with a central valley gutter, tucked behind a parapet wall, is common on these houses. Lead flashings, party-wall upstands and shared chimney stacks are typical of these houses, if yours is one of them. The covering on a house you are buying, or on a roof just finished, tells us where to look hardest.
If you own a rental within reach of Custom House station, a survey before purchase, or before signing off a new roof, saves surprises once a tenant moves in. The streets around a church such as St Matthew's Church are often among the oldest in a place, and if yours is one of the older homes nearby, ask the seller about past roof repairs, because older roofs often have patched valleys, replaced slates and reset ridges.
Custom House is about 1 mile south of Canning Town, in Greater London. Surveys in Custom House work the same way as everywhere we cover: a close look at everything that’s safely in view, photos and a clear written report. Custom House is one of the places in Greater London where we work for new roof snagging.
New roof snagging in E16 and E13 are booked the same way as anywhere else. If you need new roof snagging at a property on Tree Road, Ethel Road and Booth Road or a nearby road, we can help. Main roads around Custom House include the A1020. We also cover the places around Custom House: West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). We also work in nearby towns like London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Around Custom House
Typical jobs here are in homes near Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy. There’s a railway station in Custom House itself: Custom House station. A little further out are Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Green spaces nearby include Gilbert's Pit and Tower Hill.
What a survey costs
When we price a survey, we consider:
- How many separate roofs there are, such as extensions, dormers and garages
- The type of building, from a house to a block or an office
- The height of the building and how the roof can safely be seen
- The size of the roof
Prices start from £150, including VAT. Packages run from Basic at £150 through Standard at £250 to Premium at £400, including VAT, and we will tell you which fits.
Booking your survey
If you can, have these to hand when you get in touch:
- Pictures of the roof from a safe spot, if you have them
- The address and postcode of the property
- What’s prompted the survey
- When you need the report by
Once you know what you need, phone 07833 053749 or send us an email. We will suggest a package, agree the price and find a date, weekday or weekend.
What new roof snagging doesn’t cover
Every survey has limits, and it’s better to know them up front. Keep these in mind:
- Areas out of view from every safe vantage point
- Deciding who is at fault in a disagreement
- How the roof will perform for years to come
Not sure which survey suits your roof? You can call 07833 053749 or use the contact form and we will tell you before you book. What a survey covers and doesn’t.
Roof types and parts we check
- Replacement roofs
- Flashings and valleys
- New-build homes
- Ridges and verges
- Loft conversions and dormers
- New flat roofs
Roof by roof
Ridges, hips and verges
Verges are easy to get wrong and get a careful look.
Slate roofs
Natural slate can last 100 years or more, so the laying matters. We look for slipped, cracked or uneven slates.
What we are asked to look at in Custom House
Debris left behind is common after roof work. Broken tiles, offcuts and nails can block gutters and on extension roofs.
It is worth booking a survey if you’ve seen:
- Broken coverings left on a new roof
- Ridge and hip tiles not properly fixed
- Gutters or fascias damaged during the job
- Vents that weren’t fitted or are covered
Controlled parking zones are common in London, so mention any permit rules for Custom House, along with any off-street space.
Choosing a roof surveyor
- What experience they bring
- Whether the inside of the roof is included
- Which limits apply to the survey
- Their report turnaround times
How it works
On the day, we start by asking what you’ve noticed and what you’d like to know. We then inspect everything that can be seen safely. Most surveys take about one to two hours for most houses, and more on a big or complicated roof. In converted houses and mansion blocks, the loft hatch is frequently on a shared landing. Where that’s the case, access needs agreeing with whoever controls that landing. Otherwise, the visit in Custom House runs like any other.
- First, we note any deadlines and concerns.
- We inspect as far as safe access allows.
- We work through ridges, verges, valleys and flashings.
- We check the gutters, lower roofs and walls for debris or damage.
- You receive a report to share with your roofer.
How to prepare
- Buyers: confirm access with the estate agent or seller
- Find any records of previous roof work
- Note where any stains or damp appear
How to book
Getting a price is simple: just ring 07833 053749 or send us an email, let us know about the property and we’ll explain which survey suits. We confirm the price before anything is booked.