Kent · London and the South East
Storm damage roof report in Cranbrook, Kent
A careful look at the roof at your property in Cranbrook, and put it all in a written report with photos.
- Flat roof edges peeled back
- Loose or torn flashings
- Gutters pulled loose in the wind
Storm damage roof report in Cranbrook
Each roof is looked at from the safest viewpoints available: from the ground, from windows and higher points, from the loft space and from the roof where it is safe. We photograph and describe each area of damage. We note any part we couldn’t see. You get a report with photographs to give to your insurer. Typical surveys look at new damp or leaks inside and damage from fallen branches or debris, across flat roofs, gutters and fascias and flashings.
Chimney stacks on older houses around places like Cranbrook can let water in, at the flashings, the pointing or the mortar round the pots. Damp in a chimney breast can have more than one cause, so it isn’t always obvious where it starts. It is worth looking at the stack from outside and at the timbers beside it in the loft.
If any part of the roof couldn’t be seen safely, we say so in the report. That way, it is clear what was covered and what wasn’t.
- Where
- Cranbrook (TN17, TN18)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Appointments
- Monday to Sunday, daytime
- Cover
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
Common roof problems in Cranbrook
Branches and trees frequently come down on roofs during storms. The report shows what was hit and the damage caused, with photos.
Things that often lead to a survey include:
- Damaged pots on the stack
- Flat roof edges peeled back
- Lead lifted at abutments
- Slipped or missing slates or tiles
For an older house near a landmark like Congregational Church, the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Questions to ask before booking
- What exactly goes into their report
- What experience they bring
- Their drone registration, if they fly one
- Will they check the loft as well as the outside?
Should I look at the roof myself first?
Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can point to a blockage or a sagging run.
It helps to keep a record: when leaks happen, ground-level photos and any past roof work. Share it with us when booking, as it helps us focus the survey.
What this survey can’t tell you
It is a careful look at the roof, not the whole story. Its limits include:
- A decision on your insurance claim
- Areas we can’t see safely
- The work of a loss adjuster appointed by your insurer
Not sure which survey suits your roof? You can call 07833 053749 or use the contact form and we will tell you before booking. What our survey covers.
What we check
- Flat roofs
- Chimney stacks
- Slate and tile slopes
- Ridges and hips
- Gutters and fascias
- Flashings
What a survey costs
All our prices include VAT. The things that change the price are:
- Features like valleys, chimneys, dormers and parapets
- Extra roofs, like extensions, dormers or garages
- The package you choose: Basic, Standard or Premium
- The size of the roof
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, which starts from £400, including VAT. We will tell you which package suits the questions you have.
What to let us know when you contact us
If you can, have these to hand when you get in touch:
- Whether there’s a loft hatch, a shared roof or tricky access
- The type of building and roof, such as pitched or flat
- Your timetable, like an exchange date
- The address and postcode of the property
Unsure which package suits your roof? The easiest way is to phone 07833 053749 or drop us an email and describe the roof and why you want it surveyed. We will explain the options and the price.
What a storm damage roof report looks like in Cranbrook
Before planning roof work on an older home, find out whether it is listed or in a conservation area. Listed building consent covers changes to a listed building’s special interest, and an Article 4 direction can bring extra controls in a conservation area. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Knowing the roof type helps narrow down where water may be getting in.
If you live near a park like Crane Valley, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls. If you look after a building such as Cranbrook School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Cranbrook is about 12 miles south of Maidstone, in Kent. We cover Cranbrook and the rest of Kent. Cranbrook is one of the towns and villages in Kent where we work. For surveys nearby, see our Maidstone page.
Surveys in TN17 and TN18 are booked the same way as anywhere else. You will find streets like High Street, Crane Lane and White Lion Yard, all of which we cover. If you are just outside Cranbrook, we cover Baker's Cross (1 mile east), Coursehorn (1 mile east), Swattenden (1 mile south), Hartley (1 mile south-west) and Gill's Green (3 miles south-west). Within a short drive, we also cover Maidstone (12 miles north), Ashford (15 miles east), Royal Tunbridge Wells (12 miles west), Tonbridge (13 miles north-west), Kings Hill (13 miles north-west) and Foley Park (13 miles north).
Near you in Cranbrook
In Cranbrook, that means homes and buildings near The Crown Public House, Crane Valley and Cranbrook Church of England Primary School, among other places. A little further out are Sissinghurst Castle (2.5 miles north-east) and Benenden Hospital (3.6 miles east).
What happens on the day
There is not much for you to do on the day. Point out anything you’ve noticed, such as stains, drips or loose pieces, and we’ll get on with the inspection. A typical survey takes roughly 1–2 hours for most homes, depending on how much of the roof was hit. Homes around Cranbrook frequently have gardens on more than one side, which gives us room to step back and see the roof. Let us know if any side is fenced off or hard to reach. Inside, the loft is checked where it can be reached safely.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Before we arrive
- Let us know where we can park nearby
- Have any questions written down, so nothing gets missed
- Keep pets in another room
How to book
If you have photos of the roof, send them over. Pictures from ground level or a window are fine; never climb up to get a better view. To get started, phone 07833 053749 or email us.
Related advice
Questions from Cranbrook
Do you cover smaller places like Cranbrook?
Yes, we do. Our area covers London and South East England, from towns to the smallest villages. Longer journeys are simply planned in advance.
Is Cranbrook in the area you cover?
We do. The survey and report are the same in Cranbrook as anywhere else, and visits run on weekdays and weekends.
Can you inspect my roof with a drone?
Where it helps and it’s safe, yes. Whether we can fly on the day depends on the weather and the airspace rules. We’re a CAA-registered drone operator.
How long does the survey take?
That depends on the size and shape of the roof, but most surveys take about 1–2 hours at most homes, and more on a big or complicated roof. The written report follows by email.
How strong does the wind have to be for a storm claim?
It depends on your policy. Many use gusts of about 55 mph, but each policy sets its own definition. Your policy document will say.
Do you look in the loft space?
If it’s needed and safe to reach, yes. Inside, we look for damp, staining, gaps and sagging, as far as the space allows.
Can you tell me if my claim will be paid?
That’s not something we can promise. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
Also near Cranbrook
What else we do in Cranbrook
What we look for on each type of roof
Lead flashings
Lifted flashings let rain run behind them into the roof. We note where this has happened and any damp inside.
Ridge and hip tiles
Water can get in where ridge tiles have moved. We photograph and describe the damage.