Kent · London and the South East
Glassenbury Storm Damage Roof Report
Know where you stand with the roof before you spend money on it. Storm damage roof reports in Glassenbury.
- Lead lifted at abutments
- Holes or cracks caused by debris
- Loose or broken chimney pots and cowls
How a storm damage roof report works in Glassenbury
Wear and tear is typically excluded from home insurance. So it matters whether the damage came from the storm or from a roof that was already worn. We note signs of each: fresh breaks and recently moved slates or tiles, and older problems such as corroded nails or worn mortar. We describe what we see, whichever way it points. How the policy applies is for your insurer to decide. If you are worried about roofs hit by falling trees and cowls or aerials dislodged in the wind, we can find out what’s behind it.
Many homes in small places like Glassenbury face open ground, so storms hit ridges, verges and chimneys hard. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
After the visit, you get a photo-illustrated written report, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.
- Location
- Glassenbury (TN17)
- Wider area
- Kent
- Cost
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- Survey days
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Last updated
- 27 October 2026
Why act early in Glassenbury
A few slipped slates can soon lead to wet timbers. Acting quickly normally means less damage overall. For an older or listed building in a place like Glassenbury, repairs may need matching materials and consent, so a defect found early gives time to plan the work properly.
A Basic Survey starts from £150, including VAT. Standard is from £250 and Premium from £400. You will know the price for your roof before booking.
Why book us in Glassenbury
- Package prices that include VAT
- 5,000+ roofs surveyed
- Drones and thermal imaging where it applies
- Covered by professional indemnity and public liability insurance
Read how roof surveys are priced or what we found on two real jobs.
How the survey changes by roof type
Flat roof coverings
Debris blown onto a flat roof can puncture the covering or block outlets. Any damage is recorded with photos.
Slate roofs
Natural slate can last 100 years or more, but the nails frequently fail first. The report records whether slipped slates look like storm damage or older wear.
Glassenbury roofs and the weather
Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. You’ll also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. The covering and its details give the first clues when tracing where water is coming from. Scotney Castle, about 4 miles west, is one of the historic houses in the wider area around Glassenbury. On older houses around here, roofs often carry the marks of earlier repairs, from replaced slates to new lead, and a listed home or one in a conservation area may need consent for changes of material.
If you live near a park such as Crane Valley, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls. Anyone responsible for a site like High Weald Academy will know that on a building that size, finding the source of a drip means looking well beyond the stain.
Glassenbury is about 10 miles east of Royal Tunbridge Wells, in Kent. We cover Glassenbury and the rest of Kent, as part of our work across London and South East England. We cover towns and villages across Kent. There is also a page for Maidstone.
We survey roofs across TN17 for storm damage roof reports and the streets around it. Neighbouring places we cover for storm damage roof reports include Goudhurst (2 miles north-west), Brandfold (2 miles north-west), Smallbridge (3 miles north-west), Broad Ford (3 miles north-west) and Capel Cross (3 miles north-west). We also work in nearby towns like Maidstone (11 miles north), Royal Tunbridge Wells (10 miles west), Tonbridge (12 miles north-west), Kings Hill (12 miles north), Foley Park (12 miles north) and Paddock Wood (7 miles north-west).
What’s near Glassenbury
In Glassenbury, that means homes and buildings near Crane Valley, among other places. Nearby you’ll also find Benenden Hospital (5.3 miles east) and Sissinghurst Castle (3.7 miles east).
What a survey costs
Survey packages start from £150, with VAT included. The price for your roof depends on:
- How tall the building is and how easy the roof is to see
- How big the roof is
- Extra roofs, like extensions, dormers or garages
- The package you choose: Basic, Standard or Premium
Storm damage roof report starts from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we can help you choose.
What to tell us when you get in touch
To price your survey accurately, we’ll ask about:
- Photos of the roof, taken safely from the ground or a window
- What’s prompted the survey
- Any marks or damp showing indoors
- How the loft is reached, if there is one
When you are ready to go ahead, ring 07833 053749 or drop us an email. From there it’s a case of choosing a package, agreeing the price and fixing a day.
Practical tips
There is plenty you can do without going near the roof. Here’s what helps most:
- Write down when the storm hit and when you noticed damage
- Ask a roofer for emergency temporary protection if water is coming in
- Photograph damage inside the house too
- Check how your policy defines a storm
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Keep records of roof work and surveys. They help show the roof was in good order before a storm.
FAQs for Glassenbury
Is Glassenbury within the area you cover?
Yes, smaller places are covered as well as towns. We cover the whole of London and South East England. Let us know about access, parking and anything unusual about getting there as you book.
Is my home in Glassenbury listed or in a conservation area?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Do you need to get into the loft?
Yes, where the survey calls for it and there’s safe access. Inside, we look for damp, staining, gaps and sagging, as far as the space allows.
My storm claim was turned down. What now?
Start by complaining to the insurer. The Financial Ombudsman Service may look at it if that does not resolve it. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
How many surveys have you done?
Over 5,000 surveys so far, across 20+ years of surveying roofs, with 98% customer satisfaction.
Is wear and tear covered by insurance?
Wear and tear is usually excluded from home insurance. Our report records storm damage and any older wear we see, so it is clear what we found. How the policy applies is up to your insurer.
How strong does the wind have to be for a storm claim?
There’s no single figure. Many use gusts of about 55 mph, but each policy sets its own definition. Check your policy wording.
Also near Glassenbury
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The survey, step by step
The visit has one job: to look at the roof as closely as is safe and record what we find. Notes and photos go into the written report. The visit normally takes an hour or two for a house, and more on a big or complicated roof. Cottages and farmhouses around Glassenbury often have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints, and anything we can’t see is noted.
- We start with what you’ve seen and any temporary repairs.
- We check inside, including the loft where there is access, for water damage.
- The roof is inspected from ground level, windows and the roof where it is safe.
- Storm damage and older wear are recorded separately where we can.
- The report, with photos, is emailed to you.
Before we arrive
- For flats, check roof access has been agreed
- If it isn’t your property yet, arrange access through the agent
- Check we can get to the back of the property
Arrange a survey
You can call us seven days a week, including Saturdays and Sundays. For a price or to book, call 07833 053749 or use the contact form.
Advice
When you need someone else
Every survey has limits, and we’d rather be clear about that before booking. Keep these in mind:
- The outcome of a claim
- Areas we can’t see safely
- Negotiating a claim settlement
If you are not sure which survey you need, ring 07833 053749 or email us and we will give you a straight answer. The full list of what we check.
Roofs we survey in Glassenbury
- Gutters and fascias
- Flashings
- Ridges and hips
- Flat roofs
- Slate and tile slopes
- Chimney stacks