Kent · London and the South East
Storm damage roof report in Heart's Delight, Kent
An independent record of roof damage after a storm in Heart's Delight, carried out by an experienced roof surveyor. Every survey comes with a written report and photographs.
- Damaged ridges and hips
- Gaps where slates or tiles have gone
- Loose or broken chimney pots and cowls
Can I check my roof myself?
During heavy rain, look at the gutters from the ground or a window. Overflowing water can be a sign of a blockage or a gutter that has dropped.
The one thing to avoid is getting up close. Roofs are fragile and slippery. That is where a survey comes in.
Storm damage roof reports for homes and businesses in Heart's Delight
Most policies do not cover wear and tear. That makes the difference between storm damage and old wear important. Our report records both: recent damage alongside any older defects, like nail fatigue on slates or eroded pointing. We give an honest view of what we see. Your insurer then decides how its policy applies. Typical surveys look at slipped or missing slates or tiles and lifted or missing ridge and hip tiles, across flat roofs, flashings and chimney stacks.
In a village or hamlet like Heart's Delight, older cottages and farmhouses often have roofs that have been patched over many years. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, especially to an insurer. The report says what was seen and what it points to. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
How fast the report arrives depends on the package: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.

- Where
- Heart's Delight (ME10, ME9)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Appointments
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Last updated
- 27 October 2026
When you need someone else
Without opening up the roof, some things stay hidden, so a survey has limits:
- Areas we cannot see safely
- Acting for you with the insurer
- Your insurer’s view of the claim
Not sure which survey suits your roof? You can phone 07833 053749 or email us and we’ll tell you. The full list of what we check.
What this survey covers
- Slate and tile slopes
- Ridges and hips
- Flashings
- Flat roofs
- Gutters and fascias
- Chimney stacks
Storm damage roof reports in Heart's Delight: local notes
Heart's Delight lies within about 4 miles of the sea, so storms can arrive with strong gusts off the water. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. What can be done to an older roof may depend on listing or a conservation area. Your council and Historic England’s list will tell you where you stand.
Take an older house close to Church of St Peter and St Paul: leaks on older roofs often start at lead flashings, valleys or around old chimney stacks. If you run a hotel or guest house in or near Heart's Delight, a roof problem can mean rooms out of use, so it’s worth knowing the roof’s condition. If you live near a park such as Cromers Wood, or anywhere with mature trees, autumn leaves can block gutters and valleys.
Heart's Delight is about 1 mile south-west of Sittingbourne, in Kent. We visit Heart's Delight as part of our work across Kent, for homes and businesses alike. Our area takes in places right across Kent, from the larger towns to small villages. You can also see our page for Maidstone.
We work across ME10 and ME9 for storm damage roof reports and the streets around it. That includes homes and businesses on The Street, Borden Lane and Coppins Lane and the roads around them. Nearby, we also carry out storm damage roof reports in Borden (1 mile north-west), Tunstall (1 mile south-east), Sittingbourne (1 mile north-east), Highsted (2 miles south-east) and Rodmersham Green (2 miles south-east). Within a short drive, we also cover Maidstone (9 miles south-west), Ashford (15 miles south-east), Whitstable (14 miles east), Faversham (8 miles east), Minster (7 miles north-east) and Kings Hill (14 miles west).
Landmarks near Heart's Delight
We work in homes and buildings around Westlands School and Cromers Wood, among other places. Heart's Delight’s nearest station is Sittingbourne station, roughly 1.4 miles north-east of the centre. Well-known places in the area include Bayford Court (1.7 miles north-east) and Sittingbourne Heritage Museum (1.5 miles north-east).
Prices for storm damage roof reports in Heart's Delight
Prices always include VAT. What changes the price is:
- The roof’s overall size
- If the survey needs thermal imaging or a drone
- Basic, Standard or Premium
- How complicated the roof is, with its valleys, chimneys and parapets
Every price we give includes VAT. Prices start from £150, including VAT. We confirm the price for the job before booking.
Getting in touch
The more you let us know, the easier it is to price the survey. When you contact us, tell us:
- The reason for the survey, such as buying, a leak or storm damage
- Where water is showing inside, if it is
- Whether there’s a loft hatch, a shared roof or tricky access
- The style of property, from a terrace to a block
Booking is simple: just call 07833 053749 or send us an email, let us know about the property and we’ll explain which survey suits. The price is agreed up front.
For landlords and managing agents
Businesses and commercial landlords can book us too. Larger roofs take longer, so they’re priced to suit.
Managing agents and residents’ management companies use roof surveys to plan maintenance. Recommendations are set out by urgency where it matters.
The survey, step by step
It is useful to start with what’s prompted the survey: a purchase, a leak, a storm, new work or simply peace of mind. That way we can focus on what matters to you. Most visits take an hour or two at a house, and longer if the damage is spread across a large roof. In a hamlet or village like Heart's Delight, a postcode does not always lead to the right gate, so a few directions are welcome. The visit itself is the same as anywhere else.
- We note the date of the storm and the damage you’ve seen.
- We look at the roof from wherever it’s safe.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
Before the survey
- Tell us about parking before the day
- Leave side gates unlocked
- If you’re buying, let the agent know when we’re coming
Getting a price
Most bookings start with a short call: phone 07833 053749 or drop us an email, and we’ll ask about the building and what you need. You’ll have a price before anything is arranged.
Related advice
Questions from Heart's Delight
Is Heart's Delight within the area you cover?
We do. A small place gets exactly the same survey as a big one.
Do roofs near the sea, like those around Heart's Delight, take more of a battering?
Near the coast, roofs face more wind and more salt than further inland. Salt corrodes metal fixings and flashings, and wind lifts loose slates, tiles and ridge pieces.
Will my insurer pay for an old roof?
Wear and tear is not typically covered. Our report gives an honest view of what’s recent damage and what’s older wear. Your insurer decides the claim.
How are storm damage reports priced?
Our reports start from £150. Larger roofs are quoted for their size. Repair costs are not part of the report.
Will you go up on the roof?
Not unless it is safe. Safe viewpoints, the loft space and a drone where it applies cover most of what’s needed.
How long have you been surveying roofs?
Over 20 years and more than 5,000 surveys.
Should I go up on the roof to take photos?
Only from the ground or from windows. Never climb onto a roof after a storm. With binoculars, you can see a lot from ground level, and we’ll record the rest.
What we look for on each type of roof
Flat roof coverings
Debris blown onto a flat roof can puncture the covering or block outlets. Any damage is recorded with photos.
Clay and concrete tiles
Strong gusts can lift and break tiles. The report shows each damaged area.