Greater London · London and the South East
Heron Quays Storm Damage Roof Report
Know where you stand with the roof before you spend money on it. We carry out storm damage roof reports in Heron Quays.
- Loose or broken chimney pots and cowls
- Damaged ridges and hips
- Damage from fallen branches or debris
Storm damage roof report in Heron Quays
A storm damage roof report is priced from £150. It is a report with photos, sent by email. It isn’t a repair quote and does not include repair costs, so you’ll need a roofer’s quote for that. The insurer may still send a loss adjuster of its own. What you get is an independent record of the damage and what seems to have caused it. If you’ve noticed cowls or aerials dislodged in the wind and water coming in after the storm, a survey will tell you what’s going on.
In a London flat, water can travel some way before it shows. Tracing it back matters, both for dealing with the cause and for any insurance claim. We check what we are given access to in Heron Quays, inside and out. It helps to know when the water appears and in what weather.
The report is yours to share with whoever needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent, whichever applies.
- Place
- Heron Quays (E14, SE16, E22)
- Region
- Greater London
- Cost
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Survey days
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Phone
- 07833 053749
- Last updated
- 27 October 2026
Roof by roof
Slate roofs
After strong winds, we frequently see cracked and slipped slates. Each area is photographed and described.
Clay and concrete tiles
Broken or missing tiles leave the underlay exposed to rain. Each gap is recorded with a photo.
What we do, step by step
When we arrive, we begin with a quick chat about the roof and anything that is worrying you. After that, we look at everything we can see safely. Most surveys take an hour or two for most houses, while a commercial roof takes nearer three to four hours. Many London properties are flats or terraces with no side access, so rear slopes are viewed from windows, the loft or, where a flight is allowed, by drone. If the building has a managing agent or access rules, tell us when you book.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Getting ready for the survey
- Keep pets out of the way during the survey
- Let us know about parking near the property
- Have any questions written down, so nothing gets missed
Book a survey
We survey roofs seven days a week. To arrange a day that suits you, phone 07833 053749 or drop us an email.
Related advice
Landlords, agents and block managers in Heron Quays
With a portfolio of properties, surveys can be booked for more than one address. To discuss a number of properties, call 07833 053749 or send us an email.
Where a roof is shared: access has to be agreed with whoever owns or manages the building. Tell us about it when booking and we’ll plan the survey around it.
What we can’t see
We only report what can safely be seen on the day, so some things are outside what a survey can do:
- Repair costs or quotes for the work
- Your insurer’s view of the claim
- What’s beneath slates, tiles or membranes
If you’re not sure which survey you need, ring 07833 053749 or drop us an email and we will give you a straight answer before booking. The full list of what we check.
What we check
- Flat roofs
- Ridges and hips
- Slate and tile slopes
- Gutters and fascias
- Chimney stacks
- Flashings
Heron Quays: your questions answered
Do you carry out roof surveys in Heron Quays?
Yes, Heron Quays is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Can parking be tricky for a visit in Heron Quays?
Sometimes, yes. Where there are permit zones, a visitor permit or nearby pay-and-display bay works well, and a driveway is even better.
Is wear and tear covered by insurance?
Insurers usually exclude wear and tear. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
How do I arrange a storm damage roof report in Heron Quays?
Simply ring 07833 053749 or use the contact form. After a few questions, we confirm the price and fix a day, weekday or weekend.
Is it the same as a RICS Level 2 or Level 3 survey?
No. We check the roof, not the whole building, and it isn’t a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
How strong does the wind have to be for a storm claim?
Each policy has its own definition. Many treat gusts of about 55 mph as storm conditions, but your policy sets the actual test.
How long is the visit?
That depends on the size and shape of the roof; most visits take about 1–2 hours for most homes, depending on how much of the roof was hit. The report is sent afterwards by email.
Towns and villages near Heron Quays
What else we do in Heron Quays
Useful tips for Heron Quays property owners
Nothing here needs a ladder. A few suggestions:
- Get a roofer to make the roof safe if needed
- Read your policy wording on storm damage
- Photograph the damage safely from below
- File receipts for anything you pay for
The report is emailed to you, and you decide what to send to your insurer. It’s your record to use.
Keep records of roof work and surveys. They can help show the roof was looked after.
Common roof problems in Heron Quays
Branches and trees often come down on roofs during storms. We record the damage and where it is, backed up with photos.
People typically book a survey after spotting one of these:
- Slates and tiles blown off the roof
- Lead lifted at abutments
- Water coming in after the storm
- Damage from fallen branches or debris
Homes near green spaces such as Sir John McDougall Gardens can get more leaves in their gutters in autumn, and blocked gutters overflow and soak walls.
Before you book any roof surveyor
- How they plan to inspect the roof safely
- How long they’ve been surveying roofs
- How long the report takes to arrive
- What the survey won’t cover
Storm damage roof reports around Heron Quays
Queen's House, about 1.7 miles south-east, is one of the historic houses in the wider area around Heron Quays. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and the council can say whether a home is in a conservation area. Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. From the street you may see only a parapet, with a butterfly roof and a valley gutter behind it draining to the back. Shared chimney stacks, party-wall upstands and lead work come with this kind of house. Each of these roof types has its own typical places for water to get in.
If you run a business near Surrey Quays Shopping Centre, a leak can close part of a shop or office, so finding the cause quickly matters. For an older house near a landmark like St Peter's Church, lead flashings, valleys and old chimneys are typical places for water to get in.
Heron Quays is about 2 miles north-west of Greenwich, in Greater London. We carry out storm damage roof reports for homeowners, landlords and businesses in Heron Quays. Heron Quays is one of the places in Greater London we cover.
Surveys in E14, SE16 and E22 are booked the same way as anywhere else. Whether your property is on Tiller Road, Castor Lane and Cassilis Road or a nearby road, we can survey it. Being close to the A1261, Heron Quays is easy for us to reach. Other places close to Heron Quays include Canary Wharf (1 mile north-east), London Docklands (1 mile north-east), Poplar (1 mile north-east), Coldharbour (1 mile east) and Blackwall (1 mile east). Larger places within reach include London (3 miles west), City of Westminster (6 miles west), Marylebone (5 miles west), Kensington (8 miles west), St Pancras (4 miles west) and Shoreditch (3 miles north-west).
Landmarks near Heron Quays
In Heron Quays, that means homes and buildings near Tower Hamlets College, Sir John McDougall Gardens and Canary Wharf College 3, among other places. There is a railway station in Heron Quays itself: Canary Wharf station. Well-known places in the area include The Pumphouse Educational Museum (0.7 miles west) and Surrey Quays Shopping Centre (1.2 miles south-west). Not far away are Tower Hill and St. James's Park Lake.