Kent · London and the South East
High Brooms Storm Damage Roof Report
Storm damage roof reports in High Brooms from an independent, experienced roof surveyor. More than 20 years and over 5,000 surveys across London and the South East.
- Water coming in after the storm
- Cowls or aerials dislodged in the wind
- Gaps where slates or tiles have gone
How a storm damage roof report works in High Brooms
The Financial Ombudsman looks at three things when it considers a storm damage complaint: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We survey flashings, gutters and fascias and flat roofs, and people most often book us about damaged gutters and fascias and torn or lifted flat roof coverings.
Chimney stacks on older houses around places like High Brooms can let water in, at the flashings, the pointing or the mortar round the pots. Damp on a chimney breast isn’t always rain from above, which is why it’s worth tracing properly. The stack, its flashings and the loft space beside it are all worth checking.
The report doesn’t just list problems. For each finding, it explains what it is, why it matters and what we’d recommend, so you can plan your next steps.
- Place
- High Brooms (TN2, TN4, TN1)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- When we survey
- Weekdays and weekends
- Insured
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
How the survey changes by roof type
Lead flashings
Flashings can lift or pull away from walls and chimneys in strong winds. We record which are loose or damaged.
Chimney stacks
Flashings around stacks can lift in strong winds. Loose flashings are recorded.
For landlords and managing agents
Roof problems in a rented home affect tenants as well as the building. A survey shows what needs attention, so you can plan the work around your tenants.
If the property is let, the agent or a tenant can let us in, at a time agreed beforehand. Surveys run seven days a week, which can make access easier.
Common roof problems in High Brooms
A storm often finds a roof’s existing weak spots. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. Our report notes both the storm damage and any older wear.
Problems we come across frequently include:
- Holes or cracks caused by debris
- Broken or displaced guttering
- Loose or broken chimney pots and cowls
- Damaged flat roof membrane
The streets around a church like St Matthew's Church are often among the oldest in a place, and if you own one of the older houses nearby, old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Questions to ask before booking
- How long they’ve been surveying roofs
- Are they insured for the work?
- Whether the loft is part of the inspection
- Will the report include photos?
Also near High Brooms
What else we do in High Brooms
Questions from High Brooms
Is High Brooms within the area you cover?
Yes. High Brooms is within the area we cover, which takes in towns, villages and rural addresses. Our area covers London and South East England. Let us know about access, parking and anything unusual about getting there when booking.
Do you cover High Brooms?
Yes, High Brooms is within the area we cover. We work right across London and the South East. Just phone 07833 053749 or send us an email and let us know about the property, and we will talk through which survey suits.
Which days do you carry out surveys?
Surveys can be booked for any day of the week: Monday to Friday, Saturdays and Sundays. Let us know which days suit you when you book.
My storm claim was turned down. What now?
The first step is a complaint to your insurer. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, though we can’t predict the outcome.
Will my insurer pay for an old roof?
Wear and tear is usually excluded from home insurance. Our report records storm damage and any older wear we see, so it is clear what we found. How the policy applies is up to your insurer.
Is this an asbestos survey?
No. We do not carry out asbestos surveys or testing. If we see materials that could contain asbestos, like cement roof sheets or soffits on buildings from before 2000, we flag them.
How are storm damage reports priced?
Our price is from £150, including VAT. Larger or more complex roofs are quoted for their size. It does not include repair costs, so you will need a roofer’s quote for those.
When you need someone else
This is not a RICS building survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- The work of a loss adjuster appointed by your insurer
- The outcome of a claim
- A price for the repairs
If you are not sure which survey you need, ring 07833 053749 or send us an email and we will give you a straight answer. What a survey covers and does not.
What we look at
- Flat roofs
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Chimney stacks
- Ridges and hips
Can I check my roof myself?
Your own check is a good start, but it is not a survey. From the ground, valleys, flashings and the backs of chimneys are frequently out of sight.
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way. That part is for a survey, using safe viewpoints and a drone where it applies.
The survey, step by step
You do not need to do much on the day. Show us any stains, drips or problem areas you know about, and we will take it from there. A typical survey takes roughly 1–2 hours at a typical home, rising to roughly 3–4 hours on a commercial building. Homes around High Brooms often have gardens on more than one side, which gives us room to step back and see the roof. Mention any side of the property we can’t get to. Inside, the loft is checked where it can be reached safely.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- The roof is inspected from ground level, windows and the roof where it is safe.
- Storm damage and older wear are recorded separately where we can.
- You receive the written report with photos.
Before the survey
- Note where any stains or damp appear
- Gather any invoices or paperwork from past roof work
- Clear the way to the loft hatch
How to book
Once you know what you need, ring 07833 053749 or send us an email. From there it is a case of choosing a package, agreeing the price and fixing a day, weekday or weekend.
Read more
High Brooms roofs and the weather
Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Each of these roof types has its own typical places for water to get in. About 4.4 miles south-west lies Groombridge Place, a reminder of how long the area around High Brooms has been built on. If you own one of the older houses, expect a mix of original materials and later repairs on the roof, and the council can say whether a home is in a conservation area.
If you run a business near Royal Victoria Place, a quick answer on where water is coming in keeps a business running. If you look after a building like St John's Church of England Primary School, on a building that size, finding the source of a drip means looking well beyond the stain.
High Brooms is about 1 mile north-east of Royal Tunbridge Wells, in Kent. Whether the building in High Brooms is a house, a flat or a commercial unit, we can survey the roof on a weekday or at the weekend. Our area takes in places right across Kent, from the larger towns to small villages. There’s also a page for Maidstone.
All of TN2, TN4 and TN1 is within our area for storm damage roof reports. Local streets include Oak Road, Brook Road and Caley Road. We also cover Southborough (1 mile north-west), Royal Tunbridge Wells (1 mile south-west), Hawkenbury (2 miles south), Stockland Green (2 miles west) and Bidborough (2 miles north-west). Further out, we also cover Maidstone (14 miles north-east), Sevenoaks (10 miles north-west), Tonbridge (3 miles north), Kings Hill (10 miles north-east), Foley Park (14 miles north-east) and Paddock Wood (5 miles east).
Landmarks near High Brooms
Locally, jobs take us to homes and businesses close to St Gregory's Catholic School, Hilbert Woods and Longbow Court pub. There’s a railway station in High Brooms itself: High Brooms station. Well-known places in the area include Kent and Sussex Hospital (1.2 miles south-west) and Tunbridge Wells Museum and Art Gallery (1.2 miles south-west). For a walk, there’s Tudeley Woods RSPB reserve and Barden Lake.