Kent · London and the South East
Hoo Storm Damage Roof Report
Get a clear view of the roof at a property in Hoo from an independent roof surveyor. Visits run on weekdays and weekends, in the daytime.
- Slates and tiles blown off the roof
- Loose or torn flashings
- Ridge tiles that have come loose
Hoo roofs and the weather
Hoo lies within about 4 miles of the sea, where sea air brings more salt and stronger wind than inland. Driving rain off the sea can be pushed into gaps that stay dry in calmer weather, and salt air slowly wears metal fixings. Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. You’ll also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. Where water gets in depends a good deal on what the roof is made of and how it is detailed.
With Quex Park about 2.4 miles north-east, the area around Hoo has a long history. On older roofs nearby, leaks often trace back to lead flashings, valleys and gutters. For an older house near a landmark like Church of Saint Mary the Virgin, old mortar, worn lead and slipped slates are the usual suspects when water gets in. Landlords with a home close to Minster station may find that tracing a leak quickly matters when a tenant is living with it.
Hoo is about 5 miles south-west of Margate, in Kent. Whether the building in Hoo is a house, a flat or a commercial unit, we can survey the roof on a weekday or at the weekend. Our area takes in places right across Kent. We also survey roofs in Canterbury.
We cover every part of the CT12 postcode area for storm damage roof reports and the streets around it. We cover properties on Monkton Road, Hoo Farm Way and Sheriffs Court Lane and the roads around them. Nearby, we also carry out storm damage roof reports in Monkton (1 mile west), St Nicholas at Wade (2 miles north-west), Westmarsh (2 miles south-west), East Stourmouth (2 miles south-west) and Sarre (2 miles west). We also work in nearby towns such as Canterbury (10 miles south-west), Margate (5 miles north-east), Dover (14 miles south), Ramsgate (5 miles east), Broadstairs (6 miles east) and Whitstable (11 miles west).
Landmarks near Hoo
We work in homes and buildings around The Bell Inn and the streets around them. The nearest railway station is Minster station, about 1.1 miles south-east. Well-known places in the area include Queen Elizabeth the Queen Mother Hospital (5 miles north-east) and Powell-Cotton Museum (2.2 miles north). Green spaces nearby include Sandwich and Pegwell Bay.
About our storm damage roof report in Hoo
A storm damage roof report is priced from £150. It’s a written report with photos, sent by email. It does not price the repairs, so ask a roofer to quote for the work. Your insurer may also send its own loss adjuster. Our report gives you an independent record of the damage and its likely cause. We survey ridges and hips, flashings and chimney stacks, and common reasons people get in touch are gutters pulled loose in the wind and damage from fallen branches or debris.
For a small place like Hoo, the inspection is the same as anywhere: we simply plan the journey and access ahead. It helps to know where the water appears, in what weather, and what you’ve seen outside, along with any repairs done before. If you have photos of the water coming in, they help as well.
You receive the findings by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Place
- Hoo (CT12)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026
Practical tips
There’s plenty you can do without going near the roof. Here’s what helps most:
- Take photos of stains and damp inside
- Keep fallen slates or tiles as evidence if safe
- Write down when the storm hit and when you noticed damage
- Take photos from the ground or a window, never by climbing
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Ask a tree specialist about branches over the roof. Branches can hit or scrape the roof in a storm.
Surveys for landlords and agents in Hoo
For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. The report sets out what needs attention now and what can wait, which helps when budgeting.
Landlords and agents in Hoo book surveys as well as homeowners. A photo-illustrated written report gives you a clear record of the roof, which helps you plan work between tenancies.
How it works
Every visit follows the same pattern: we listen to what’s been worrying you, look at the roof from every safe viewpoint, photograph what we find and record our findings for the written report. It typically takes an hour or two at a typical home, though large, tall or awkward roofs take more time. Around Hoo, older homes can have small or awkward roof spaces, so tell us about the loft hatch and any ladder. We only go where it’s safe.
- We start with the details: when the storm hit and what damage you can see.
- We inspect the roof from safe viewpoints and from the loft where there is access.
- The damage is recorded with photos, area by area.
- We note the likely cause, including any signs of wear that were there before the storm.
- You get a written report you can pass to your insurer.
Getting ready for the survey
- If the roof is shared, arrange access with whoever manages the building
- Buyers: confirm access with the estate agent or seller
- Gather any invoices or paperwork from past roof work
Book a survey
Photos help, if you have them. Take them safely from the ground or a window; never climb up to get a better view. To send them or to book, phone 07833 053749 or drop us an email.
Related advice
What affects the cost of storm damage roof reports
Survey packages start from £150, with VAT included. The price for your roof depends on:
- Roof area
- The package you choose: Basic, Standard or Premium
- The shape of the roof and its details
- How tall the building is and how easy the roof is to see
Prices start from £150, including VAT. The final price depends on how big and how high the roof is, how it can safely be seen and which survey you book.
Getting in touch
To price your survey accurately, we’ll ask about:
- Where water is showing inside, if it is
- Whether there is a loft hatch, a shared roof or tricky access
- Any photos you have, taken from ground level or a window
- Where the property is, with the postcode
Unsure which package suits your roof? The easiest way is to ring 07833 053749 or send us an email and describe the roof and why you want it surveyed. We will explain the options and the price.
Questions from Hoo
Do roofs near the sea, like those around Hoo, take more of a battering?
Generally, yes: wind and salt air take more of a toll near the sea. Ridges, verges, flashings and fixings are where it typically shows, and Hoo is within about 4 miles of the coast.
Do you cover smaller places like Hoo?
Yes, smaller places are covered as well as towns. We work right across London and South East England. Let us know about access, parking and anything unusual about getting there as you book.
Can you survey a shared roof?
Yes, as long as access is agreed. The roof of a block or converted house is frequently shared, so we need permission from the freeholder or managing agent. We inspect only the parts we are allowed to reach.
Will you deal with the insurance company for me?
No. We are not loss adjusters and do not act for you with the insurer. We give you an independent report of the damage, which you can pass to your insurer.
Will my insurer pay out if I get a storm damage report?
We cannot say whether a claim will be paid. The decision rests with your insurer and its policy. What we provide is an independent record of the damage.
Will you go up on the roof?
Only if it’s safe. We inspect everything that’s safely in view: from the ground, from windows, from inside the loft space, from the roof where it’s safe and by drone where it applies. The report says if anything couldn’t be seen.
How do I arrange a storm damage roof report in Hoo?
Just phone 07833 053749 or drop us an email. We will ask a few questions, confirm the price and agree a date.
What we cannot see
It helps to know what a survey will not do before booking:
- A price for the repairs
- Damage hidden under coverings or inside the structure, without opening up
- What your policy covers, which depends on its wording
If in doubt, phone 07833 053749 or use the contact form and we’ll recommend the right survey before booking. What a survey covers and does not.
Roof types and parts we check
- Slate and tile slopes
- Chimney stacks
- Gutters and fascias
- Flashings
- Flat roofs
- Ridges and hips
How the survey changes by roof type
Clay and concrete tiles
Broken or missing tiles leave the underlay exposed to rain. We photograph each gap.
Chimney stacks
High winds can loosen pots, cowls and aerials on stacks. The report notes any damage to the stack.