Surrey · London and the South East
Knaphill Storm Damage Roof Report
An independent record of roof damage after a storm around Knaphill, with findings in writing and pictures to back them up. Book a weekday or weekend visit.
- Lead lifted at abutments
- Damaged ridges and hips
- Stains appearing after strong winds
How a storm damage roof report works in Knaphill
A storm damage roof report is an independent record of the damage to your roof after a storm. It sets out what is damaged, with photos, and what we think the likely cause is. It’s yours to pass to your insurer. Insurers decide claims on their own policy wording. We’re not loss adjusters, and we cannot tell you whether a claim will succeed. Typical surveys look at torn or lifted flat roof coverings and loose or torn flashings, on gutters and fascias, flat roofs and slate and tile slopes.
In older homes around places like Knaphill, the underlay may be old bitumen felt, or there may be none at all. Without a sound underlay, any gap in the coverings lets water straight through. Finding where it gets in, and whether it’s old wear or new damage, decides what comes next. Wet battens and insulation in the loft are often the first clue.
The report is yours to share with whoever needs it: a seller or estate agent, an insurer, a roofer, a builder or a managing agent.

- Place
- Knaphill (GU21, GU24)
- Wider area
- Surrey
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
The survey, step by step
Every visit follows the same pattern: we listen to what’s been worrying you, inspect the roof from each safe vantage point, take photographs as we go and make notes for the report. Most visits take roughly 1–2 hours on an ordinary house, and about three to four hours for a commercial roof. Some parts of a survey depend on the weather, so a visit to Knaphill is booked with the forecast in mind: drone flights and thermal imaging need the right conditions, while a look from ground level and the loft can go ahead in most weather.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- The roof is inspected from ground level, windows and the roof where it’s safe.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
How to prepare
- Mention any parking restrictions on your street
- Make sure pets are kept safely away
- Dig out any old roof reports or invoices
Getting a price
Most bookings start with a short call: call 07833 053749 or send us an email and we will ask a few questions about the roof. The price is agreed before a date is set.
Advice
Knaphill questions
Is Knaphill in the area you cover?
Yes. We survey roofs across London and the South East, and Knaphill is part of that. You can call 07833 053749 or email us with the address and some details, and we will talk through which survey suits.
Is Knaphill within the area you cover?
Yes, we do. We work right across London and the South East, from towns to the smallest villages. Longer journeys are simply planned in advance.
Do you use drones?
Where it helps and it’s safe, yes. Flights depend on the weather on the day and airspace rules, and we check for restrictions near airports before flying. We hold a CAA Flyer ID and Operator ID.
What’s the best way to book?
Just phone 07833 053749 or email us with the address. After a few questions, we confirm the price and fix a day.
Do you climb onto every roof?
Not unless it is safe. Safe viewpoints, the loft space and a drone where it applies cover most of what’s needed, and anything out of sight is recorded in the report.
Will you deal with the insurance company for me?
No. Our report is an independent record for you to use. Your insurer may appoint its own loss adjuster.
What if my insurer declines the claim?
Complain to your insurer first. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, though we cannot predict the outcome.
Checking the roof from the ground
A lot can be seen from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please don’t climb up for a closer look.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it.
Honest limits
In fairness, a roof survey has limits:
- What your policy covers, which depends on its wording
- Whether your insurer will pay the claim
- What’s beneath slates, tiles or membranes
Not sure which survey suits your roof? You can ring 07833 053749 or use the contact form and we will tell you. What a survey covers and does not.
Roof types and parts we check
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Chimney stacks
- Ridges and hips
- Flat roofs
Nearby places to Knaphill
Also in Knaphill
Knaphill roofs and the weather
If your home is older, it is worth knowing whether it’s listed or in a conservation area before planning roof work. Listed building consent covers changes to a listed building’s special interest, and an Article 4 direction can bring extra controls in a conservation area. Older houses across Surrey frequently have handmade clay tiles, and many have tile-hanging. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in.
If you own a rental within reach of Brookwood station, a tenant living with a leak needs the cause found, not just the stain painted over. Homes near green spaces like Brookwood Lye can get more leaves in their gutters in autumn, and blocked gutters overflow and soak walls.
Knaphill is about 2 miles west of Woking, in Surrey. We carry out storm damage roof reports for householders, landlords and businesses in Knaphill and nearby. Knaphill is one of the places in Surrey we cover for storm damage roof reports.
Postcode districts we cover here for storm damage roof reports: GU21 and GU24. We cover properties on Wood Lane, High Street and Barnby Road. We also cover the places around Knaphill: Bisley (1 mile north-west), Sheet's Heath (1 mile south-west), Castle Green (1 mile north), Brookwood (1 mile south-west) and Penny Pot (1 mile north). We also work in nearby towns such as Guildford (5 miles south), Camberley (5 miles west), Epsom (15 miles east), Farnham (11 miles south-west), Egham (8 miles north) and Walton-on-Thames (10 miles north-east).
What’s near Knaphill
Around Knaphill, our work takes us to homes and buildings near Anchor Inn, The Winston Churchill School A Specialist Sports College and Brookwood Lye and the streets around them. For rail, the closest station is Brookwood station, roughly 1.4 miles south-west. Well-known places in the area include The Peacocks (2.5 miles east) and Brookwood Hospital (less than half a mile south). The countryside around Knaphill includes Brookwood Lye.
Signs you need a storm damage roof report in Knaphill
Storms don’t only affect pitched roofs. Coverings can tear or peel back at the edges, and water can pond where outlets are blocked. We record what we find on flat and pitched roofs alike.
Typical things we’re asked to look at include:
- Gutters pulled loose in the wind
- Lifted or missing ridge and hip tiles
- Cowls or aerials dislodged in the wind
- Flashings pulled away from walls or stacks
If you own one of the older houses in the streets near St Hugh of Lincoln's Church, lead flashings, valleys and old chimneys are typical places for water to get in.
Questions to ask before booking
- How they plan to inspect the roof safely
- Will they check the loft as well as the outside?
- How soon the report will arrive
- Whether VAT is added on top
Surveys for landlords and agents in Knaphill
For a freeholder or residents’ company, a roof report is a sound basis for a maintenance plan.
Landlords and letting agents in Knaphill book surveys as well as homeowners. A photo-illustrated written report gives you a clear record of the roof.
What affects the price in Knaphill
We confirm the price for your survey before booking. These are the things that affect it:
- The use of thermal imaging or a drone
- The type of building, from a house to a block or an office
- Basic, Standard or Premium
- Height and safe access
Our price is from £150, including VAT. Packages run from Basic at £150 through Standard at £250 to Premium at £400, including VAT, and we will tell you which fits.
Helping us price your survey
A few details help us suggest the right survey and price. When you get in touch, it helps to mention:
- The style of property, from a terrace to a block
- Where water is showing inside, if it is
- What’s prompted the survey
- The property’s address and postcode
We confirm the price for your roof before booking, so you know the cost up front. Our price is from £150, including VAT. To book, ring 07833 053749 or send us an email.