Surrey · London and the South East
Storm Damage Roof Report in Lightwater
A careful look at the roof at your property in Lightwater, with photographs and a written report.
- Lifted or missing ridge and hip tiles
- Damaged flat roof membrane
- Damage from fallen branches or debris
Can I check my roof myself?
The one thing to avoid is getting up close. Roofs are fragile and slippery. That part is for a survey, using safe viewpoints and a drone where it applies.
It is useful to keep a record: dates of leaks, photos from ground level and any work done on the roof. Share it with us when booking.
How a storm damage roof report works in Lightwater
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. If you’ve noticed slates and tiles blown off the roof and ridge tiles that have come loose, we can find out what’s behind it.
Houses in smaller places like Lightwater can stand more in the open, where driving rain gets into any gap at a ridge, verge or flashing. If a leak shows only when the wind is in a certain direction, that’s a useful clue. Tell us when it happens when you get in touch. The gutters on the most exposed side can overflow too.
We write the report in plain English, so you don’t need to be a roofer to follow it. Photographs show what each point refers to, and recommendations are put with the most urgent first where relevant.
- Location
- Lightwater (GU18, GU19)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Also near Lightwater
Also in Lightwater
Rented homes, blocks and businesses
With a portfolio of properties, you can book surveys for several addresses. To arrange surveys for several addresses, phone 07833 053749 or email us with the addresses.
Landlords, agents and building managers in Lightwater and across Surrey can book any of our surveys. For a price for a let property or a block, phone 07833 053749 or send us an email.
How the survey works
You don’t need to do much on the day. Show us any stains, drips or problem areas you know about, and we’ll take it from there. The survey itself takes about 1–2 hours for a house, or half a day or so for a commercial building. With a bit of garden around a house, as there often is around Lightwater, the roof can be viewed from several angles. Mention any side of the property we cannot get to. The loft, where there is safe access, completes the picture.
- You let us know when the storm was and what damage you’ve seen.
- We inspect the roof from safe viewpoints and from the loft where there is access.
- Each area of damage is photographed and described.
- The likely cause is recorded, along with any evidence of older wear.
- The findings are written up with photos for you to share with your insurer.
Preparing for the visit
- Agree roof access with the managing agent if it’s shared
- Tell us where we can park nearby
- Note where any stains or damp appear
Booking a survey
To arrange a survey, call 07833 053749 or drop us an email and tell us the address and what’s prompted the survey. You’ll know the price before anything is booked.
Read more
Different roofs, different checks
Flat roof coverings
On flat roofs, storms can lift edges and tear membranes. We record any damage and where it is.
Ridge and hip tiles
Water can get in where ridge tiles have moved. Each one is recorded with photos.
Before and after the survey
Some practical points come up on survey after survey. They’re worth knowing whatever the roof:
- Keep a note of the date of the storm
- Arrange temporary cover with a roofer if rain is getting in
- Keep any slates, tiles or debris that fall, if it’s safe to do so
- Take photos of stains and damp inside
The report is emailed to you, and you decide what to send to your insurer. We don’t deal with the insurer on your behalf.
Clear gutters and outlets before the stormy months. Overflowing gutters can make storm damage worse.
When you need someone else
No survey can tell you everything, and we’d rather be clear about that before booking. Bear these in mind:
- Estimates of repair costs
- A decision on your insurance claim
- Damage hidden under coverings or inside the structure, without opening up
Not sure which survey suits your roof? You can phone 07833 053749 or send us an email and we’ll tell you before you book. What a survey covers and does not.
Roof types and parts we check
- Flat roofs
- Flashings
- Gutters and fascias
- Slate and tile slopes
- Chimney stacks
- Ridges and hips
Lightwater roofs and the weather
What can be done to an older roof may depend on listing or a conservation area. The council is the place to check, along with Historic England’s list. In Surrey, older roofs are often handmade clay tile, with tile-hanging on many upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in.
Take an older house close to All Saints: leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks. Take a building like Hammond School: a leak through a large roof is frequently found some distance from where the water shows inside. If you let a flat or house near Bagshot station, a clear finding on where water gets in helps you brief a roofer straight away.
Lightwater is about 3 miles east of Camberley, in Surrey. We carry out storm damage roof reports for homeowners, landlords and businesses in Lightwater and the surrounding area. Our Surrey coverage includes Lightwater. Guildford is in our area too.
All of GU18 and GU19 is covered for storm damage roof reports, from the main roads to the quietest streets. That includes homes and businesses on Ambleside Road, Ridgeway Close and Shrublands Drive and the roads around them. Neighbouring places we cover for storm damage roof reports include Donkey Town (1 mile south-east), Bagshot (1 mile north-west), Windlesham (1 mile north-east), Lucas Green (2 miles south-east) and West End (2 miles south-east). Larger places within reach include Guildford (8 miles south-east), Woking (5 miles south-east), Camberley (3 miles west), Farnham (11 miles south-west), Egham (8 miles north-east) and Walton-on-Thames (12 miles east).
Around Lightwater
In Lightwater, that means homes and buildings near Gordon's School and Brentmoor Heath. The nearest railway station is Bagshot station, about 1.3 miles north-west. A little further out are Brookwood Hospital (3.3 miles south-east) and The Museum of The National Rifle Association (2.7 miles south). Not far away are Brookwood Lye.
Questions from Lightwater
Do you cover smaller places like Lightwater?
Yes, smaller places are covered as well as towns. Our area covers London and the South East. Just mention lanes, gates or anything else about the route when you book.
Do you cover Lightwater?
Yes, Lightwater is one of the places we work. The survey and report are the same in Lightwater as anywhere else, and visits run on weekdays and weekends.
How long will you be at the property?
Expect it to take roughly 1–2 hours at most homes, and about three to four hours for a commercial roof. You will then get the report by email.
How long have you been surveying roofs?
We’ve completed more than 5,000 surveys, across 20+ years of surveying roofs.
Do I have to be there for the survey?
If the survey includes the loft or the inside of the building, someone needs to let us in. We will talk about access when booking.
Should I go up on the roof to take photos?
Stay off the roof. Take photos from the ground or from windows. Note the date and time, and photograph any damage inside.
Are you loss adjusters?
No. We aren’t loss adjusters and don’t act for you with the insurer. We provide an independent record of the roof for you to send to your insurer.