Surrey · London and the South East
Storm Damage Roof Report in Donkey Town
Know where you stand with the roof before you spend money on it. Storm damage roof reports in Donkey Town, with photographs and a clear written report.
- Holes or cracks caused by debris
- New damp or leaks inside
- Lifted or missing ridge and hip tiles
About our storm damage roof report in Donkey Town
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. Typical surveys look at damaged flat roof membrane and new damp or leaks inside, on chimney stacks, flat roofs and gutters and fascias.
Roofs in small places like Donkey Town often stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
After the visit, you get a written report with photographs, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.
- Where
- Donkey Town (GU24)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
When to book a survey in Donkey Town
Gusts work at anything on a roof that is loose or exposed. Rain can then blow in where slates or tiles have gone. People typically call us after a storm, once they’ve noticed damage or a leak.
We are often asked to look at:
- Broken or displaced guttering
- Holes or cracks caused by debris
- Lead lifted at abutments
- Slipped or missing slates or tiles
Landlords with a home close to Bagshot station may find that finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
Before you book anyone
- Which viewpoints they use to see the roof
- When you will get the report
- What follow-up you get after the report
- What the survey won’t cover
What we look for on each type of roof
Clay and concrete tiles
Tiles without fixings can move more easily in wind. We record what we can see of the fixings.
Flat roof coverings
Lifted trims and laps are common after a storm. We check whether the damage is recent or older.
How it works
When we arrive, we start by asking what you’ve noticed and what you need to know. We then inspect everything that can safely be seen. The survey typically takes about one to two hours at most homes, and about three to four hours for a commercial roof. Cottages and farmhouses around Donkey Town often have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints.
- You tell us when the storm was and what damage you’ve seen.
- We inspect the roof from safe viewpoints and from the loft where there is access.
- We photograph and record every area of damage we can see.
- We note the likely cause, including any signs of wear that were there before the storm.
- The findings are written up with photographs for you to share with your insurer.
Getting ready for the survey
- If you’re buying, let the agent know when we are coming
- Show us where any leaks or stains appear
- Check pets are kept safely away
Getting a price
Photos help, if you have them. Take them safely from ground level or a window; never climb up to get a better view. To get started, phone 07833 053749 or send us an email.
Advice
DIY checks: what’s safe
A lot can be seen from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
Look up at the roof after a storm, from the ground: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Do not go up yourself.
Leaks and storm damage in Donkey Town
England has around 10,000 conservation areas and about 500,000 listed buildings. If your home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission, so check with the council. Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in.
If you live in an older home near Holy Trinity, water on an older roof tends to find its way in at the lead, the valleys or the chimney. If you look after a building such as Gordon's School, a leak through a large roof is often found some distance from where the water shows inside.
Donkey Town is about 3 miles east of Camberley, in Surrey. Wherever you are in Donkey Town, we can carry out storm damage roof reports at your property. Across Surrey, we cover Donkey Town. Guildford is in our area too.
Every address in GU24 is covered for storm damage roof reports. That includes homes and businesses on Broad Street, Orchard Close and Ashley Way. Other places close to Donkey Town include Lucas Green (1 mile south-east), West End (1 mile east), Lightwater (1 mile north-west), Bisley (1 mile south-east) and Penny Pot (2 miles east). Further out, we also cover Guildford (7 miles south-east), Woking (4 miles south-east), Camberley (3 miles west), Farnham (11 miles south-west), Egham (8 miles north-east) and Walton-on-Thames (11 miles east).
Near you in Donkey Town
In Donkey Town, that means homes and buildings near Holy Trinity CofE Primary School and Brentmoor Heath. The nearest railway station is Bagshot station, about 2.3 miles north-west of the centre. Other landmarks nearby include Brookwood Hospital (2.3 miles south-east) and The Museum of The National Rifle Association (1.9 miles south). Not far away are Brookwood Lye.
Towns and villages near Donkey Town
Also in Donkey Town
Leave it or get it looked at?
A few slipped slates can soon lead to wet timbers. Acting quickly normally means less damage overall. In a small place like Donkey Town, homes can be exposed to wind and rain, which finds any gap, and damp in older walls is slow to dry out.
We offer three survey packages: Basic from £150, Standard from £250 and Premium from £400, with VAT included. The price for your roof depends on its size, access and what you’d like to know.
What you get with us
- PI and public liability insurance
- Photos and a written report every time
- Surveys seven days a week
- 5,000+ surveys completed
Read how roof surveys are priced or what we found on two real jobs.
Surveys for landlords and agents in Donkey Town
We also survey roofs for businesses and commercial landlords, including offices, shops and units. Larger roofs take longer, and they’re priced for the size.
Letting agents and landlords in Donkey Town book surveys as well as householders. A report with photographs gives you a clear record of the roof.
FAQs for Donkey Town
Will you come out to Donkey Town?
Yes, smaller places are covered as well as towns. We survey roofs across London and South East England. Let us know about access, parking and anything unusual about getting there as you book.
How do I find out if my home in Donkey Town is listed?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
How long have you been surveying roofs?
More than 5,000 surveys over 20+ years.
Does this replace a RICS home survey?
No. It is a specialist roof survey, not a RICS Level 2 or Level 3 building survey. It focuses on the roof and can sit alongside a RICS survey.
Will you go up on the roof?
Not always. Safety comes first, and fragile or steep roofs cannot always be walked on. Safe viewpoints, the loft and a drone where applicable let us see the rest.
Is this an asbestos survey?
No. We don’t sample or test for asbestos. The report may flag materials that could contain asbestos on buildings built or refurbished before 2000, with a recommendation to have a specialist asbestos surveyor check before it is disturbed.
My storm claim was turned down. What now?
Complain to your insurer first. If you are still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, though we cannot predict the outcome.