Surrey · London and the South East
Storm damage roof report in South Merstham, Surrey
Storm damage roof reports in South Merstham and the rest of Surrey. Surveys run on weekdays, Saturdays and Sundays.
- New damp or leaks inside
- Cowls or aerials dislodged in the wind
- Lifted or missing ridge and hip tiles
Storm damage roof reports for homes and businesses in South Merstham
The Financial Ombudsman looks at three things when it considers a storm damage complaint: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We survey flat roofs, chimney stacks and ridges and hips, and people most often book us about stains appearing after strong winds and damaged gutters and fascias.
Houses in smaller places like South Merstham can stand more in the open, where driving rain gets into any gap at a ridge, verge or flashing. If a leak shows only when the wind is in a certain direction, that is a useful clue. Let us know when it happens when you get in touch. The gutters on the most exposed side can overflow too.
Nothing in the report is left vague: if work is needed, the report says so clearly, and where it can wait, that is said too.
- Where
- South Merstham (RH1)
- Region
- Surrey
- Price
- From £150 inc. VAT
- Report
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
What a survey costs
Survey packages start from £150, with VAT included. The price for your roof depends on:
- The type of building, from a house to a block or an office
- The use of thermal imaging or a drone
- Features like valleys, chimneys, dormers and parapets
- Height and safe access
Prices start from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we’ll tell you which fits.
What to let us know when you get in touch
Getting the details right at the start saves time. It’s useful to include:
- The kind of building and roof involved
- Any deadline, such as an exchange date
- Why you want a survey: buying, a leak, a storm or new work
- Access details, like a loft hatch or a shared roof
Every survey is priced before it is booked, so you know where you stand. Prices start from £150, including VAT. To book, phone 07833 053749 or use the contact form.
Before and after the survey
Nothing here needs a ladder. Our suggestions:
- Tell your insurer about the damage promptly
- Do not go onto the roof to take pictures
- Hold on to fallen pieces of the roof where you can
- Record any water damage in rooms and the loft
Once we have been, the findings are written up with photos. It sets out what is damaged, the likely cause and any signs of older wear. Basic reports arrive within 48 hours, Standard reports in 24 to 48 hours and Premium reports the same day.
Keep gutters and outlets clear so heavy rain can drain away. Overflowing gutters can make storm damage worse.
Landlords, agents and block managers in South Merstham
If the property is let, the agent or a tenant can let us in. Surveys run on weekdays, Saturdays and Sundays, which can make access easier.
We survey roofs for letting agents and landlords as well as homeowners. A written report with photos gives you a clear record of the roof.
Should I look at the roof myself first?
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, which helps when we look at the roof.
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way, and a fall can be serious. That part is for a survey.
Storm damage roof reports around South Merstham
Older buildings may be listed or sit in a conservation area. Historic England’s list shows listed buildings, and the council can say whether a street is in a conservation area. Re-roofing in different materials may need permission there. Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. Horsham stone slab roofs survive on some old buildings in Surrey. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
If you live near a park such as Nutfield Marshes, or anywhere with mature trees, autumn leaves can block gutters and valleys, and an overflowing gutter soon means a wet wall. If you look after a shop, office or commercial unit, for example near The Belfry, finding where water is getting in quickly keeps disruption down. Take an older house close to All Saints': the leak may come from a chimney, a valley or tired lead rather than the covering itself.
South Merstham is about 2 miles north-east of Redhill, in Surrey. Bookings from South Merstham are handled just like any other: a call or an email, a price, then a date. Our Surrey coverage includes South Merstham. There is also a page for Crawley.
Postcode districts we cover here for storm damage roof reports: RH1. Whether your property is on Station Road South, London Road South and Station Road or a nearby road, we can help. Neighbouring places we cover for storm damage roof reports include Merstham (1 mile north), Holmethorpe (1 mile south-west), Gatton (1 mile west), Nutfield (2 miles south-east) and Redhill (2 miles south-west). We also work in nearby towns like Epsom (7 miles north-west), Horley (6 miles south), Ewell (8 miles north-west), Reigate (3 miles south-west), Walton-on-Thames (14 miles north-west) and Caterham (3 miles north-east).
Local landmarks in South Merstham
Typical jobs here are in homes near Merstham Park School, Nutfield Marshes and East Surrey College, among other places. South Merstham has its own railway station: Merstham station. Well-known places in the area include Bletchingley Castle (2.3 miles south-east) and The Belfry (1.7 miles south-west). The countryside around South Merstham includes Colley Hill and Mercers Lake.
Towns and villages near South Merstham
Other services in South Merstham
Honest limits
Some things cannot be seen without opening up the roof, so a survey has limits:
- A price for the repairs
- Areas we can’t see safely
- Acting for you with the insurer
If in doubt, phone 07833 053749 or send us an email and we’ll point you to the right survey before you book. What a survey covers and does not.
What we look at
- Slate and tile slopes
- Ridges and hips
- Chimney stacks
- Flat roofs
- Flashings
- Gutters and fascias
South Merstham questions
Is my home in South Merstham listed or in a conservation area?
For listing, use Historic England’s list; for conservation areas, ask the council. It matters most if you are planning to re-roof in a different material.
Will you come out to South Merstham?
Yes, South Merstham is on our map. A small place gets exactly the same survey as a big one, with the route planned beforehand.
Do you need to get into the loft?
If it’s needed and safe to reach, yes. Inside, we look for damp, staining, gaps and sagging.
Do you survey roofs on blocks of flats?
Yes, if the freeholder or managing agent agrees access. On a shared roof we can only inspect the parts we’re allowed to reach.
Are you loss adjusters?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
Will my insurer pay for an old roof?
Wear and tear is not usually covered. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
Can you put a tarpaulin over the damage?
Emergency cover over a damaged roof should be arranged with a roofer. If it is safe, photograph the damage before it’s covered. Keep receipts in case your insurer asks for them.
What we do, step by step
Where it is relevant and can be reached safely, the loft space is checked as well as the outside. Inside, we look for staining, damp, gaps and signs of movement. The whole visit typically takes an hour or two at most homes, and more on a big or complicated roof. Parking around South Merstham is normally easier than in a town centre, but mention lanes, gates or long drives. On bungalows and lower roofs, much can be seen from ground level, with the loft showing the underside.
- We start with what you’ve seen and any temporary repairs.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- You receive the written report with photographs.
Before the survey
- Let us know about any leaks, stains or damp patches you know of
- Leave a clear route to the loft
- Have any questions written down, so nothing gets missed
How to book
Storm damage roof report starts from £150, including VAT. The exact figure depends on the roof and the package, and you can ring 07833 053749 or use the contact form to find out.