East Sussex · London and the South East
St Helen's Storm Damage Roof Report
Storm damage roof reports across St Helen's, with over 20 years’ experience behind it. You get a clear report with photographs.
- Flashings pulled away from walls or stacks
- Broken or displaced guttering
- Cowls or aerials dislodged in the wind
How we price storm damage roof reports
The price reflects the time and kit the roof needs. The main factors are:
- Building height and the viewpoints available
- The type of building, from a house to a block or an office
- The size of the roof
- Extensions, dormers and garages with roofs of their own
Prices start from £150, including VAT. The final price depends on how big and how high the roof is, how it can be seen safely and which survey you book.
What to let us know when you get in touch
To price your survey accurately, we’ll ask about:
- Pictures of the roof from a safe spot, if you have them
- Where the property is, with the postcode
- Access details, such as a loft hatch or a shared roof
- The type of building and roof, such as pitched or flat
Our price is from £150, including VAT. What you pay depends on the roof’s size, access and the package, and you can phone 07833 053749 or email us to find out.
Storm damage roof reports for homes and businesses in St Helen's
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. If you’ve noticed damaged ridges and hips and lead lifted at abutments, we can find out what’s behind it, whatever the roof.
Houses in smaller places like St Helen's can stand more in the open, where driving rain gets into any gap at a ridge, verge or flashing. If a leak shows only when the wind is in a certain direction, that’s a useful clue. It’s useful to know when and where the water appears. Gutters and downpipes on the exposed side are worth a look as well.
The Standard Survey adds moisture detection, a structural check and a follow-up consultation. The Premium Survey adds thermal imaging, drone inspection where applicable, structural analysis and an in-person consultation.
- Where
- St Helen's (TN34, TN37)
- Region
- East Sussex
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Survey days
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Call
- 07833 053749
- Updated
- 27 October 2026
Questions from St Helen's
Do you cover smaller places like St Helen's?
Yes, we do. We cover the whole of London and South East England, from towns to the smallest villages. Longer journeys are simply planned beforehand.
Does being near the coast affect roofs in St Helen's?
It can do. Within about 2 miles of the sea, as St Helen's is, metal fixings wear faster and gales find any loose ridge or slate.
How do I arrange a storm damage roof report in St Helen's?
Simply phone 07833 053749 or email us with the address. We’ll ask a few questions, confirm the price and agree a date, weekday or weekend.
What do I do if water is coming in?
Emergency cover over a damaged roof should be arranged with a roofer. Take photos from the ground first if it’s safe. Keep receipts in case your insurer asks for them.
Will my insurer pay out if I get a storm damage report?
Only your insurer can decide that. Our report records what is damaged, with photos, and the likely cause, which you can pass to your insurer.
Is this an asbestos survey?
No. We don’t sample or test for asbestos. Where a material might contain it, such as old cement sheets on a building from before 2000, the report flags it.
How experienced are you?
We have more than 20 years’ experience and have carried out more than 5,000 surveys.
Places near St Helen's
Other services in St Helen's
What happens if roof problems are left?
Before temporary repairs, photograph the damage from the ground if it is safe. That keeps a record of how it looked. Homes in smaller places like St Helen's can face more weather, so a loose ridge or verge soon lets rain in. Each storm lifts it a little further, and water follows.
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, from £400 including VAT. We can help you choose the package that fits what you’d like to know.
Why us?
- Independent findings on the roof’s condition
- Satisfaction rate of 98%
- Over 5,000 surveys carried out
- Drone and thermal imaging surveys available
How it works
The visit has one job: to look at the roof as closely as is safe and record what we find. Notes and photos go into the written report. It typically takes about 1–2 hours at a house, and longer if the damage is spread across a large roof. Some parts of a survey depend on the weather, so a visit to St Helen's is booked with the forecast in mind: drone flights and thermal imaging need the right conditions, while a look from the ground and the loft can go ahead in most weather.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
How to prepare
- Have keys ready for side gates, garages or roof access doors
- If the roof is shared, arrange access with whoever manages the building
- Dig out any old roof reports or invoices
Arrange a survey
Unsure which package suits your roof? It is easiest to ring 07833 053749 or email us and describe the roof and what’s worrying you. We’ll talk you through the options and what they cost.
Related advice
Different roofs, different checks
Clay and concrete tiles
A missing tile lets rain reach the underlay. Each gap is recorded with a photo.
Flat roof coverings
On flat roofs, storms can lift edges and tear membranes. We record any damage and where it is.
Can I check my roof myself?
You can learn a lot from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please do not climb up for a closer look.
It is useful to keep a record: dates of leaks, photos from the ground and any work done on the roof. Send it with your enquiry.
When to book a survey in St Helen's
Others book after an insurer has queried a claim. An independent report gives you another view of the roof. What happens next is up to the insurer.
Here are some of the things we see frequently:
- Flat roof edges peeled back
- Loose or broken chimney pots and cowls
- Damage from fallen branches or debris
- Loose or torn flashings
Living close to Old Roar Gill and Coronation Wood is pleasant, but mature trees mean leaves in gutters and valleys each autumn.
Before booking any roof surveyor
- When you will get the report
- Whether the loft space is looked at, where there is one
- What experience they bring
- What follow-up you get after the report
Storm damage roof reports in St Helen's: local notes
St Helen's lies within about 2 miles of the sea, where storms can bring strong gusts off the sea. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. What can be done to an older roof may depend on listing or a conservation area. The council is the place to check, along with Historic England’s list, ideally before any re-roofing is planned.
For landlords with property near Ore station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused. Take an older house close to St Peter & St Paul: water on an older roof tends to find its way in at the lead, the valleys or the chimney.
St Helen's is about 1 mile north-east of Hastings, in East Sussex. Houses, flats, blocks and commercial buildings in St Helen's can all book storm damage roof reports, with a written report and photographs every time. St Helen's is one of the places in East Sussex we cover. You can also see our page for Maidstone.
Here we cover the TN34 and TN37 postcode area for storm damage roof reports. Whether your property is on Park Avenue, Keppel Road and Down's Road or a nearby road, we can survey it. We also cover the places around St Helen's: Blacklands (1 mile south), Hastings (1 mile south-west), Silverhill (1 mile south-west), Belmont (1 mile south-east) and Hollington (1 mile west). Larger places within reach include Eastbourne (14 miles south-west), Bexhill-on-Sea (5 miles west), Hailsham (14 miles west), Polegate (15 miles west), Old Town (15 miles south-west) and Heathfield (15 miles north-west).
Around St Helen's
Around St Helen's, our work takes us to homes and buildings near William Parker Sports College, University School and The Duke pub. For rail, the closest station is Ore station, about 0.8 miles south-east of the centre. Well-known places in the area include Priory Meadow Shopping Centre (1.2 miles south) and Hastings Old Town Hall Museum (1.3 miles south-east). Green spaces nearby include Church Wood and Robsack Wood and Senlac Hill.