Kent · London and the South East
The Moor Storm Damage Roof Report
Storm damage roof reports around The Moor, with findings in writing and pictures to back them up. Weekday and weekend visits available.
- Slipped or missing slates or tiles
- Damaged flat roof membrane
- Ridge tiles that have come loose
Why get it checked now?
With an independent report, you have something specific to show your insurer. It records the damage and what seems to have caused it, so you are not relying only on your own photos. In a small place like The Moor, homes can be exposed to wind and rain, which finds any gap, and older walls, once damp, take a long time to dry.
Every price we give includes VAT, and the written report is part of the package. Storm damage roof report starts from £150, including VAT. Size, height and access decide where your roof falls.
Why book us in The Moor
- More than 20 years surveying roofs
- 5,000+ surveys completed
- Satisfaction rate of 98%
- Drone flown under a CAA Flyer ID and Operator ID
Take a look at what a roof survey costs and two real surveys.
Storm damage roof report in The Moor
After a storm, safety comes first. Take photos from ground level or from windows, and don’t climb onto the roof. Emergency temporary protection, such as covering an opening, is a job for a roofer. We then record the damage in a report you can pass to your insurer. Hold on to receipts for anything you pay for. We are often asked to look into new damp or leaks inside and damage from fallen branches or debris, across gutters and fascias, flashings and flat roofs.
Roofs in small places like The Moor often stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Location
- The Moor (TN18)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Survey days
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Leaks and storm damage in The Moor
With Great Dixter about 4.8 miles south-east, The Moor sits in an area with a long building history. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. The covering and its details give the first clues when tracing where water is coming from.
For landlords with property near Etchingham station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused. If you live near a park such as Collingwood Nature Reserve, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls.
The Moor is about 12 miles north of Hastings, in Kent. The Moor is one of many places we visit across Kent, for homes and businesses alike. Our Kent coverage includes The Moor. You can also see our page for Maidstone.
We work across the TN18 postcode area for storm damage roof reports. We cover properties on The Moor, Pipers Lane and The Chestnuts. If you are just outside The Moor, we cover Hawkhurst (1 mile north-east), Little Conghurst (1 mile east), Pipsden (1 mile north-east), Four Throws (1 mile east) and Beal's Green (1 mile north). We also work in nearby towns like Royal Tunbridge Wells (12 miles north-west), Tonbridge (15 miles north-west), Paddock Wood (11 miles north-west), Tenterden (8 miles east), Southborough (13 miles north-west) and Park Wood (14 miles north).
Near you in The Moor
We work in homes and buildings around Collingwood Nature Reserve, The Eight Bells Hotel and Hawkhurst Church of England Primary School and the streets around them. The Moor’s nearest station is Etchingham station, about 3.3 miles south-west of the centre. Other landmarks nearby include Ticehurst House Hospital (4.6 miles west).
Roof by roof
Chimney stacks
Stacks with existing defects tend to suffer more in storms. Our report notes recent damage and older defects.
Slate roofs
Natural slate can last 100 years or more, but the nails often fail first. The report records whether slipped slates look like storm damage or older wear.
FAQs for The Moor
Does a conservation area affect roof work in The Moor?
We cannot confirm that for you, but Historic England’s list and your council can. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
Do you cover The Moor?
We do. Every survey there gets the same written report with photos.
How do I book a survey in The Moor?
It is easiest to phone 07833 053749 or email us. Tell us the address and a little about the roof. We survey on any day of the week.
Can you survey at the weekend?
We survey on any day from Monday to Sunday, during the day, which suits people who work during the week. Just say which days work for you.
My storm claim was turned down. What now?
Raise it with your insurer first. The Financial Ombudsman Service may look at it if that doesn’t resolve it. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
What do I do if water is coming in?
Call a roofer for emergency temporary protection. If it is safe, photograph the damage before it is covered. Keep receipts in case your insurer asks for them.
Is this a RICS survey?
No. We’re experienced roof surveyors, and our survey covers the roof rather than the whole building. For the rest of the building, a RICS home survey is a separate job.
Also in The Moor
Common roof problems in The Moor
Roofs that were already worn are more likely to suffer in a storm. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. We record recent damage alongside older defects.
It is worth booking a survey if you’ve seen:
- New damp or leaks inside
- Damaged flat roof membrane
- Gaps where slates or tiles have gone
- Roofs hit by falling trees
For site and facilities teams at buildings such as Marlborough House School, on a building that size, finding the source of a drip means looking well beyond the stain.
Questions to ask before you book
- Their track record with similar roofs
- Their drone registration, if they fly one
- Whether you get a written report with photos
- Their insurance cover
What a storm damage roof report doesn’t cover
Our findings are based on what we can see safely on the day, so some things are outside what a survey can do:
- Areas we cannot see safely
- The work of a loss adjuster appointed by your insurer
- The outcome of a claim
If you are not sure which survey you need, call 07833 053749 or send us an email and we’ll give you a straight answer before booking. What our survey covers.
Roofs we survey in The Moor
- Flat roofs
- Chimney stacks
- Slate and tile slopes
- Flashings
- Gutters and fascias
- Ridges and hips
Tips from our surveys
Nothing here needs a ladder. Our suggestions:
- Look at what your policy says about wear and tear
- Note the date and time you first saw the damage
- Take photos of stains and damp inside
- Hold on to fallen pieces of the roof where you can
Questions about the findings are always welcome. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
Keep the roof in good order between storms. Have loose slates, tiles and flashings seen to promptly.
What happens on the day
We do not take risks to get a closer look. We inspect what can safely be seen, and anything we can’t see is noted in the report. The survey normally takes roughly 1–2 hours at most homes; commercial roofs usually need 3–4 hours. Somewhere as small as The Moor, access is often the only tricky part. Let us know about outbuildings, past repairs and any leaks you’ve noticed. Visits can be on weekdays, Saturdays or Sundays.
- First we go through when the storm hit and what you’ve noticed.
- We look at the roof from wherever it’s safe.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- We send you the report by email for your insurer.
Getting ready for the survey
- Tell us about parking before the day
- Gather any invoices or paperwork from past roof work
- Jot down any questions you want answered
How to book
We survey roofs on weekdays, Saturdays and Sundays. To arrange a day that suits you, ring 07833 053749 or send us an email with the address and the days you’d prefer.