Kent · London and the South East
Roof Leak Investigation in The Moor
Tracing where water is getting into your roof for The Moor, from an experienced roof surveyor. You get a clear written report with photographs.
- Damp ceilings under a flat roof
- Water that shows only in certain storms
- Drips in the loft during heavy rain
About our roof leak investigation in The Moor
Moisture readings and thermal imaging are used where they’re useful. Moisture detection confirms where timbers, plaster or insulation are damp. A thermal camera shows patterns of temperature rather than water, so we confirm what it suggests with moisture readings. Moisture detection is included in the Standard Survey, and thermal imaging in Premium. The best thermal results come after a sunny day, with a dry roof and little wind. We survey rooflights and dormers, valleys and parapet gutters and flat roof details, and the problems we’re asked to look at most are ceiling stains that grow after rain and damp ceilings under a flat roof.
Roofs in small places like The Moor often stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
The report is written in plain words, so it makes sense without any roofing background. Photographs show what each point refers to.
- Place
- The Moor (TN18)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Last updated
- 27 October 2026
What we look for on each type of roof
Chimney stacks
Our chimney check is a visual inspection of the stack, and it is not a flue or gas safety check.
Parapet and box gutters
Linings, joints and outlets are inspected wherever it is safe.
Rented homes, blocks and businesses
Where a roof is shared: we need access agreed with the building owner or managing agent. Mention it when you contact us and we will plan the survey around it.
If you own several properties, you can book surveys for several addresses. To discuss a number of properties, call 07833 053749 or drop us an email.
What we do, step by step
We work from the outside in: outside views come first, then the loft space if there is safe access. In total, it takes an hour or two for most homes, though a hard-to-trace leak can take longer. Around The Moor, older homes can have small or awkward roof spaces, so it is useful to know whether there is a loft hatch and how easy it is to reach. Only areas that can be reached safely are inspected.
- We start with your notes and photos of the leak.
- We examine the damp area and the rooms near it.
- From the roof space, we trace the water’s route where there is safe access.
- Outside, we check flashings, valleys, chimneys, gutters and flat roof details from every safe vantage point.
- We email a written report showing where the water most likely gets in.
Preparing for the visit
- Leave side gates unlocked
- Tell us about parking before the day
- Clear the way to the loft hatch
Booking a survey
Booking is simple: just call 07833 053749 or use the contact form, let us know about the property and we will explain which survey suits. The price is agreed up front.
Advice
DIY checks: what’s safe
After strong wind, take a look from the pavement or garden: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Leave anything above ground level to a survey.
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way. That’s where a survey comes in, using safe viewpoints and a drone where it applies.
Do you need a roof leak investigation in The Moor?
A chimney stack has lots of places for rain to get in. Water can enter through crumbling mortar, cracked flaunching, worn flashings or uncapped pots. It can show up on the chimney breast, nearby ceilings or in the loft space.
It is worth booking a survey if you’ve seen:
- Leaks that appear only in driving rain
- Brown rings on upstairs ceilings
- Leaks below a flat extension roof
- Damp patches next to the stack
If you live in an older home near Church of St Laurence, old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Choosing a roof surveyor
- What the survey won’t cover
- Whether the price includes VAT
- Whether the inside of the roof is included
- How much experience they have with roofs like yours
The Moor: your questions answered
How do I find out if my home in The Moor is listed?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you’re planning to re-roof in a different material.
Do you cover The Moor?
Yes, The Moor is one of the places we work. The survey and report are the same in The Moor as anywhere else, and visits run on weekdays and weekends.
How fast do I get the report?
It depends on the package: the Basic Survey report arrives within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey the same day. The report is emailed to you.
How do I book a survey in The Moor?
The quickest way is to phone 07833 053749 or send us an email. Let us know the address and a little about the roof, and we’ll take it from there. We survey seven days a week.
What should I do before you arrive?
Clear the loft hatch so we can get into the loft space. Gather any photos and notes about when it leaks, plus details of past repairs. In the meantime, catch the water and keep it clear of lights and sockets.
Can every leak be traced?
Not always, and we’ll be honest about that. Water can travel a long way, and some leaks only show in particular storms. Where the source isn’t certain, we list the likely routes in order.
Does someone need to be in?
Not always. If we only need the outside, we can agree that beforehand, but the loft and any rooms with damp need someone to let us in.
Places near The Moor
Other services in The Moor
Wind, rain and roofs in The Moor
Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Knowing the roof type helps narrow down where water may be getting in. About 4.8 miles south-east lies Great Dixter, a reminder of how long the area around The Moor has been built on. On older houses around here, roofs often carry the marks of earlier repairs, from replaced slates to new lead.
Anyone responsible for a site like Marlborough House School will know that water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot. If you live near a park like Collingwood Nature Reserve, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls.
The Moor is about 12 miles north of Hastings, in Kent. In The Moor, as across Kent, every roof gets the same careful survey. Across Kent, we cover The Moor and the places around it. You can also see our page for Maidstone.
Postcode districts we cover here for roof leak investigations: TN18. If you need a roof leak investigation at a property on The Moor, Pipers Lane and The Chestnuts or anywhere close by, we can survey it. We also cover Hawkhurst (1 mile north-east), Little Conghurst (1 mile east), Pipsden (1 mile north-east), Four Throws (1 mile east) and Beal's Green (1 mile north). Within a short drive, we also cover Royal Tunbridge Wells (12 miles north-west), Tonbridge (15 miles north-west), Paddock Wood (11 miles north-west), Tenterden (8 miles east), Southborough (13 miles north-west) and Park Wood (14 miles north).
Local landmarks in The Moor
We work in homes and buildings around Collingwood Nature Reserve, The Eight Bells Hotel and Hawkhurst Church of England Primary School, among other places. The closest station to The Moor is Etchingham station, roughly 3.3 miles south-west. Other landmarks nearby include Ticehurst House Hospital (4.6 miles west).
When you need someone else
Our survey isn’t a RICS Level 2 or Level 3 survey, a structural engineer’s report or an asbestos survey. It also has these limits:
- Plumbing leaks that look like roof leaks
- Leaks that only appear in weather we cannot recreate
- The repair itself (the investigation finds and reports the cause)
If you are not sure which survey you need, call 07833 053749 or send us an email and we’ll give you a straight answer. What our survey covers.
What this survey covers
- Valleys and parapet gutters
- Flat roof details
- Slate and tile slopes
- Rooflights and dormers
- Lead flashings
- The roof space
- Chimney stacks