Kent · London and the South East
Thermal Roof Survey in The Moor
Find out what’s going on with the roof before you decide what to do next. Thermal roof surveys in The Moor.
- Leaks that are hard to trace
- Patches of heat loss across the roof
- Thin or uneven insulation in the roof
Signs you need a thermal roof survey in The Moor
Building owners and managing agents use thermal surveys to plan work on larger flat roofs. Patterns can point to wet areas and show which parts look sound, so moisture readings can be targeted.
Problems we come across often include:
- Damp around chimneys and parapets
- Wet insulation beneath the membrane
- Patches of heat loss across the roof
- Damp around roof outlets and upstands
Take a building like Marlborough House School: a drone or thermal camera can show a large roof in a single visit.
Questions to ask before you book
- Whether the loft is part of the inspection
- What experience they bring
- Are they insured for the work?
- What the survey will not cover
How a thermal roof survey works in The Moor
Wet insulation under a flat roof covering holds heat for longer than dry. That means a wet area can show up as a different temperature from the rest of the roof. This can give an idea of how far water has travelled beneath the membrane, which is hard to judge by eye. We then check those areas with moisture readings. We are frequently asked to look into leaks far from where the stain appears and wet insulation beneath the membrane, across loft conversions, insulated roof spaces and commercial roofs.
In a small place like The Moor, open ground can mean strong wind. A small drone cannot fly safely in strong wind or a downpour, and thermal imaging works best with little wind. The visit is planned around the forecast, along with the journey and access. If the day turns windy or wet, the visit can be moved.
Nothing in the report is left vague: where something needs attention, it says so plainly, along with how urgent it is.

- Location
- The Moor (TN18)
- Region
- Kent
- Cost
- From £400 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
Thermal roof surveys in The Moor: local notes
If your survey includes the drone, we check the Drone Safety Map for restrictions before flying. About 4.8 miles south-east lies Great Dixter, a reminder of how long the area around The Moor has been built on. If your home is one of the older ones, expect a mix of original materials and later repairs on the roof, and the council can say whether a home is in a conservation area.
If you live in an older home near Church of St Laurence, tall stacks and steep slopes are easier to judge with close-up aerial photos than from the pavement.
The Moor is about 12 miles north of Hastings, in Kent. The Moor is one of many places we visit across Kent. Our Kent coverage includes The Moor. Our Maidstone page covers surveys nearby.
Surveys in TN18 work the same way as everywhere else we cover. Local streets include The Moor, Pipers Lane and The Chestnuts, and we cover them all. Neighbouring places we cover for thermal roof surveys include Hawkhurst (1 mile north-east), Little Conghurst (1 mile east), Pipsden (1 mile north-east), Four Throws (1 mile east) and Beal's Green (1 mile north). Further out, we also cover Royal Tunbridge Wells (12 miles north-west), Tonbridge (15 miles north-west), Paddock Wood (11 miles north-west), Tenterden (8 miles east), Southborough (13 miles north-west) and Park Wood (14 miles north).
Landmarks near The Moor
Locally, jobs take us to homes and businesses close to Collingwood Nature Reserve, The Eight Bells Hotel and Hawkhurst Church of England Primary School. The Moor’s nearest station is Etchingham station, about 3.3 miles south-west of the centre. Well-known places in the area include Ticehurst House Hospital (4.6 miles west).
Landlord and commercial surveys in The Moor
Letting agents often book on a landlord’s behalf, with the report sent to whoever needs it. We agree a time with the tenant beforehand.
Freeholders and residents’ companies use a roof report to plan and budget.
What happens on the day
We will ask a few questions first, about the roof’s history, any leaks and past repairs. Then the inspection itself takes roughly 1–2 hours at a house, including the thermal images, and around 3–4 hours for a commercial roof. Older roofs in small places like The Moor can have low, tight loft spaces, so it helps to know whether there is a loft hatch and how easy it is to reach. We only go where it is safe.
- First we discuss the roof, any damp and the forecast for the visit.
- The roof is inspected visually from safe positions.
- Thermal images are taken across the roof and, where there’s safe access, in the loft.
- We take moisture readings where the images suggest a problem.
- Each image is set beside a normal photo and explained in the report.
Preparing for the visit
- Find any records of previous roof work
- Make a note of anything you’d like us to look at
- Keep pets in another room
Book a survey
Prices start from £400, including VAT. What you pay depends on the roof’s size, access and the package, and you can phone 07833 053749 or drop us an email to find out.
Advice
Leave it or get it looked at?
For buyers, a thermal survey adds detail that a visual inspection cannot give. Finding hidden moisture before exchange gives you facts to raise with the seller. Outbuildings and barns around The Moor are easy to forget, but a failed roof there can spoil what’s stored inside. A quick look before winter can save a lot.
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, which starts from £400, inc. VAT. We can help you choose the package that fits what you want to find out.
Why us?
- Drones and thermal imaging where applicable
- 98% customer satisfaction
- CAA-registered drone operator (Flyer ID and Operator ID)
- More than 20 years surveying roofs
Take a look at our cost guide and what we found on two real jobs.
Other services in The Moor
Your questions about thermal roof surveys in The Moor
Will you come out to The Moor?
Yes, we do. Our area covers London and South East England, from towns to the smallest villages. The journey is planned ahead, so it helps to know about access.
Is my home in The Moor listed or in a conservation area?
We can’t confirm that for you, but Historic England’s list and your council can. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Do I have to be there for the survey?
Someone needs to let us in if we are looking inside or in the loft. Access is agreed with you when you book.
Is this an asbestos survey?
No. Our report may flag materials that could contain asbestos, but confirming it is a job for a specialist asbestos surveyor. Buildings built or refurbished before 2000 may contain it.
Can you do a thermal survey in any weather?
The weather makes a real difference. It works best after a sunny day, with a dry roof surface and little wind. Rain and strong wind can make the images less clear, so we discuss the forecast when booking.
What does the report include?
It explains what we saw, what it means and what we’d suggest, with photos throughout. It also says if any part of the roof couldn’t be seen safely.
Will you photograph what you find?
Yes. Photographs are taken throughout the survey, and they go into the written report.
When you need someone else
Without opening up the roof, some things stay hidden, so a survey has limits:
- A formal energy assessment
- Clear results when the conditions on the day are poor
- A structural engineer’s assessment
If in doubt, phone 07833 053749 or use the contact form and we’ll recommend the right survey before you book. What a survey covers and does not.
What this survey covers
- Pitched roof slopes
- Flat roofs
- Loft conversions
- Insulated roof spaces
- Commercial roofs
- Ceilings below the roof
How the survey changes by roof type
Felt and asphalt flat roofs
Felt and asphalt sit tight to the layers below, which often helps the camera pick up differences. We confirm any patterns with moisture readings.
Pitched slate and tile roofs
Inside the loft space, thermal images can help with damp around stacks, valleys and roof windows. We check any patterns with moisture readings.