Kent · London and the South East
Storm Damage Roof Report in Tonge
We take a careful look at the roof at your property in Tonge, with photographs and a written report.
- Loose or torn flashings
- Gutters pulled loose in the wind
- Stains appearing after strong winds
About our storm damage roof report in Tonge
If your roof has been damaged, stay safe first. Take photos from the ground or from windows, and do not climb onto the roof. Emergency temporary protection, such as covering an opening, is a job for a roofer. Our report records the damage so you have an independent record to give your insurer. Keep receipts for any emergency work. We survey flat roofs, ridges and hips and flashings, and common reasons people get in touch are slates and tiles blown off the roof and water coming in after the storm.
Being in a small place like Tonge makes no difference to how a leak or storm damage is looked at: we simply plan the journey and access ahead. It helps to know where the water appears, in what weather, and what you’ve seen outside, along with any repairs done before. If you have photos of the water coming in, they help as well.
The written findings come by email, easy to pass on to a roofer, an agent or an insurer. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Location
- Tonge (ME9)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
Practical tips
Getting the most from a storm damage roof report starts before we arrive and carries on afterwards. Some tips:
- Look at what your policy says about wear and tear
- Report the damage to your insurer as soon as you can
- Do not go onto the roof to take pictures
- Take photos of stains and damp inside
After the visit, we write up the report with photographs of each area of damage. It covers the damage, its likely cause and any older defects. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Keep the roof in good order between storms. Fix slipped slates, loose ridges and lifted flashings when you spot them.
Also near Tonge
What else we do in Tonge
What we do, step by step
Before we start, let us know why you’ve booked: a purchase, a leak, a storm, new work or simply peace of mind. It helps us focus on what matters most to you. Most visits take about 1–2 hours at a house, and longer if the damage is spread across a large roof. Cottages and farmhouses around Tonge frequently have roofs at several levels, with lean-tos and outbuildings attached. Each part is looked at from wherever it can safely be seen, and anything we cannot see is noted.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- We view the roof from wherever it can safely be seen, including the loft where there is access.
- We photograph and record every area of damage we can see.
- The likely cause is recorded, along with any evidence of older wear.
- You get a written report you can pass to your insurer.
How to prepare
- If you’re buying, check with the agent that we can get in
- For flats, check roof access has been agreed
- Unlock side gates and any roof access doors
Book a survey
Our price is from £150, including VAT. The exact figure depends on the roof and the package, so phone 07833 053749 or send us an email with the details.
Advice
Why get it checked now?
If the damage is partly wear and tear, it’s better to know. We record storm damage and older defects, so there are no surprises later. Older cottages and farmhouses around Tonge can have roof timbers that have been there a very long time, where water from a failed roof can cause rot if it’s left.
A Basic Survey starts from £150, inc. VAT. The Standard Survey starts from £250 and the Premium Survey from £400, both inc. VAT. We confirm the price for your roof before booking.
What you get with us
- Drones and thermal imaging where it applies
- Professional indemnity and public liability insurance
- A report with photographs
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
Take a look at what a roof survey costs or two real surveys.
DIY checks: what’s safe
A DIY look is useful, but it is not a survey. From ground level, valleys, flashings and the backs of chimneys are frequently out of sight.
What you can’t do safely is get up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That’s where a survey comes in.
Wind, rain and roofs in Tonge
Tonge is within about 1 mile of the coast. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. Before planning roof work on an older home, find out whether it’s listed or in a conservation area. Changes that affect a listed building’s special interest need listed building consent, and councils can also use Article 4 directions to control changes in conservation areas.
The streets around a church such as Church of St Giles are often among the oldest in a place, and if your home is one of the older ones nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney. Take a building like Sittingbourne Community College: water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Tonge is about 2 miles east of Sittingbourne, in Kent. Houses, flats, blocks and commercial buildings in Tonge can all book storm damage roof reports. Our area takes in places right across Kent, large and small. We also survey roofs in Maidstone.
We cover every part of ME9 for storm damage roof reports and the streets around it. Close by, we survey roofs in Tonge Corner (1 mile south), Milton Regis (1 mile west), Murston (1 mile south-west), Radfield (1 mile south) and Kemsley (2 miles west). Larger places within reach include Maidstone (12 miles south-west), Ashford (15 miles south), Canterbury (14 miles east), Whitstable (11 miles east), Faversham (5 miles south-east) and Herne Bay (15 miles east).
Landmarks near Tonge
Locally, jobs take us to homes and businesses close to Milton Creek Country Park, among other places. The closest station to Tonge is Teynham station, about 1.7 miles south-east. Other landmarks nearby include Dolphin Sailing Barge Museum (1.6 miles west) and Castle Rough (1.3 miles north-west).
Signs you need a storm damage roof report in Tonge
A storm frequently finds a roof’s existing weak spots. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. Our report notes both the storm damage and any older wear.
It’s worth booking a survey if you’ve seen:
- Gaps where slates or tiles have gone
- Water coming in after the storm
- Ridge tiles that have come loose
- Broken or displaced guttering
For landlords with property near Teynham station, a tenant living with a leak needs the cause found, not just the stain painted over.
What to check before booking
- How they plan to inspect the roof safely
- Do they have a CAA Flyer ID and Operator ID for drone work?
- How soon the report will arrive
- What insurance they carry
What this survey can’t tell you
A survey is a proper look at the roof, but it can’t do everything. The main limits are:
- A price for the repairs
- Areas we cannot see safely
- Your insurer’s view of the claim
If you’re not sure which survey you need, ring 07833 053749 or drop us an email and we will give you a straight answer before you book. What our survey covers.
Roofs we survey in Tonge
- Chimney stacks
- Flat roofs
- Ridges and hips
- Flashings
- Gutters and fascias
- Slate and tile slopes
Questions from Tonge
Does a conservation area affect roof work in Tonge?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Will you come out to Tonge?
We do. Villages and rural addresses get the same survey as a town house, with the route planned beforehand.
Do you use drones?
Where it helps and the rules allow, yes. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and the airspace and weather are checked before every flight.
Does someone need to be in?
Someone needs to let us in if we are looking inside or in the loft. Access is agreed with you when booking.
Will my insurer pay for an old roof?
Wear and tear is not normally covered. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
What if my insurer declines the claim?
The first step is a complaint to your insurer. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, but we can’t say how it will turn out.
Is this a RICS survey?
No. We look at the roof, not the whole building, and it isn’t a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.