Surrey · London and the South East
Norwood Hill Thermal Roof Survey
Thermal imaging to find moisture and heat loss patterns in a roof in Norwood Hill, carried out by an experienced roof surveyor. Every survey comes with a written report and photos.
- Damp around roof outlets and upstands
- Cold spots on ceilings under the roof
- Stains that keep coming back
DIY checks: what’s safe
It helps to keep a record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry, as it helps us focus the survey.
If you have a loft with safe access, take a look inside. Take a torch and only step on boards or joists, and look for staining, damp timber or daylight coming through.
Thermal roof survey in Norwood Hill
On a flat roof, wet insulation holds heat longer than dry insulation. That means a wet area can show up as a different temperature from the rest of the roof. This can give an idea of how far water has travelled beneath the membrane, which is hard to judge by eye. We then check those areas with moisture readings. If you are worried about damp patches with no obvious cause and missing or slipped insulation, we can find out what’s behind it, on loft conversions, pitched roof slopes and commercial roofs alike.
Somewhere as small as Norwood Hill, older roofs are frequently steep and partly hidden by trees or outbuildings. Close-up drone photos and thermal images help show what can’t be reached safely. Weather and airspace are looked at ahead of the visit. Older roofs with steep slopes and tall chimneys are where the extra view helps most.
The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Place
- Norwood Hill (RH6)
- Wider area
- Surrey
- Prices
- From £400 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Monday to Sunday, daytime
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Thermal roof surveys in Norwood Hill: local notes
Norwood Hill is inside, or right on the edge of, the flight restriction zone around Gatwick Airport. Where the drone is part of the survey, we ask the airport for permission first, and only fly if it is given. Listing and conservation areas can both shape what roof work is allowed on an older home. Your council and Historic England’s list will tell you where you stand, before anyone quotes for re-roofing.
In and around Norwood Hill, as anywhere, a roof is easiest to deal with when its problems are found early. Around Norwood Hill, each roof gets the same safe, thorough look, and the findings in plain words.
Norwood Hill is about 2 miles west of Horley, in Surrey. Houses, flats, blocks and commercial buildings in Norwood Hill can all book thermal roof surveys. Norwood Hill is one of the towns and villages in Surrey where we work for thermal roof surveys.
Every address in RH6 is covered for thermal roof surveys, from the main roads to the quietest streets. Nearby, we also carry out thermal roof surveys in Nalderswood (1 mile north-west), Charlwood (2 miles south), Cudworth (2 miles south-west), Parkgate (2 miles west) and Russ Hill (2 miles south). We also work in nearby towns like Epsom (11 miles north), Redhill (5 miles north-east), Ewell (12 miles north), Reigate (4 miles north), Caterham (9 miles north-east) and Dorking (6 miles north-west).
Around Norwood Hill
Locally, jobs take us to homes and businesses close to Edolph's Copse, among other places. The closest station to Norwood Hill is Horley station, about 2.8 miles east of the centre. Nearby you will also find Reigate Castle (4.2 miles north) and Langley Green Hospital (3.6 miles south-east). Open spaces near Norwood Hill include Reigate Heath.
Practical tips
A little preparation and a few simple habits help. Some pointers:
- Photograph damp patches with the date
- Clear a path to the loft hatch before we arrive
- Heat the home normally on the days before
- Don’t climb onto the roof to look for leaks yourself
If you’re buying, the report gives you specific points to raise with the seller or agent. It’s your decision how to use it, whether that is asking for work or discussing the price.
Have small defects in the covering fixed early. Once water gets under a membrane, it can travel far before it appears inside.
The survey, step by step
Every visit follows the same pattern: we listen to what’s been worrying you, inspect the roof from each safe vantage point, photograph what we find and record our findings for the written report. Most visits take an hour or two at a typical home, and about three to four hours for a commercial roof. In a hamlet or village like Norwood Hill, a postcode does not always lead to the right gate, so a few directions, or a note of a nearby landmark, help us arrive on time. After that, the survey runs as it would anywhere.
- We start by discussing the roof, any signs of damp and how the weather may affect the images.
- The roof is inspected visually from safe viewpoints.
- We take thermal images of the roof to pick up temperature patterns.
- We check the patterns that stand out with moisture readings where there’s safe access.
- You get a report with thermal images, photographs and our recommendations.
How to prepare
- Note where any stains or damp appear
- Gather any invoices or paperwork from past roof work
- If it isn’t your property yet, arrange access through the agent
Getting a price
Most bookings start with a short call: call 07833 053749 or use the contact form, and we’ll ask about the building and what you need. The price is agreed before a date is set.
Read more
Towns and villages near Norwood Hill
Other services in Norwood Hill
Roof by roof
Single-ply and EPDM roofs
Many single-ply and EPDM roofs sit on insulation boards. If water gets under them, thermal imaging can suggest which boards are wet.
Loft insulation
From inside the loft, thermal imaging can show gaps in insulation and cold spots. We look where there is safe access.
What this survey cannot tell you
Our survey is not a RICS Level 2 or Level 3 survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- Insulation values or heat loss calculations
- Hidden layers that need to be opened up to check
- Confirming water without moisture readings
If in doubt, call 07833 053749 or drop us an email and we will suggest the right survey before booking. What a survey covers and does not.
Roofs we survey in Norwood Hill
- Commercial roofs
- Pitched roof slopes
- Flat roofs
- Loft conversions
- Ceilings below the roof
- Insulated roof spaces
Your questions about thermal roof surveys in Norwood Hill
How do I find out if my home in Norwood Hill is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Will you come out to Norwood Hill?
Yes. Norwood Hill is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and the South East. Let us know about access, parking and anything unusual about getting there when you book.
When does the report arrive?
Each package has its own report time. Basic is within 48 hours, Standard is 24–48 hours and Premium is the same day. If you have a deadline, such as an exchange date, tell us when you book.
Is it a structural engineer’s report?
No. We point out what can be seen, such as sagging or deflection, but we don’t carry out calculations or give an engineer’s opinion. Where an engineer is needed, we say so in the report.
Do you carry out surveys on Saturdays and Sundays?
We survey seven days a week: weekdays, Saturdays and Sundays. Just let us know the days that suit you.
Do I have to be there for the survey?
Not necessarily. If we only need the outside, we can agree that ahead of time, but the loft and any rooms with damp need someone to let us in.
How long does the survey take?
Time on site depends on the roof; most visits take roughly 1–2 hours at a house, including the thermal images, and around 3–4 hours for a commercial roof. The written report follows by email.
Rented homes, blocks and businesses
Surveys can also be booked by buyers’ agents acting for a client. Reports are emailed, so they’re easy to pass on.
Letting agents can arrange access with tenants. Surveys run on any day of the week, which can make access easier.