Surrey · London and the South East
Burstow Roof Leak Investigation
Get a clear view of the leaking roof at a property in Burstow. We visit on weekdays and at weekends.
- Water through the ceiling under a flat roof
- Drips from nail tips in a cold loft
- Ceiling stains that grow after rain
How a roof leak investigation works in Burstow
Some leaks only appear in certain weather. Driving rain from one direction, melting snow or a gutter that overflows in a downpour can all set it off. Telling us when it happens helps a lot and so do photos. Even on a dry day, a leak usually leaves clues: stained timbers, tide marks and damp underlay. Moisture readings show where materials are still wet. We survey flat roof details, the roof space and chimney stacks, and the problems we are asked to look at most are damp on a chimney breast and damp ceilings under a flat roof.
Many homes in small places like Burstow face open ground, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A record with photos is useful if you need to show the damage to anyone else.
After the visit, you get a report with photos, emailed to you. It sets out the condition of the leaking roof, any defects and our written recommendations.
- Place
- Burstow (RH6)
- Wider area
- Surrey
- Price
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- When we survey
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
How the survey works
We’ll ask a few questions first, about the roof’s history, any leaks and past repairs. Then the inspection itself takes about one to two hours for a house, and more on a big or complicated roof. For a village or hamlet like Burstow, the journey is planned beforehand: tell us about narrow lanes, gates, long drives and where we can park. The roof is looked at from ground level, from windows, from the loft where there is safe access and from the roof where it’s safe.
- We start with what you’ve seen: where the stain is and when it gets worse.
- Inside, we check the damp area and the roof space above it.
- We check the likely entry points outside, like flashings, valleys, chimneys and gutters.
- We use moisture detection, and thermal imaging where it is useful.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Before we arrive
- Tell us about any leaks, stains or damp patches you know of
- Buyers: confirm access with the estate agent or seller
- Leave side gates unlocked
Booking a survey
For a price for roof leak investigations in Burstow, phone 07833 053749 or drop us an email. The address, the type of property and what you’d like to know help us give you an accurate price.
Related advice
Why it’s worth a survey now in Burstow
Wet insulation doesn’t insulate well. Insulation can soak up water quietly before anything shows below. The sooner the cause is found, the less needs replacing. Older cottages and farmhouses around Burstow can have roof timbers that have been there a very long time, and water through a failed covering can rot timber if it’s left.
Bigger, taller and commercial roofs take more time to survey, so they’re priced to match. The price is confirmed before you book.
Why book us in Burstow
- 5,000+ surveys completed
- 98% customer satisfaction
- An independent look at the roof
- CAA-registered drone operator (Flyer ID and Operator ID)
Read how roof surveys are priced and what we found on two real jobs.
More services for Burstow
Tips from our surveys
Nothing here needs a ladder. Our suggestions:
- Record whether it leaks in every downpour or only some
- Let us know if there are tanks or pipes in the loft
- Put a bucket under the drip and move valuables
- Don’t touch fittings that water is reaching
Standard includes a follow-up consultation to talk the findings through, and Premium includes an in-person consultation. It’s a chance to ask about anything in the report.
Have leaves and moss cleared from gutters, valleys and outlets, ideally once the leaves have fallen. Blocked outlets on parapet and flat roofs cause many leaks. Use a professional rather than climbing up yourself.
What affects the price in Burstow
When we price a survey, we consider:
- Chimneys, valleys, parapets and other details
- Whether you choose the Basic, Standard or Premium Survey
- How tall the building is and how easy the roof is to see
- How many separate roofs there are, such as extensions, dormers and garages
Every price we give includes VAT, and the report isn’t charged as an extra. Roof leak investigation starts from £150, including VAT. Where your roof sits in the range depends on its size, height and access.
What to let us know when you get in touch
There’s no need for technical words. It is enough to tell us:
- Anything about access we should know
- Any deadline, like an exchange date
- Where water is showing inside, if it is
- Your postcode, so we can check access and travel
When you are ready to go ahead, ring 07833 053749 or send us an email. From there it’s a case of choosing a package, agreeing the price and fixing a day.
What this survey cannot tell you
This is not a RICS building survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- Faults hidden behind ceilings or boarding
- The repair itself (the investigation finds and reports the cause)
- Plumbing leaks that look like roof leaks
If you’re not sure which survey you need, call 07833 053749 or drop us an email and we’ll give you a straight answer before you book. The full list of what we check.
What we check
- Chimney stacks
- Valleys and parapet gutters
- The roof space
- Slate and tile slopes
- Flat roof details
- Rooflights and dormers
- Lead flashings
Should I look at the roof myself first?
Inside, the loft is a good place to look, with care. Take a torch and only step on boards or joists, and look for staining, damp timber or daylight coming through.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us as you book and it will help the survey.
Roof leak investigations around Burstow
Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. The covering and its details give the first clues when tracing where water is coming from. Listing and conservation areas can both shape what roof work is allowed on an older home. Your council and Historic England’s list will tell you where you stand, ideally before any re-roofing is planned.
For site and facilities teams at buildings such as Oakwood School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot. If you live in an older home near Church of St Bartholomew, water on an older roof tends to find its way in at the lead, the valleys or the chimney. Landlords with a home close to Gatwick Airport station may find that finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
Burstow is about 2 miles south-east of Horley, in Surrey. Bookings from Burstow are handled just like any other: get in touch, agree the price and pick a day. Burstow is one of the towns and villages in Surrey we cover.
We survey roofs across RH6 for roof leak investigations and the streets around it. That includes homes and businesses on Church Road, Church Lane and Green Lane. Other places close to Burstow include Fernhill (1 mile west), Shipley Bridge (1 mile south-west), Keeper's Corner (1 mile east), Copthorne (1 mile south) and Tinsley Green (1 mile south-west). Within a short drive, we also cover Epsom (14 miles north-west), Redhill (6 miles north), Ewell (15 miles north), Reigate (6 miles north-west), Caterham (9 miles north) and Dorking (10 miles north-west).
Around Burstow
We work in homes and buildings around The Shipley Bridge pub, among other places. The nearest railway station is Gatwick Airport station, about 1.3 miles west of the centre. A little further out are Langley Green Hospital (3.1 miles south-west) and County Mall (3.7 miles south-west). For a walk, there is Hedgecourt Lake.
Questions from Burstow
Do you carry out roof surveys in Burstow?
Yes. We work right across London and the South East, and Burstow is part of that. You can ring 07833 053749 or drop us an email with the address and a few details.
How do I find out if my home in Burstow is listed?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Can thermal imaging help find my roof leak?
Thermal imaging is used where it’s useful, and it’s included in our Premium Survey. It shows temperature differences, not water itself, so anything it suggests is checked with moisture readings.
Will I get photos?
Yes. Photos are taken throughout the survey, and the report uses them to show each finding alongside our recommendations.
Do you climb onto every roof?
Not always. Some roofs are too steep or fragile to walk on safely. Safe viewpoints, the loft and a drone where it applies let us see the rest.
Is it a leak or condensation?
Many apparent leaks turn out to be condensation. Leaks tend to follow wet weather and show in one place, while condensation is frequently widespread and worst on cold days. We tell you which it is most likely to be.
Is it the same as a RICS Level 2 or Level 3 survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. For the rest of the building, a RICS home survey is a separate job.