Surrey · London and the South East
Roof leak investigation in Caterham, Surrey
Roof leak investigations in Caterham, backed by more than 20 years’ experience. Every survey ends with a written report and photographs.
- Staining around the chimney inside
- Water coming in around a roof light or dormer
- Drips in the loft during heavy rain
Roof leak investigations for homes and businesses in Caterham
Our roof leak investigations cover Caterham and the wider South East. Surveys are carried out on weekdays and at weekends. The investigation covers inside and out, from the stain to the likely entry points. You get a written report with photographs and recommendations. If water is coming in now, catch it in a bucket and keep it away from lights and sockets, and then phone 07833 053749 or email us to arrange a visit. Common reasons to book are water coming in around a roof light or dormer and condensation that looks like a leak, across valleys and parapet gutters, rooflights and dormers and slate and tile slopes.
When a storm passes over a town like Caterham, loose tiles, slates and ridges are the first to move. Many policies treat gusts of about 55 mph as storm conditions, though it varies. A report setting out the damage, with photographs, helps you explain what you’ve found. Because wear and tear is usually excluded, the age of any damage matters.
How fast the report arrives depends on the package: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Location
- Caterham (CR3)
- Wider area
- Surrey
- Cost
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- When we survey
- Weekdays and weekends
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
Tips from our surveys
These tips come from what we see on roofs every week, before and after a survey:
- Protect furniture and flooring under the leak
- Have an electrician check any wet fittings
- Take dated photos of the leak
- Check whether pipes or tanks run near the stain
Your report arrives by email, with photos of what we found. It sets out where we believe the water is getting in, how it’s travelling and what needs attention. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Keep gutters, valleys and outlets clear, ideally once the leaves have fallen. Blocked outlets on parapet and flat roofs cause many leaks. Use a professional rather than climbing up yourself.
Towns and villages near Caterham
What else we do in Caterham
Common questions in Caterham
What do I need to do before a survey in Caterham?
Mostly, it’s about access: the loft hatch, any locked gates and where to park in Caterham. Tell us about known leaks or past repairs as well.
Do you carry out roof surveys in Caterham?
Yes, Caterham is one of the places we work. The survey and report are the same in Caterham as anywhere else, and visits run on weekdays and weekends.
Will you fix the leak as part of this?
Our job here is to trace the leak and explain it, not to carry out the repair. The report gives any roofer a clear brief.
How experienced are you?
We have more than 20 years’ experience and have carried out more than 5,000 surveys.
Do you use thermal imaging to find leaks?
We use thermal imaging where it helps, and it is part of the Premium Survey. It picks up temperature patterns rather than water, so anything it suggests is checked with moisture readings.
Can you inspect my roof with a drone?
Yes, where it’s applicable. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and every flight depends on the airspace and the weather.
Do I need to be at home?
If the survey includes the loft or the inside of the building, someone needs to let us in. Access is agreed with you as you book.
Leaks and storm damage in Caterham
Titsey Place, about 4.7 miles east, is one of the historic houses in the wider area around Caterham. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and the council can say whether a home is in a conservation area. In Surrey, older roofs are frequently handmade clay tile, with tile-hanging on many upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Where water gets in depends a good deal on what the roof is made of and how it is detailed.
If you let a flat or house near Caterham station, tracing a leak quickly matters when a tenant is living with it. If you look after a building like Hillcroft Primary School, a leak through a large roof is often found some distance from where the water shows inside. If you live near a park such as Dollypers Hill, or anywhere with mature trees, autumn leaves can block gutters and valleys, so outlets and downpipes are worth watching.
Caterham is about 11 miles south-west of Orpington, in Surrey. Wherever you are in Caterham, we can come and survey your property. Caterham is one of the towns and villages in Surrey we cover for roof leak investigations. Our Crawley page covers surveys nearby.
All of CR3 is within our area for roof leak investigations, from the main roads to the quietest streets. We offer roof leak investigations to properties on High Street, London Road and Park Road and the roads around them. Being close to the B2030 and B2031, Caterham is easy for us to reach. Close by, we survey roofs in Woldingham Garden Village (2 miles east), Tyler's Green (2 miles south-east), Woldingham (3 miles east), Godstone (3 miles south) and Church Town (3 miles south-east). Larger places within reach include Epsom (8 miles north-west), Horley (8 miles south-west), Redhill (5 miles south-west), Ewell (8 miles north-west), Reigate (6 miles south-west) and Walton-on-Thames (15 miles north-west).
Around Caterham
Typical jobs here are in homes near Sunnydown School, The King And Queen Public House and de Stafford School and the streets around them. Caterham’s nearest station is Caterham station, about 0.7 miles south-east of the centre. Other landmarks nearby include Bletchingley Castle (3.4 miles south) and East Surrey Museum (0.6 miles south-east). For a walk, there’s South London Downs National Nature Reserve and Mercers Lake.
Surveys for landlords and agents in Caterham
Managing agents and residents’ management companies use roof surveys to plan maintenance. Recommendations are set out in order of urgency where relevant, which helps with budgets and planning.
Buyers’ agents can book surveys on behalf of their clients. The report is emailed, so it can go straight to your client, photographs included.
What this survey cannot tell you
To be straight with you, there are limits to any roof survey:
- Whether rotten timbers meet design loads
- Putting the leak right
- An intermittent leak that shows no trace on the day
If you are not sure which survey you need, call 07833 053749 or send us an email and we will give you a straight answer. What our survey covers.
Roofs we survey in Caterham
- Lead flashings
- The roof space
- Valleys and parapet gutters
- Rooflights and dormers
- Chimney stacks
- Slate and tile slopes
- Flat roof details
What you can safely check yourself
During heavy rain, look at the gutters from ground level or a window. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.
If you have a loft with safe access, take a look inside. Take a torch and only step on boards or joists, checking for stains, damp wood or chinks of daylight.
Prices for roof leak investigations in Caterham
Every roof is different, so prices are confirmed before you book. This is what makes a difference:
- The number of roofs, including extensions and garages
- The height of the building and how the roof can safely be seen
- Features like valleys, chimneys, dormers and parapets
- Basic, Standard or Premium
We offer three survey packages: the Basic Survey from £150, the Standard Survey from £250 and the Premium Survey from £400, all with VAT included. What your roof costs depends on its size, access and what you want to find out.
Getting in touch
There’s no need for technical words. Just let us know:
- Any deadline, such as an exchange date
- Access details, like a loft hatch or a shared roof
- The reason for the survey, such as buying, a leak or storm damage
- Where water is showing inside, if it is
When you’re ready to go ahead, ring 07833 053749 or email us. We’ll suggest a package, agree the price and find a date.
How the survey works
We’ll ask a few questions first, about the roof’s history, any leaks and past repairs. Then the inspection itself takes about 1–2 hours for most homes, though a hard-to-trace leak can take longer. For a visit in Caterham, we need access to the loft, any rooms with leaks or stains, and the outside of the building. Mention gates, side passages and anything at the back. Weekday and weekend visits are available.
- You get in touch with details of the leak and any photos.
- Inside, we check the damp area and the loft space above it.
- Likely entry points outside are checked, from flashings and valleys to gutters and outlets.
- We use moisture detection, and thermal imaging where it is useful.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Getting ready for the survey
- Dig out any old roof reports or invoices
- Have keys ready for side gates, garages or roof access doors
- Note where any stains or damp appear
Getting a price
To arrange a survey, ring 07833 053749 or use the contact form and tell us the address and what’s prompted the survey. You will know the price before anything is booked.