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Surrey · London and the South East

Roof leak investigation in Horley, Surrey

Wondering about the leaking roof at a property in Horley? You can book a roof leak investigation in Horley and across Surrey.

  • Water marks that spread in wet weather
  • Leaks that appear only in driving rain
  • Damp ceilings under a flat roof

Book a roof leak investigation in Horley

Should I look at the roof myself first?

What you cannot do safely is get up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That part is for a survey.

After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date.

How a roof leak investigation works in Horley

We use moisture detection and thermal imaging where they help. Moisture readings show which materials are wet. A thermal camera shows patterns of temperature rather than water, so we confirm what it suggests with moisture readings. Thermal imaging is part of the Premium Survey, and moisture detection comes with Standard. Thermal imaging works best after a sunny day, on a dry roof with little wind. Typical surveys look at water through the ceiling under a flat roof and water dripping from rafters or underlay, on chimney stacks, lead flashings and valleys and parapet gutters.

Many homes around Horley have been extended, often with flat roofs or dormers, and the joint between new and old is a classic place for water to get in. Flashings, upstands and the edges of flat roofs are checked alongside the main roof, inside and out. The stain inside is often some way from where water gets in, particularly around extensions.

The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.

Where
Horley (RH6)
Region
Surrey
Prices
From £150 inc. VAT
Reports
A written report with photos, by email
When we survey
Weekdays and weekends
Cover
Professional indemnity and public liability
Call
07833 053749
Last updated
27 October 2026
Illustration of a roof leak being traced with a magnifying glass inside a loft

Honest limits

Our findings are based on what we can see safely on the day, so some things are outside what a survey can do:

  • Faults hidden behind ceilings or boarding
  • A promise to find every leak on a single visit
  • The repair itself (the investigation finds and reports the cause)

If in doubt, call 07833 053749 or send us an email and we will suggest the right survey. The full list of what we check.

What this survey covers

  • Flat roof details
  • Chimney stacks
  • The roof space
  • Rooflights and dormers
  • Slate and tile slopes
  • Valleys and parapet gutters
  • Lead flashings

What affects the cost of roof leak investigations

All our prices include VAT. What changes the price is:

  • Whether it is a home or a commercial building
  • The roof’s overall size
  • Whether you choose the Basic, Standard or Premium Survey
  • The shape of the roof and its details

Price depends partly on the package: Basic from £150, Standard from £250 or Premium from £400, all with VAT included. The roof’s size, height and access matter as well.

Booking your survey

The more you tell us, the easier it is to price the survey. When you contact us, let us know:

  • How the loft is reached, if there is one
  • Where any leaks, stains or damp patches show inside
  • Pictures of the roof from a safe spot, if you have them
  • Why you want a survey: buying, a leak, a storm or new work

Our phone lines are open seven days a week, including Saturdays and Sundays. For a price or to book, phone 07833 053749 or drop us an email.

Horley roofs and the weather

Many older homes in Surrey have handmade clay tiles and tile-hung upper walls. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. Each of these roof types has its own typical places for water to get in. Older buildings may be listed or sit in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent.

Hotels and guest houses near Horley cannot easily close rooms for a leak. The streets around a church such as St Wilfrid's Church are frequently among the oldest in a place, and if your home is one of the older ones nearby, the leak may come from a chimney, a valley or tired lead rather than the covering itself. If you own a rental within reach of Horley station, tracing a leak quickly matters when a tenant is living with it.

Horley is about 5 miles north of Crawley, in Surrey. We survey roofs in Horley and the rest of Surrey. We cover towns and villages across Surrey, large and small.

Postcode districts we cover here for roof leak investigations: RH6. If you need a roof leak investigation at a property on Station Road, High Street and Church Road or a nearby road, we can help. Being close to the A23 and B2036, Horley is simple for us to get to. Close by, we survey roofs in Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Within a short drive, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). Being one of Surrey’s larger places, Horley has every kind of building, from houses and flats to offices.

Local landmarks in Horley

In Horley, that means homes and buildings near The Bull pub and Oakwood School, among other places. The nearest railway station is Horley station, about 0.8 miles south-east of the centre. A little further out are Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). The countryside around Horley includes Reigate Heath.

Map of Horley © OpenStreetMap contributors

For landlords and managing agents

If you own several properties, surveys can be booked for more than one address. To discuss a number of properties, phone 07833 053749 or use the contact form.

Freeholders and residents’ companies use a roof report to plan and budget, putting the urgent items at the top.

Common questions in Horley

Do you cover Horley?

Yes, Horley is one of the places we work. The survey and report are the same in Horley as anywhere else.

Is there anything to prepare before you come to Horley?

It helps to clear access to the loft, and to let us know about leaks, damp patches or recent work. Parking and access details for Horley help us plan the visit.

What insurance do you have?

Our cover is professional indemnity plus public liability.

Will you check the loft?

Typically, if there is one and it can be reached safely. The loft space can show things the outside cannot, such as damp timbers, staining or daylight.

Will I get photos?

Yes. The report includes photos of what we found, so you can see exactly what each finding refers to.

Will you fix the leak as part of this?

This service finds and reports the cause, not to carry out the repair. With the report, a roofer knows exactly where to look.

Can you survey at the weekend?

Surveys can be booked for any day of the week: Monday to Friday, Saturdays and Sundays. Tell us which days suit you when booking.

What happens if roof problems are left?

A leak that returns after a repair normally means the real source wasn’t found. We look past the obvious spot and check each likely route. That is often what breaks the cycle. Roof faults found early can be planned for, whereas a leak tends to force the timing on you, in Horley as anywhere.

Simple, low roofs take less time to survey than tall or complicated ones, and the package you pick makes a difference too. The price is always agreed first.

Why book with us

  • Over 20 years’ experience
  • Drones and thermal imaging where it applies
  • Over 5,000 surveys carried out
  • Prices that include VAT

Read how roof surveys are priced or two real surveys.

What we do, step by step

Time on site depends on the size and shape of the roof; as a rough guide, the survey takes between one and two hours for a house, rising to roughly 3–4 hours on a commercial building. You’re welcome to ask questions while we are there. In Horley, parking is rarely complicated, though it’s useful to know about driveways or restrictions. The inspection covers what can be seen safely from outside, from windows and from the roof space, and from the roof itself where it is safe.

  1. You pick a Basic, Standard or Premium Survey.
  2. A visit is booked for a weekday, Saturday or Sunday.
  3. We inspect inside and out, starting from the stain.
  4. Moisture detection and thermal imaging are used where your package includes them and they help.
  5. You get photos, the likely cause and clear recommendations.

Preparing for the visit

  • Let us know about parking before the day
  • Keep pets out of the way during the survey
  • Gather any invoices or paperwork from past roof work

Getting a price

If you’re buying, it is useful to book soon after your offer is accepted, so there is time to use the report before exchange. Otherwise, simply ring 07833 053749 or email us whenever suits you.

Ask for a survey

Related advice

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT