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Surrey · London and the South East

Roof leak investigation in Reigate, Surrey

Roof leak investigations around Reigate, with a written report you can act on. Weekday and weekend visits available.

  • Leaks below a flat extension roof
  • Damp patches next to the stack
  • Damp walls below an overflowing gutter

Roof leak investigations for Reigate homes and businesses

Roof leak investigation in Reigate: what you get

Most roof leaks start at a joint rather than the middle of a slope. Flashings at chimneys and walls, valleys, gutters, parapets and flat roof upstands and outlets are the usual suspects. We check each likely route and we follow where the evidence leads. Chimneys, dormers and roof lights each add joints of their own. Each one is looked at from wherever it is safe to see it. Typical surveys look at leaks below a flat extension roof and water marks that spread in wet weather, across slate and tile slopes, the roof space and rooflights and dormers.

Strong winds lift loose tiles, slates and ridge pieces in towns like Reigate as anywhere. What counts as a storm depends on your policy; many use gusts of around 55 mph. Photographs and a written account help you show what happened, whether to an insurer or a roofer. Because wear and tear is normally excluded, the age of any damage matters.

You can share the report with anyone who needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent.

Where
Reigate (RH2, RH1)
Region
Surrey
Cost
From £150 inc. VAT
Reports
A written report with photos, by email
Survey days
Monday to Sunday, daytime
Insured
PI and public liability insurance
Call
07833 053749
Page updated
27 October 2026
Illustration of a roof leak being traced with a magnifying glass inside a loft

What affects the cost of roof leak investigations

A few things affect what a survey costs:

  • The height of the building and how the roof can be seen safely
  • The package you choose: Basic, Standard or Premium
  • Features like valleys, chimneys, dormers and parapets
  • Extra roofs, like extensions, dormers or garages

Thermal imaging and drone inspection (where it applies) come with the Premium Survey, which starts from £400, with VAT included. We’ll tell you which package suits the questions you have.

Helping us price your survey

These details help when you get in touch:

  • The style of property, from a terrace to a block
  • The address and postcode of the property
  • What’s prompted the survey
  • Any marks or damp showing indoors

Surveys can be booked for weekdays, Saturdays or Sundays. To arrange a day that suits you, ring 07833 053749 or use the contact form with the address and the days you’d prefer.

When you need someone else

No survey can tell you everything, and we’d rather be clear about that before you book. Bear these in mind:

  • Defects hidden under coverings or inside walls without opening up
  • Leaks from plumbing, tanks or pipework rather than the roof
  • A promise to find every leak on a single visit

Not sure which survey suits your roof? You can ring 07833 053749 or send us an email and we’ll tell you. The full list of what we check.

Roof types and parts we check

  • The roof space
  • Chimney stacks
  • Valleys and parapet gutters
  • Lead flashings
  • Rooflights and dormers
  • Slate and tile slopes
  • Flat roof details

For landlords and managing agents

Letting agents often book on a landlord’s behalf. We agree a time with the tenant beforehand.

Managing agents and residents’ management companies use roof surveys to plan maintenance. The report sets out what needs attention now and what can wait, which helps with budgets and planning.

Leaks and storm damage in Reigate

Before planning roof work on an older home, find out whether it is listed or in a conservation area. Listed building consent covers changes to a listed building’s special interest, and an Article 4 direction can bring extra controls in a conservation area. In Surrey, older roofs are often handmade clay tile, with tile-hanging on many upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Different coverings let water in at different points, which shapes where the search starts.

For site and facilities teams at buildings such as Reigate Priory Community Junior School, a leak through a large roof is often found some distance from where the water shows inside. For landlords with property near Reigate station, tracing a leak quickly matters when a tenant is living with it. The streets around a church such as Church of St Mary Magdalene are often among the oldest in a place, and if your home is one of the older ones nearby, the leak may come from a chimney, a valley or tired lead rather than the covering itself.

Reigate is about 9 miles north of Crawley, in Surrey. We cover Reigate and the rest of Surrey. Reigate is one of the places in Surrey we cover for roof leak investigations. Crawley is in our area too.

Surveys in RH2 and RH1 work the same way as everywhere else we cover. Local streets include High Street, London Road and Church Road. You will find Reigate on the A25 and A217, so it’s easy for us to get to. Other places close to Reigate include South Park (1 mile south), Margery (2 miles north), Mogador (2 miles north-west), Sidlow (2 miles south) and Irons Bottom (2 miles south). Further out, we also cover Epsom (7 miles north-west), Horley (4 miles south), Ewell (8 miles north), Walton-on-Thames (14 miles north-west), Caterham (6 miles north-east) and Dorking (6 miles west). Being one of Surrey’s larger places, Reigate has homes, rented property and businesses of every kind.

Around Reigate

Locally, jobs take us to homes and businesses close to The Bell Public House, Castle Grounds and Reigate College. Reigate has its own railway station: Reigate station. Well-known places in the area include The Belfry (1.4 miles east) and Reigate Castle (under half a mile north-west). Not far away are Reigate Heath and Mercers Lake.

Map of Reigate © OpenStreetMap contributors

What we look for on each type of roof

Parapet and box gutters

Linings, joints and outlets are inspected wherever it is safe, and look for signs of past overflowing.

Slate and tile slopes

‘Nail fatigue’ is a common cause of slipped slates. Even a single gap can let water in, especially in driving rain.

Can I check my roof myself?

It helps to keep a record: dates of leaks, photos from the ground and any work done on the roof. Share it with us when you book, as it helps us focus the survey.

Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.

Questions from Reigate

Does a conservation area affect roof work in Reigate?

You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.

Is there anything to prepare before you come to Reigate?

The main thing is access, inside and out, plus somewhere to park in Reigate. Tell us about known leaks or past repairs as well.

How do you tell a leak from condensation?

Condensation can look very like a leak. Drips from nail tips, damp underlay over a wide area and poor loft ventilation point towards condensation. We check the pattern, take moisture readings and tell you which is more likely.

Will you go up on the roof?

Only when it’s safe. Safety comes first, and fragile or steep roofs cannot always be walked on. We use safe viewpoints, the roof space and a drone where it applies.

Why doesn’t the damp patch line up with the hole?

Water follows the easiest path, not the shortest. On a pitched roof it often runs down a rafter before it finds a way through the ceiling. Following that route is what our investigation does.

Can you always find the source?

Not every leak can be pinned down in a single visit. Many leave clear signs, but intermittent leaks that need particular weather can be harder. The report sets out what we found and the most likely routes.

When does the report arrive?

Each package has its own report time. Basic: within 48 hours. Standard: 24 to 48 hours. Premium: the same day. Mention any deadline when you book.

The survey, step by step

The visit typically starts outside and finishes in the loft: outside views come first, then the loft space if there’s safe access. All told, expect about 1–2 hours at a typical home, while a commercial roof takes nearer three to four hours. In Reigate, many roofs join a neighbour’s, so we check what can be seen of the shared parts from your side. Let us know about any known leaks, past repairs or building work when you book.

  1. You pick a Basic, Standard or Premium Survey.
  2. A visit is booked for a weekday, Saturday or Sunday.
  3. We inspect inside and out, starting from the stain.
  4. Where it’s useful and included, we take moisture readings and use thermal imaging.
  5. You get photos, the likely cause and clear recommendations.

Getting ready for the survey

  • Check pets are kept safely away
  • Jot down any questions you want answered
  • If it is not your property yet, arrange access through the agent

Arrange a survey

Most bookings start with a short call: call 07833 053749 or drop us an email. You will have a price before anything is arranged.

Book a survey

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