Hertfordshire · London and the South East
Roof Survey in The Willows
Independent roof surveys in The Willows. We’ve completed more than 5,000 surveys across London and South East England.
- Ponding, splits or blisters on flat roofs
- Slipped, cracked or missing slates and tiles
- Leaking gutter joints and downpipes
For landlords and managing agents
For a freeholder or residents’ company, a roof report is a sound basis for a maintenance plan, with the most urgent items set out first.
A roof problem in a let property affects your tenants as well as the building. A survey helps you spot issues early and plan the work with less disruption.
About our roof survey in The Willows
Our report is written in plain English, not jargon. Each defect is described with photos and a recommendation, and we rank them by urgency where that helps. With the Standard Survey you also get moisture detection and a structural check. Premium adds thermal imaging, a drone inspection where it applies and a same-day report. Each report is emailed to you. We survey ridges, hips and valleys, the roof space and lead flashings, and people most frequently book us about worn lead at chimneys and abutments and standing water on a flat roof.
In a small place like The Willows, many roofs stand in the open, so ridges, chimney stacks, flashings and gutters work hard. Damp in old walls is slow to dry, so a small leak can do a lot of harm. A written report sets out what to deal with and in what order. Lead flashings and old chimney stacks are often where weather gets in first.
We keep jargon out of it: where something needs attention, it says so plainly, and where it can wait, that is said too.
- Place
- The Willows (SG9)
- Wider area
- Hertfordshire
- Price
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Appointments
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
Roofs, chimneys and gutters in The Willows
Slate and clay tile are the usual coverings on older South East houses, with concrete tiles on many later estates, with flat-roofed extensions, dormers and garages common everywhere. Each of these coverings has its own weak points, from fixings and valleys to flashings, chimneys and gutters. If your survey includes the drone, we check the Drone Safety Map for restrictions before flying.
Take a building like Furneux Pelham Church of England School: large buildings have long gutter runs and big roofs that need checking like any other. If you let a flat or house near Stansted Mountfitchet station, knowing the condition of the roof, chimneys and gutters helps you plan work rather than react to complaints.
The Willows is about 5 miles north-west of Bishop's Stortford, in Hertfordshire. Surveys in The Willows work the same way as everywhere we cover: a careful inspection, photographs and a written report. The Willows is one of the places in Hertfordshire we cover. For surveys nearby, see our Chelmsford page.
Postcode districts we cover here for roof surveys: SG9. That includes homes and businesses on Ginns Road and The Wash and the roads around them. If you’re just outside The Willows, we cover Stocking Pelham (1 mile north-east), Berden (2 miles north-east), Uppend (2 miles south-east), Starling's Green (2 miles north-east) and Mount Pleasant (2 miles south-east). We also work in nearby towns such as Stevenage (12 miles west), Bishop's Stortford (5 miles south-east), Hoddesdon (13 miles south), Hertford (12 miles south-west), Letchworth (14 miles west) and Ware (10 miles south-west).
Local landmarks in The Willows
In The Willows, that means homes and buildings near The Cock pub and the streets around them. The nearest railway station is Stansted Mountfitchet station, about 4.7 miles south-east of the centre. Well-known places in the area include Brent Pelham (2.2 miles north-west) and Herts and Essex Hospital (5.6 miles south-east). For a walk, there is Aubrey Buxton Nature Reserve.
What we do, step by step
Time on site depends on the size and shape of the roof; as a rough guide, the survey takes about one to two hours at most homes, or half a day or so for a commercial building. You’re welcome to ask questions while we’re there. Somewhere as small as The Willows, access is often the only tricky part. Mention any outbuildings, barns or garages you want included, and anything about the roof you already know. Visits can be on weekdays, Saturdays or Sundays.
- You let us know about the property and any concerns.
- We agree a date, on a weekday, Saturday or Sunday.
- We check the roof from each safe vantage point, inside and out.
- Slates or tiles, ridges, hips, valleys, flashings, chimneys and gutters are all examined and photographed.
- We email a photo-illustrated written report and recommendations.
Before we arrive
- Leave side gates unlocked
- If it is not your property yet, arrange access through the agent
- Make sure the loft hatch can be reached
Book a survey
If you have photos of the roof, send them over. Pictures from the ground or a window are fine. To get started, call 07833 053749 or send us an email.
Advice
What happens if roof problems are left?
It’s easier to plan roof work than to react to it. A survey lets you deal with things in order of urgency, rather than waiting for something to fail. Outbuildings and barns around The Willows are easy to forget, but a failed roof there can spoil what’s stored inside. A quick look before winter can save a lot.
The cost of a survey depends on the roof: how big it is, how high it is, the number of separate roofs and how it can be reached and seen safely. Roof survey starts from £150, including VAT.
Why book with us
- Over 5,000 surveys carried out
- Weekday and weekend surveys
- Two decades and more of roof surveys
- Covered by professional indemnity and public liability insurance
Common roof problems in The Willows
Every roof takes years of rain, wind, sun and frost. Strong gusts work at anything that isn’t firmly fixed, and rain finds any gap it can. What starts as one slipped slate can become a leak.
People normally book a survey after spotting something like this:
- Lifted, split or missing lead flashings
- Standing water on a flat roof
- Ridge tiles that have lifted or moved
- Gaps in the roof where coverings have gone
If you live in an older home near Church of St Mary, its roof may have old fixings, lead flashings and chimneys that need a closer look.
Choosing a roof surveyor
- Will they check the loft as well as the outside?
- Is there a chance to talk the report through?
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Which viewpoints they use to see the roof
Prices for roof surveys in The Willows
To price your survey, we look at:
- The size of the roof
- Whether thermal imaging or a drone is needed
- The package you choose: Basic, Standard or Premium
- Height and safe access
Prices start from £150, with VAT included, for a Basic Survey. Standard is from £250 and Premium from £400. You will know the exact price before booking.
Getting in touch
You don’t need to know any roofing terms. It’s enough to tell us:
- What made you get in touch
- Any marks or damp showing indoors
- The style of property, from a terrace to a block
- The address and postcode of the property
Most bookings start with a short call: call 07833 053749 or drop us an email. The price is agreed before a date is set.
Useful tips for The Willows property owners
Getting the most from a roof survey starts before we arrive and carries on afterwards. Tips:
- Photograph stains when they appear
- Hold on to the report for future surveys
- Ask about a flat roof on an extension or garage too
- Check the roof from the ground after storms
Keep the report with your property records. It gives you something to compare against later, and it can help when you sell.
Plan a roof survey every few years, or sooner after severe weather. Routine surveys pick up wear before it leaks. Compare each report with the last.
Nearby places to The Willows
Also in The Willows
Your questions about roof surveys in The Willows
Does a conservation area affect roof work in The Willows?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Can a landlord with a rental near Stansted Mountfitchet station book a roof survey?
Yes, that’s a common request. Let us know whether a tenant or an agent will let us in, and we can send the report to you or your agent.
How do I book a survey in The Willows?
It is easiest to phone 07833 053749 or use the contact form. Give us the address and some details about the roof. We survey seven days a week.
Can you survey at the weekend?
Surveys can be booked for any day of the week: weekdays, Saturdays and Sundays. Let us know which days suit you when booking.
Do you use drones?
Yes, where it is applicable. Whether we can fly on the day depends on the weather and the airspace rules, including flight restriction zones near airports. We’re a CAA-registered drone operator.
How soon is the report ready?
Premium reports arrive the same day, Standard within 24 to 48 hours and Basic within 48 hours. Photos are included.
Do you look in the loft space?
If it is needed and safe to reach, yes. We look for staining, damp, daylight and signs of movement.