Greater London · London and the South East
Storm damage roof report in Acton Green, Greater London
Wondering about the roof at a property in Acton Green? You can book a storm damage roof report in Acton Green and across Greater London.
- Stains appearing after strong winds
- Lifted or missing ridge and hip tiles
- Flashings pulled away from walls or stacks
Storm damage roof report in Acton Green: what you get
The Financial Ombudsman looks at three things when it considers a storm damage complaint: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. We survey ridges and hips, flat roofs and slate and tile slopes, and people most often book us about gutters pulled loose in the wind and loose or torn flashings.
In London, leaks often start somewhere hidden: the valley gutter in a butterfly roof, a parapet gutter, a chimney flashing or the flat roof over a rear extension. For a leak or storm damage in Acton Green, those hidden details are where the inspection begins. A hidden gutter that overflows can send water a long way before it shows.
Where we can’t see part of the roof, the report says so. You will know exactly what was inspected and what wasn’t.
- Where
- Acton Green (W4, W3, W2)
- Region
- Greater London
- Cost
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Weekdays and weekends
- Cover
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026

Acton Green roofs and the weather
Hogarth's House, about 0.9 miles south, is one of the historic houses in the wider area around Acton Green. If yours is one of the older homes, expect a mix of original materials and later repairs on the roof, and a listed home or one in a conservation area may need consent for changes of material. Outer London has plenty of Victorian and Edwardian terraces with slate roofs, but also a great many interwar semis, often with hipped roofs in clay or concrete tiles. Bay roofs, hip ridges and dormers from later loft conversions are the details that set these houses apart. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
If you run a business near Livat Hammersmith, a quick answer on where water is coming in keeps a business running. Trees in and around Turnham Green shed leaves that can end up in nearby gutters, so outlets and downpipes are worth watching. Landlords with a home close to South Acton station may find that a clear finding on where water gets in helps you brief a roofer straight away.
Acton Green is about 2 miles east of Ealing, in Greater London. Houses, flats, blocks and commercial buildings in Acton Green can all book storm damage roof reports, with a written report and photographs every time. Across Greater London, we cover Acton Green and the places around it. Our London page covers surveys nearby.
All of W4, W3 and W2 is within our area for storm damage roof reports. You’ll find streets such as Meon Road, Kent Road and Bollo Lane. We also cover the places around Acton Green: Bedford Park (1 mile east), Acton (1 mile north), Acton Vale (1 mile north-east), South Acton (1 mile west) and Hanger Hill (2 miles north-west). Larger places within reach include London (7 miles east), City of Westminster (5 miles east), Marylebone (5 miles east), Kensington (3 miles east), St Pancras (7 miles east) and Shoreditch (8 miles east).
Near you in Acton Green
In Acton Green, that means homes and buildings near The Duke Of Sussex Public House, Library for Iranian Studies and Turnham Green, among other places. You’ll also find Leap Service - the National Autistics Society (0.6 miles north-west) and Ark Soane Academy (0.7 miles north-west). There is a railway station in Acton Green itself: South Acton station. A little further out are Livat Hammersmith (1.7 miles east) and Queen Charlotte's and Chelsea Hospital (1.6 miles north-east). Not far away are Kew Gardens Lake and Castlebar Hill.
For landlords and managing agents
Roof problems in a rented home affect tenants as well as the building. A survey helps you spot issues early and plan the work around your tenants.
An agent can book and manage the survey for a landlord. Access is agreed with the tenant in advance.
FAQs for Acton Green
How do I find out if my home in Acton Green is listed?
We can’t confirm that for you, but Historic England’s list and your council can. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
Do you carry out roof surveys in Acton Green?
Yes. We cover the whole of London and South East England, and Acton Green is part of that. Just ring 07833 053749 or send us an email and let us know about the property.
Can you inspect my roof with a drone?
Where it’s applicable and safe, yes. We fly a sub-250g drone and we are a CAA-registered drone operator (Flyer ID and Operator ID). Drone inspection is part of the Drone Roof Survey and the Premium Survey, where it applies.
Can you survey a shared roof?
Yes, once access has been agreed. The roof of a block or converted house is frequently shared, so the freeholder or managing agent needs to agree access. We inspect only the parts we are allowed to reach.
How many surveys have you done?
Over 5,000 surveys so far, across 20+ years of surveying roofs, and 98% of customers are satisfied.
Does this replace a RICS home survey?
No. Our survey is a roof survey, not a RICS Level 2 or Level 3 survey of the whole building. It focuses on the roof and can sit alongside a RICS survey.
How should I record storm damage myself?
Only from ground level or from windows. Do not use a ladder or go onto the roof. Binoculars can help you see damage from below, and we’ll record the rest.
Also near Acton Green
What else we do in Acton Green
How the survey changes by roof type
Lead flashings
Wind can peel back flashings at abutments and stacks. We record which are loose or damaged.
Ridge and hip tiles
A lifted ridge tile can let water into the roof. We photograph and describe the damage.
DIY checks: what’s safe
After heavy rain, check ceilings and the tops of walls for new stains. Take a photo and write down when you saw it, as it helps a surveyor trace the cause.
A DIY look is useful, but it is not a survey. From the ground, valleys, flashings and the backs of chimneys are often out of sight.
What a survey costs
All our prices include VAT. The things that change the price are:
- The type of building, from a house to a block or an office
- Which survey package you book
- How complicated the roof is, with its valleys, chimneys and parapets
- Any need for thermal images or a drone flight
One thing that affects the price is the package: from £150 for Basic, £250 for Standard and £400 for Premium, inc. VAT. Size, height and access can affect the price too.
What to tell us when you contact us
Getting the details right at the start saves time. It helps to include:
- The type of building and roof, like pitched or flat
- Why you want a survey: buying, a leak, a storm or new work
- Pictures of the roof from a safe spot, if you have them
- Dates you are working to, such as exchange
Not sure which survey you need? The easiest way is to call 07833 053749 or email us and describe the roof and why you want it surveyed. We will explain the options and the price.
What we do, step by step
There isn’t much for you to do on the day. Show us any stains, drips or problem areas you know about, and we’ll get on with the inspection. The survey itself takes between one and two hours at a typical home, or half a day or so for a commercial building. In a London conversion, the way into the roof space is often from a communal landing or the top flat. Where that’s the case, access needs agreeing with whoever controls that landing. Everything else is planned around the building, not the postcode.
- We start with what you’ve seen and any temporary repairs.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- Storm damage and older wear are recorded separately where we can.
- The report, with photos, is emailed to you.
Preparing for the visit
- Check pets are kept safely away
- If you’re buying, check with the agent that we can get in
- Agree roof access with the managing agent if it is shared
Booking a survey
We confirm the price for your survey before booking, so you know where you stand. Our price is from £150, including VAT. For a price for your roof, ring 07833 053749 or use the contact form.
Advice
Before and after the survey
You do not need to be a roofer to help. Here’s what helps most:
- Check how your policy defines a storm
- Hold on to fallen pieces of the roof where you can
- Tell your insurer about the damage promptly
- Ask a roofer for emergency temporary protection if water is coming in
The insurer might appoint a loss adjuster. You will have your own independent record to refer to.
Store invoices and reports for any roof work. They help show the roof was in good order before a storm.