Surrey · London and the South East
Storm damage roof report in Ashford, Surrey
Storm damage roof reports in Ashford and the rest of Surrey. We survey seven days a week.
- Flat roof edges peeled back
- Damage from fallen branches or debris
- Ridge tiles that have come loose
What happens if roof problems are left?
The sooner the damage is recorded, the clearer the evidence. Further storms and quick fixes can make the picture less clear. A defect spotted early can be planned and budgeted for, whereas a leak tends to force the timing on you.
There are three survey packages: Basic from £150, Standard from £250 and Premium from £400, all with VAT included. The price for your roof depends on its size, access and what you’d like to know.
Why book us in Ashford
- A photo-illustrated written report
- Clear package prices, with VAT included
- Visits on any day of the week
- Thermal imaging and drones used where they help
Take a look at what a roof survey costs or our case studies.
About our storm damage roof report in Ashford
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. We do not decide whether a storm met that test. Our part is recording the damage to your roof and its likely cause. The report includes photographs of each area of damage, and you decide what to send. Insurers decide claims on their own policy wording. Common reasons to book are broken or displaced guttering and damaged flat roof membrane, on chimney stacks, ridges and hips and gutters and fascias.
Extensions, dormers and conservatories are common on houses in towns like Ashford, and where an extension meets the house is a common leak point. Flashings, upstands and the edges of flat roofs are checked alongside the main roof. The stain inside is often some way from where water gets in, especially around extensions.
The report records the roof as we found it on the day. That makes it useful now and a handy reference later, for instance when you want to check whether anything has changed.
- Where
- Ashford (TW15, TW19, TW13)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- When we survey
- Monday to Sunday, daytime
- Cover
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
What a survey costs
The price reflects the time and kit the roof needs. The main factors are:
- Height and safe access
- Commercial roofs and larger buildings
- The package you choose: Basic, Standard or Premium
- Roof area
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, from £400 with VAT included. We can help you choose the package that fits what you want to find out.
Booking your survey
These details help when you get in touch:
- Your postcode, so we can check access and travel
- Your timetable, like an exchange date
- Pictures of the roof from a safe spot, if you have them
- The kind of building and roof involved
When you are ready to go ahead, call 07833 053749 or use the contact form. We will suggest a package, agree the price and find a date.
What we look for on each type of roof
Clay and concrete tiles
Tiles without fixings can move more easily in wind. We record what we can see of the fixings.
Slate roofs
Natural slate can last 100 years or more, but the nails often fail first. The report records whether slipped slates look like storm damage or older wear.
When you need someone else
Some things cannot be seen without opening up the roof, and that sets some limits:
- Areas we can’t see safely
- Your insurer’s view of the claim
- A decision on your insurance claim
If in doubt, ring 07833 053749 or email us and we’ll recommend the right survey. What our survey covers.
Roofs we survey in Ashford
- Ridges and hips
- Slate and tile slopes
- Gutters and fascias
- Flat roofs
- Flashings
- Chimney stacks
Tips that help
These tips come from what we see on roofs every week, before and after a survey:
- File receipts for anything you pay for
- Read your policy wording on storm damage
- Ask a roofer for emergency temporary protection if water is coming in
- Don’t go onto the roof to take pictures
Your insurer may send a loss adjuster to look at the damage. You will have your own independent record to refer to.
Keep the roof in good order between storms. Have loose slates, tiles and flashings seen to promptly.
Questions from Ashford
How should I get ready for a visit in Ashford?
It is useful to clear access to the loft, and to let us know about leaks, damp patches or recent work. Let us know about parking and access in Ashford too.
Does a conservation area affect roof work in Ashford?
Start with Historic England’s list for listing and your council for conservation areas. Either can affect what roof work is allowed, so it’s worth checking before planning any.
How long is the visit?
Time on site depends on the roof, but most surveys take about 1–2 hours for most homes, depending on how much of the roof was hit. The report is sent afterwards by email.
Can you put a tarpaulin over the damage?
Emergency temporary protection is a job for a roofer. If it is safe, take photos before it goes on. We can record the damage in our report.
Can I check the roof after a storm?
Safely, from ground level or a window. Never climb onto a roof after a storm. Binoculars can help you see damage from below, and we will record the rest.
Will you fly a drone over my roof?
Where it helps and the rules allow, yes. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and the airspace and weather are checked before every flight.
How long have you been surveying roofs?
More than 5,000 surveys over 20+ years, across London and South East England.
Towns and villages near Ashford
Other services in Ashford
Storm damage roof reports around Ashford
In Surrey, older roofs are often handmade clay tile, with tile-hanging on many upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in. England has around 10,000 conservation areas and about 500,000 listed buildings. If your home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission, so the council is the place to ask.
If you own a rental within reach of Ashford Surrey station, a clear finding on where water gets in helps you brief a roofer right away. If you own one of the older houses in the streets near Parish Church of St Matthew, lead flashings, valleys and old chimneys are typical places for water to get in. Take a building like Spelthorne College: water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Ashford is about 6 miles south of Hayes, in Surrey. Roofs in Ashford get the same thorough look as anywhere else in Surrey. Ashford is one of the places in Surrey we cover. For surveys nearby, see our Guildford page.
We work across the TW15, TW19 and TW13 postcode area for storm damage roof reports and the streets around it. Whether your property is on Church Road, Station Road and London Road or a nearby road, we can survey it. Ashford is on the A30 and A308, which makes it straightforward to reach. Other places close to Ashford include Littleton Common (1 mile south-east), Ashford Common (1 mile south-east), West Bedfont (1 mile north), Stanwell (2 miles north) and Hounslow (2 miles east). Further out, we also cover Guildford (14 miles south), Woking (9 miles south-west), Camberley (13 miles south-west), Epsom (11 miles south-east), Ewell (11 miles south-east) and Egham (4 miles west).
What’s near Ashford
We work in homes and buildings around Clarendon Primary School and Thomas Knyvett College. Ashford has its own railway station: Ashford Surrey station. Other landmarks nearby include Ashford Hospital (0.7 miles north) and Spelthorne Museum (2.2 miles west). For a walk, there is Staines Reservoirs and Kempton Park Reservoirs.
How the survey works
We work from the outside in: outside views come first, then the roof space if there is safe access. In total, it takes roughly 1–2 hours for most homes, depending on how much of the roof was hit. A visit in Ashford runs most smoothly with the loft hatch clear, side gates open and a parking spot in mind. Someone needs to let us in, so tell us who that will be.
- We start with what you’ve seen and any temporary repairs.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- Storm damage and older wear are recorded separately where we can.
- The report, with photos, is emailed to you.
Preparing for the visit
- Jot down any questions you want answered
- If the roof is shared, arrange access with whoever manages the building
- Dig out any old roof reports or invoices
Getting a price
Storm damage roof report starts from £150, including VAT. What you pay depends on the roof’s size, access and the package, and you can phone 07833 053749 or drop us an email to find out.