Kent · London and the South East
Castle Hill Storm Damage Roof Report
An independent record of roof damage after a storm in Castle Hill, carried out by an experienced roof surveyor. Every survey comes with a written report and photographs.
- Torn or lifted flat roof coverings
- Ridge tiles that have come loose
- Loose or torn flashings
Storm damage roof reports for homes and businesses in Castle Hill
When a storm has damaged your roof, a written record can help you explain it to your insurer. Our report shows the damage in photos and says whether it looks like storm damage, wear and tear, or a mix. We are not loss adjusters and can’t tell you if your claim will succeed. What you get is an independent view of the roof’s condition. If you’ve noticed slates and tiles blown off the roof and new damp or leaks inside, a survey will tell you what’s going on, on chimney stacks, flashings and flat roofs alike.
Being in a small place like Castle Hill makes no difference to how a leak or storm damage is looked at: we simply plan the journey and access ahead. Tell us where the water shows, when it appears and anything you’ve noticed outside, along with any repairs done before. If you have photographs of the water coming in, they help as well.
It isn’t only a list of defects. For each finding, it explains what it is, why it matters and what we’d recommend, so you can plan your next steps.
- Where
- Castle Hill (TN12)
- Region
- Kent
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Last updated
- 27 October 2026
What this survey can’t tell you
To be straight with you, a roof survey has limits:
- Acting for you with the insurer
- What’s beneath slates, tiles or membranes
- Repair costs or quotes for the work
If you are not sure which survey you need, ring 07833 053749 or email us and we will give you a straight answer. What a survey covers and does not.
Roof types and parts we check
- Gutters and fascias
- Chimney stacks
- Flat roofs
- Flashings
- Ridges and hips
- Slate and tile slopes
What happens on the day
There isn’t much for you to do on the day. Point out anything you’ve noticed, such as stains, drips or loose pieces, and we’ll take it from there. The survey itself takes an hour or two for most houses, and longer for a large or complex roof. Cottages and farmhouses around Castle Hill often have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints, and anything we can’t see is noted.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
Before we arrive
- Jot down any questions you want answered
- Gather any invoices or paperwork from past roof work
- Let us know about parking before the day
How to book
To book a survey, ring 07833 053749 or use the contact form and let us know the address and what’s prompted the survey. We’ll confirm the price before booking.
Advice
Castle Hill roofs and the weather
Scotney Castle, about 4.3 miles south, is one of the historic houses in the wider area around Castle Hill. If you own one of the older houses, expect a mix of original materials and later repairs on the roof, and the council can say whether a home is in a conservation area. Older houses across Kent often have handmade clay or peg tiles, and many have tile-hung walls. You will also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
The streets around a church such as Parish Church of All Saints are frequently among the oldest in a place, and if you own one of the older houses nearby, lead flashings, valleys and old chimneys are typical places for water to get in. Take a building like Brenchley and Matfield Church of England Primary School: on a building that size, finding the source of a drip means looking well beyond the stain.
Castle Hill is about 7 miles east of Royal Tunbridge Wells, in Kent. If you’re in Castle Hill, booking works exactly as it does anywhere else: get in touch, agree the price and pick a day. Our Kent coverage includes Castle Hill. Our Maidstone page covers surveys nearby.
Here we cover the TN12 postcode area for storm damage roof reports. Streets in the area include Crook Road and Pearson's Green Road, and we cover them all. Nearby, we also carry out storm damage roof reports in Palmer's Green (1 mile south-west), Pearson's Green (1 mile north-east), Mile Oak (1 mile north-west), Horsmonden (1 mile south-east) and Hazel Street (2 miles south). Larger places within reach include Maidstone (9 miles north-east), Sevenoaks (13 miles north-west), Royal Tunbridge Wells (7 miles west), Tonbridge (7 miles north-west), Kings Hill (8 miles north) and Foley Park (10 miles north-east).
Around Castle Hill
Locally, jobs take us to homes and businesses close to The Castle Inn and Mascalls School and the streets around them. Castle Hill’s nearest station is Paddock Wood station, roughly 2.2 miles north-west of the centre. A little further out are The Hop Farm Museum (3 miles north) and Tunbridge Wells Hospital (4.7 miles west). Green spaces nearby include Tudeley Woods RSPB reserve.
Surveys for landlords and agents in Castle Hill
Shared roofs need a little more planning: we need access agreed with whoever owns or manages the building. Tell us about it as you book and we will plan the visit with that in mind.
Businesses and commercial landlords can book us too. Bigger roofs take more time, and they’re priced for the size.
Do you need a storm damage roof report in Castle Hill?
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Rain can then blow in where slates or tiles have gone. Most people book a report soon after a storm, when they’ve seen damage or water has come in.
Things that often lead to a survey include:
- Loose or broken chimney pots and cowls
- Gaps where slates or tiles have gone
- Flat roof edges peeled back
- Water coming in after the storm
If you own a rental within reach of Paddock Wood station, a tenant living with a leak needs the cause found, not just the stain painted over.
Questions to ask before booking
- Whether you get a written report with photos
- Whether the roof space is looked at, where there is one
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Which viewpoints they use to see the roof
Different roofs, different checks
Ridge and hip tiles
Ridge tiles bedded in old mortar can loosen in high winds. Our report says whether it looks freshly damaged or worn over time.
Slate roofs
After strong winds, we frequently see cracked and slipped slates. We photograph and describe each one.
Also near Castle Hill
What else we do in Castle Hill
Common questions in Castle Hill
Do you cover Castle Hill?
Yes, Castle Hill is one of the places we work. The survey and report are the same in Castle Hill as anywhere else.
Will you come out to Castle Hill?
Yes, we do. We survey roofs across London and the South East, and smaller places are part of that. The journey is planned ahead, so it helps to know about access.
Will you deal with the insurance company for me?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
Do you use drones?
Yes, where it’s applicable. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and every flight depends on the airspace and the weather.
Will my insurer pay for an old roof?
Insurers normally exclude wear and tear. Our report gives an honest view of what’s recent damage and what’s older wear. Your insurer decides the claim.
Will you walk on the roof?
Only where it is safe to do so. We check everything that can be seen safely: from ground level, from windows, from inside the loft space, from the roof where it is safe and by drone where applicable. The report says if anything couldn’t be seen.
What does a storm damage report cost?
A storm damage report starts from £150. Commercial and larger roofs are quoted on size. The report doesn’t include repair costs.
What you can safely check yourself
What you cannot do safely is get up close. Roofs are fragile and slippery. That is where a survey comes in, using safe viewpoints and a drone where applicable.
It’s useful to keep a record: dates of leaks, photos from the ground and any work done on the roof. Send it with your enquiry and it will help the survey.