Greater London · London and the South East
Heston Storm Damage Roof Report
Get a clear view of the roof at a property in Heston. Visits run on weekdays and weekends, in the daytime.
- Loose or broken chimney pots and cowls
- Slates and tiles blown off the roof
- Damage from fallen branches or debris
About our storm damage roof report in Heston
The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We survey ridges and hips, flashings and flat roofs, and people most often book us about slipped or missing slates or tiles and loose or torn flashings.
In converted houses and blocks across London, water from a roof can run a long way before it shows on a ceiling. That makes the source hard to pin down, and finding it matters for whoever has to deal with it. We look at what we’re given access to in Heston, inside and out. It’s useful to know when the water appears and in what weather.
If any part of the roof couldn’t be seen safely, we say so in the report. You will know exactly what was inspected and what wasn’t, and what we’d suggest next.
- Where
- Heston (TW5, UB2, TW3)
- Wider area
- Greater London
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
What a survey costs
All our prices include VAT. The things that change the price are:
- The use of thermal imaging or a drone
- The number of roofs, including extensions and garages
- The size of the roof
- Which survey package you book
Prices quoted always include VAT, and the report is not charged as an extra. Our price is from £150, including VAT. Size, height and access decide where your roof falls.
Getting in touch
To price your survey accurately, we’ll ask about:
- What made you get in touch
- Dates you’re working to, like exchange
- Anything about access we should know
- The style of property, from a terrace to a block
Unsure which package suits your roof? It’s easiest to phone 07833 053749 or email us and describe the roof and what’s worrying you. We’ll talk you through the options and what they cost.
Why it is worth a survey now in Heston
Many policies expect damage to be reported promptly. Check the wording and tell your insurer as soon as you can. An independent report can follow. Behind a London parapet, a blocked gutter can sit full of water without anyone seeing it. When the stain finally shows, the damage underneath is frequently older than it looks.
Larger roofs, taller buildings and commercial roofs take longer, so they’re priced to match. You will know the figure before booking.
Why book with us
- Thermal imaging and drones used where they help
- Covered by professional indemnity and public liability insurance
- Packages from £150, including VAT
- Customer satisfaction of 98%
What we look for on each type of roof
Slate roofs
In high winds, slates can slip or go, often where nails have rusted. We record which slates have moved and any signs of older nail fatigue.
Flat roof coverings
Lifted trims and laps are common after a storm. We look at whether the damage is recent or older.
Leaks and storm damage in Heston
Historic houses like Osterley House, about 1.2 miles east, show how far back building in the area around Heston goes. If your home is one of the older ones, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first. Further from the centre, London’s housing takes in interwar semis with hipped roofs in clay or concrete tiles as well as slate-roofed terraces. On a semi of that age, the small roofs over the bays, the hip tiles and any later dormer each need their own look. The covering and its details give the first clues when tracing where water is coming from.
Homes near green spaces like Inwood Park can get more leaves in their gutters in autumn. Take an older house close to St Leonard's Church: old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Heston is about 2 miles south of Southall, in Greater London. We provide storm damage roof reports for homes and businesses in Heston. Our area takes in places right across Greater London. You can also see our page for London.
Storm damage roof reports in TW5, UB2 and TW3 work the same way as everywhere else we cover. We cover properties on Fern Lane, Sutton Road and Eton Avenue and the roads around them. Heston sits on or near the A3005, so getting to you is simple. Other places close to Heston include North Hyde (1 mile north), Norwood Green (1 mile north-east), Lampton (1 mile south-east), Hounslow West (1 mile south) and Osterley (1 mile east). Within a short drive, we also cover London (12 miles east), City of Westminster (10 miles east), Marylebone (10 miles east), Kensington (8 miles east), St Pancras (12 miles east) and Shoreditch (13 miles east).
Near you in Heston
Typical jobs here are in homes near Inwood Park, The Plough Public House and Heston Community School and the streets around them. The closest station to Heston is Southall station, roughly 1.4 miles north. A little further out are Museum of Army Music (2.4 miles south-east) and Treaty Centre (1.3 miles south-east). For a walk, there’s Northala Fields and Crane Meadows.
More services for Heston
The survey, step by step
The aim of the visit is simple: to look at the roof as closely as is safe and record what we find. Notes and photos go into the written report. It usually takes an hour or two at a typical home, and about three to four hours for a commercial roof. In a London conversion, the way into the loft space is often from a communal landing or the top flat. If that applies to your building, it helps to agree access with the neighbours or the managing agent first. Otherwise, the visit in Heston runs like any other.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- We record and photograph the damage.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Before the survey
- Leave side gates unlocked
- Have any paperwork from past roof work to hand
- Agree roof access with the managing agent if it’s shared
How to book
If you are buying, it helps to book soon after your offer is accepted, so there is time to use the report before exchange. Otherwise, simply ring 07833 053749 or use the contact form whenever suits you.
Advice
Common questions in Heston
How do I find out if my home in Heston is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Is Heston in the area you cover?
We do. Every survey there gets the same written report with photographs, and visits run on weekdays and weekends.
Can I check the roof after a storm?
Only from ground level or from windows. Don’t use a ladder or go onto the roof. Binoculars can help you see damage from below and we will inspect the rest from safe positions.
Do you act for me with my insurer?
No. We aren’t loss adjusters and don’t act for you with the insurer. We provide an independent record of the roof for you to send to your insurer.
How much is a storm damage roof report?
A storm damage report starts from £150. Commercial and larger roofs are quoted on size. Repair costs aren’t part of the report.
Will my insurer pay for an old roof?
Wear and tear is typically excluded from home insurance. Our report records storm damage and any older wear we see, so you know what the roof shows. Your insurer decides how its policy applies.
How long is the visit?
It normally takes about one to two hours for most homes, depending on how much of the roof was hit. The written report follows by email, on the timescale of your package.
Signs you need a storm damage roof report in Heston
Storms don’t only affect pitched roofs. Wind can lift edges and tear coverings, and blocked outlets can leave water ponding after heavy rain. We record what we find on flat and pitched roofs alike.
Signs worth acting on include:
- Flashings pulled away from walls or stacks
- Cowls or aerials dislodged in the wind
- Holes or cracks caused by debris
- Damaged flat roof membrane
For site and facilities teams at buildings like Westbrook Primary School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Questions to ask before you book
- Which parts of the roof they’ll actually see
- What experience they bring
- Whether the loft space is looked at, where there is one
- What they will not be able to tell you
Tips from our surveys
Here are a few things we’d tell any owner, before and after a survey:
- Keep fallen slates or tiles as evidence if safe
- Get a roofer to make the roof safe if needed
- Report the damage to your insurer as soon as you can
- Photograph the damage safely from below
For repair costs, ask a roofer to quote. The report gives them a clear list of the damage.
Check the roof from ground level after strong winds. With binoculars, you can often spot problems without climbing. Do not go up a ladder to look.