Kent · London and the South East
Storm Damage Roof Report in Moorstock
Storm damage roof reports in Moorstock and the rest of Kent. We survey on any day of the week.
- Torn or lifted flat roof coverings
- Damaged pots on the stack
- Roofs hit by falling trees
What a storm damage roof report does not cover
No survey can tell you everything, and we’d rather be clear about that before you book. Keep these in mind:
- Repair costs or quotes for the work
- Whether your insurer will pay the claim
- Areas we can’t see safely
If you are not sure which survey you need, ring 07833 053749 or email us and we will give you a straight answer before booking. What a survey covers and doesn’t.
What we look at
- Ridges and hips
- Slate and tile slopes
- Gutters and fascias
- Chimney stacks
- Flat roofs
- Flashings
Storm damage roof report in Moorstock
The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. If you’ve noticed slates and tiles blown off the roof and broken or displaced guttering, a survey will tell you what’s going on.
For a small place like Moorstock, the inspection is the same as anywhere: the journey and access are just planned ahead of time. It is useful to know where the water appears, in what weather, and what you’ve seen outside, along with any repairs done before. If you have photos of the water coming in, they help as well.
Pictures do a lot of the work in our reports, because a photo of a cracked flashing says more than a paragraph. If something couldn’t be seen safely, the report is clear about it.
- Where
- Moorstock (TN25)
- Region
- Kent
- Price
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- When we survey
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Page updated
- 27 October 2026
What else we do in Moorstock
Wind, rain and roofs in Moorstock
The coast is about 5 miles or less from Moorstock, where sea air brings more salt and stronger wind than inland. Driving rain off the sea can be pushed into gaps that stay dry in calmer weather, while salt slowly corrodes metal fixings and flashings. Westenhanger Castle, about 1.6 miles south-east, is one of the historic houses in the wider area around Moorstock. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and any change of roofing material on a listed home needs checking with the council first.
For landlords with property near Westenhanger station, tracing a leak quickly matters when a tenant is living with it. For site and facilities teams at buildings like Sellindge Primary School, a leak through a large roof is often found some distance from where the water shows inside.
Moorstock is about 4 miles north-west of Hythe, in Kent. We survey roofs in Moorstock and the rest of Kent. We cover towns and villages across Kent. You can also see our page for Canterbury.
We survey roofs across TN25 for storm damage roof reports. If you’re just outside Moorstock, we cover Sellindge (1 mile south), Stanford (2 miles south-east), Stowting (2 miles north-east), Postling (3 miles east) and Skeete (3 miles north-east). Larger places within reach include Ashford (6 miles west), Canterbury (12 miles north), Dover (13 miles east), Folkestone (7 miles east), Faversham (15 miles north) and Hythe (4 miles south-east).
Landmarks near Moorstock
For rail, the closest station is Westenhanger station, about 1.8 miles south-east of the centre. A little further out are William Harvey Hospital (4.5 miles north-west) and Lympne Castle (2.8 miles south). Open spaces near Moorstock include Tolsford Hill and Hatch Park.
How the survey changes by roof type
Ridge and hip tiles
A lifted ridge tile can let water into the roof. Each one is recorded with photos.
Lead flashings
Flashings can lift or pull away from walls and chimneys in strong winds. We record which are loose or damaged.
Surveys for landlords and agents in Moorstock
Letting agents can arrange access with tenants. We survey seven days a week, which helps when tenants work during the week.
Letting agents and landlords in Moorstock book surveys as well as homeowners. The report gives you a dated record of the roof, with photographs, which helps you plan work between tenancies.
When to book a survey in Moorstock
Landlords and managing agents book reports to keep a record for owners and insurers. It helps when explaining damage to a building owner or insurer.
Problems we come across often include:
- Stains appearing after strong winds
- Gaps where slates or tiles have gone
- Lead lifted at abutments
- Gutters pulled loose in the wind
If your house is among the older ones in the streets near Church of St Mary, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
Before you book any roof surveyor
- What the report includes, and whether it has photographs
- Whether the inside of the roof is included
- Which viewpoints they use to see the roof
- Whether any drone flown is registered with the CAA
Checking the roof from ground level
After strong wind, take a look from the pavement or garden: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
Your own check is a good start, but it isn’t a survey. From the ground, valleys, flashings and the backs of chimneys are frequently out of sight, and those are details a survey looks at closely.
What happens on the day
Expect us to ask a few questions before we start, about the roof’s history, any leaks and past repairs. The inspection then takes about one to two hours at a house, and longer if the damage is spread across a large roof. Somewhere like Moorstock needs a little journey planning: let us know about lanes, gates and parking. The roof is looked at from the ground, from windows, from the loft where there’s safe access and from the roof where it is safe.
- First we go through when the storm hit and what you’ve noticed.
- We check the roof from wherever it’s safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
How to prepare
- If you are buying, check with the agent that we can get in
- Mention any parking restrictions on your street
- Make a note of anything you’d like us to look at
Booking a survey
Our phone lines are open seven days a week. For a price or to book, call 07833 053749 or send us an email.
Related advice
Common questions in Moorstock
Is the coastal weather around Moorstock hard on roofs?
Places near the sea get more wind and more salt in the air than inland, and both are hard on roofs. Salt corrodes metal fixings and flashings, and wind lifts loose slates, tiles and ridge pieces.
Will you come out to Moorstock?
Yes, we do. We work right across London and the South East, and smaller places are part of that. The journey is planned ahead, so it is useful to know about access.
My storm claim was turned down. What now?
Start by complaining to the insurer. If it is not resolved, the Financial Ombudsman Service may be able to help. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
What do I do if water is coming in?
A roofer should handle temporary protection. If it’s safe, take photos before it goes on. Our report then records the roof.
I live in a flat. Can you survey the roof?
Yes. Shared roofs just need a little more planning, with the freeholder or managing agent. Mention it when you get in touch and we’ll plan the survey around it.
How long will you be at the property?
It typically takes between one and two hours at most homes, or half a day or so for a commercial building. You will then get the report by email, on the timescale of your package.
How many surveys have you done?
Over 5,000 surveys so far, across 20+ years of surveying roofs, with 98% customer satisfaction.